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Home Instead Senior Care (Geelong)

Address Suite 2/186-192 Latrobe Terrace, Geelong West VIC, Australia
Phone +61 3 5201 9090
Hours 00:00-24:00
Website homeinstead.com.au/locations/geelong
Categories Aged Care, Home Health Care Service, Home Help
Rating 5 40 reviews
Nearest branches
Home Instead Senior Care — Suite 105/44 Hampstead Rd, Maidstone VIC
Home Instead (Frankston Mornington) — Suite 1/290 Frankston - Flinders Rd, Frankston South VIC
Home Instead Melbourne Inner North — Unit 5/9 Dawson St, Coburg North VIC
Home Instead Senior Care — 22 King St, Blackburn VIC
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Home Instead Senior Care (Geelong) reviews

40
Sort by: date highest rated lowest rated most helpful
Mike
21 January 2021 7:24

Wow, finally a company that really cares for our aging family members and helps them to continue to live at home. Their 10/10 genuinely caring staff gives me peace of mind knowing mum and dad are well looked after and in control of their needs in aging being met.

Jan
31 December 2020 21:10

I was most impressed with the swift action of the Home Instead team when I needed emergency care in our home for my husband after he had a serious fall. The care was exemplary and I was able to easily cancel the service when it was no longer required.

Stefania
26 December 2020 1:11

The services are great always on top of everything On the ball and honest, respectful and great carers I recommend Home instead it the best company we have gone with CHECK THEM OUT

Denise
22 December 2020 2:36

I can honestly say that Home Instead truly fights for the rights of our loved ones to be able to stay at home. The carer’s are absolutely beautiful, magnificent people that we class as family. There is nothing that is to complicated for the workers to achieve and first time in 4 years that I can finally leave my husband to go out. I’m a hard person to place trust in others and can’t believe how quickly we all adjusted to workers coming into our lives. I CAN LIVE AGAIN. Hands down, they treat all their employees with such gratitude and really look after them. That’s important to us also. Don’t look elsewhere! HOME INSTEAD Senior Care is and only the best supports ever.

susan
23 May 2020 16:27

Home Instead team are extremely helpful, caring, friendly and accommodating.

I would highly recommend Home Instead services for anyone needing assistance.

I have greatly benefited from all the care provided.

Thank you Giovanni and team.

Denice
23 April 2020 2:17

Great support from Giovanni & his team. He matched my husband up with a wonderful Carer and he has made our life so much better. Having this company provide 24hour care will enable my husband to stay at home with one on one care. I can full-fill my promise to keep him home and not go into a nursing home. Wonderful company and so glad we have them there to support us.

Ruth
21 April 2020 13:18

My husband has been in care with young onset Alzheimer’s for 3 years. I met with Giovanni at Home Instead Senior Care (Geelong office) to try and provide a carer for my husband as at that time I and family members were taking him out 7 days a week which had become exhausting for us all. This was exhausting both emotionally and physically.
Giovanni found a carer for my husband and I took him out to meet up with both Giovanni and the carer. On that day his new carer who was a delightful man took him off for a walk to the beach. From that day on my husband has had a carer for 2 hours every Monday and Friday. He goes to the beach, has an ice cream or hot chocolate or milkshake. All his favourites, sometimes it’s a drive listening to music.
Giovanni and I discussed what he liked to do, eat and drink. I and family have been grateful for the excellent care and compassion and the thoughtful way in which this happy outcome has been achieved.
I fully recommend this company, all the staff I have dealt with have been courteous, kind and professional. My husband now has a better quality of lifestyle.
Ruth Beard

Mary
15 March 2020 14:17

Last year in May my husband and I had a serious accident and were in hospital for two and a half months. When we were ready to go home, I had a broken neck and ankle and my husband was severely concussed with broken ribs, we needed help at home. My daughter found Home Instead to help care for us when we returned home. Their friendly representative came to the hospital to help us set up our home care. Home Instead provided home help, caregivers to assist us with everything at home, from cooking and cleaning to rides to the doctor (neither of us were able to drive). I have since recovered and my husband, who also has Parkinson’s continues to need help. Home Instead continues to provide us with extra help at home and to provide us with quality care and assistance. They have gone above and beyond to help us in anyway they can. We are both very grateful my daughter found them and don’t know what we would do without them. Home Instead really cares and is there to help, we strongly recommend them.

vincenza
07 March 2020 11:21

Home Instead Senior Care (Geelong) was recommended to us and we are so glad we changed over to them. It is a pleasure to deal with and receive services from Home Instead. Communication is easy, requests are followed through immediately, and the care staff attending are GREAT - my parents are very happy and able to stay at home because of the exceptional services they receive. They are also well priced, with less administration fees, resulting in more time spent caring for my parents.

