Friends Travel
Address | Suite 5/242 Hawthorn Rd, Caulfield North VIC, Australia | ||||||||||||
Phone | +61 3 9070 0000 | ||||||||||||
Hours |
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Website | www.friendstravel.com.au | ||||||||||||
Categories | Travel Agency | ||||||||||||
Rating | 4.1 70 reviews | ||||||||||||
Similar companies nearby Executive Edge Travel — 69 Kooyong Rd, Caulfield North VIC Island Escapes — 4/283 High St, Ashburton VIC FBI Travel — 125 Hawthorn Rd, Caulfield North VIC Flight Centre Elwood — 2/125 Ormond Rd, Elwood VIC |
Friends Travel reviews
70Neha is very helpful and understanding good communication skills thanks Neha for helping me with my air tickets
I had a great experience with Friends Travel. Shivani was very helpful in finding the right booking.
I had an absolutely amazing experience with Friends Travel. I have booked couple of Tickets with them. Both time Dalwinder have booked my tickets. He is very efficient, professional and responsive. Process was seem less, super easy, and smooth transaction. He is best and highly recommended travel agent. Will definitely be booking with you again in future.
Thanks
Would like to thank Ruhi for her excellent customer service. She was very supportive and helpful to get the best
Dalwinder singh very nice person I suggest contact friends travel for tickets and get best price
What an Amazing service. Much impressed by the class of service, professionalism and dedication shown by Sr Travel consultant, Ruhi.
Ruhi went on extra mile to find the best fare to suit my needs accomodating all the changes I requested for while exploring the options. Henceforth I will be booking my tickets from Friends Travel. Moreover, she stayed late to complete my booking so that we don't get any fare surprises next day.
Keep it up good work Ruhi.
I have had a very pleasant experience with Friends Travels while purchasing my flight ticket. I often use their services whenever I go abroad.
I especially mention the friendly and polite service of Dalwinder who patiently looked for the best deal for me. He made everything very pleasant.
In future I would like to continue to use this company's services - especially that of Dalwinder.
Thanks Karishma for the help. Overall experience with Friends travel from choosing the date till payment was awesome. Got better rate than other. Karishma done the good job. She is professional and very helpful. Definitely recommending their services to friends and family. Thanks again
Great service. You can trust friends travel with their expertise specially sales rep Sachin, Thanks Sachin for your help
My experience with booking with Friends Travel has been fantastic. I spoke to a consultant named Karishma and she was really awesome and helpful. She went out of her way to assist and ensured that all my requests were addressed.
Thanks KARISHMA!
Worst travel agency!
I booked my return flight Mel-Del (return) through Friends travel for February this year. I went to India and the day I was coming back to Melbourne I was unable to check-in because Friends travel rescheduled my flight without even asking me to three weeks later than the original flight. I didn’t even received any notification or anything. I traveled 10 hours to get to Delhi airport to catch my flight back to Melbourne and got stuck as my original flight was canceled and there was no help from this agency as they were closed on Sunday.
I had to pay $600 on the spot at the airport to get on my original flight and onec I was back in Melbourne I contacted them to refund me, first they denied and said I called them to reschedule my flight but after fee days they realised that they changed someone else’s flight who has same name as me. I’ve been calling them for a month to get my refund and when they finally paid me back, they refused to pay me the full amount I spent because of their mistake rather then compensating me for what I’ve been through.
Worst service when I book ticket they told me it’s 2 stops from Delhi to melbourn but when my parents board the flight it’s 3 stops In between. Then I call them they said we will check and call u back but I haven’t got any call till yet.
Highly recommend to deal with Customer Service Agent Kritika. She is very knowledgeable and helpful in sorting out your bookings and issues if arise.
I liked the services provided by all the agents. I always served very politely with relevant information. I thank them for providing their valuable time in certain circumstances.
Particularly I loved talking to kritika and liked the way she helped me with proper guidance.
I highly recommend friends travel.
Fantastic service! Karishma was very responsive and sorted our travel requirements. Highly recommended!
Called these guys as they keep sending you sms with there