Miranda
29 December 2019 22:26

I couldn't recommend Home Instead (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver. Whenever a carer was sick the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her. Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong.

Tamara
21 October 2019 12:03

I was really impressed by the service provided by Home Instead Senior Care. The carer (Grant) was friendly, professional and provided excellent care for my father. Giovanni checked up on us and we felt very much at ease with him and his team. Thank you so much for the wonderful care you provided!

Dianne
07 August 2019 10:47

I have witnessed firsthand that the difference Home Instead carers make. I have spoken to staff and they really care about the support that they provide and the options that are available that I never knew existed. If u need support call them and talk to someone.

Kathleen
04 August 2019 10:57

Hi Giovanni I am so happy with the service I am receiving from your company, I would recommend your company to anybody, you are all friendly and helpful
Thank you for going out of your way to assist me!
Thanks again Kathleen Nicholls Leopold

Ted
17 July 2019 10:59

I have nothing but praise for all my caregivers. They have been wonderful. They are extremely friendly and always have been professional.

Scott
24 April 2019 20:35

Giovanni and the team have been amazing in the services that they provide. He visited me whilst in hospital as soon as I contacted him and was very thorough in the description of the services. He hand picked a carer for me who he thought was best suited to my needs and we have a great relationship together. Home Instead treat you like you family and are always willing to go the extra mile to ensure that your needs are met. I highly recommend them to anyone who is looking for a carer.

Joanna
20 March 2019 13:06

This company is great to work for - they only hire kind people with huge hearts, and everyone is supportive and gets on with each other. The work is also beyond rewarding - in how many jobs can you make a huge difference to someone's quality of life every time you go to work?

James
21 January 2019 11:37

Fantastic company. We had a great experience arranging short term care for one of our clients. She could not speak highly enough of the care she received. We would highly recommend the services of Home Instead Senior Care Geelong to anyone seeking assistance for their loved ones.

Lotus
27 December 2018 5:41

I live in Northern NSW and it is reassuring to know that my Mum is well cared for by the Home Instead Senior Care staff. I would recommend Home Instead Senior care, for their professionalism, care, and client focused approach. It is reasuring for me to know that although I am not nearby, I can trust staff to provide care for my Mum, to high standard.

Jane
24 December 2018 20:35

I enjoy working with Home Instead, knowing that it is an organization that works with integrity and seeks the best for both their clients and their Carers. As a Care Giver, I do a variety of things including; help with personal care, go shopping either with or without my client, cook yummy meals, take folk to appointments or outings, play cards or go for walks. Whatever is needed, we'll find a way to help. Most important though are the relationships formed.

If you or your loved one need assistance to be able to stay in your own home independently, you can be assured of a capable, friendly carer from Home Instead Senior Care Geelong.

Keesha
20 November 2018 0:22

Home Instead have been an incredible help to our family’s situation. Our father had recently passed after 10 months in hospital, leaving our mother on her own in the unit. Most of the family live in Far North Queensland and we simply could not afford to come down and spend further time in Geelong, after our father’s passing. This is where Home Instead came into the equation.
Our mother decided she wanted to move to FNQ, so during the transition period of dealing with accommodation and care in FNQ, Estate, our father’s death, legal matters etc while in FNQ and mum in Geelong, Home Instead services became invaluable.
We wanted some consistent companionship for our mother, healthy meals prepared, monitoring of medication and sorting and signing important documents for us while in FNQ. The amount of scanning, signatories etc have been endless to make this move for mum run smoothly for all family members.
I cannot thank Giovanni, Jane and his team enough for the warm empathy they consistently provided and a caring, professional service.
It was well worth the money paying for such a service as our mother is still on the waiting list for my aged home care, with family living thousands of miles away.
I wouldn’t hesitate in recommending Giovanni’s Home Instead to anyone who may need this sort of help in the future. It certainly made all our lives easier! Thank you!

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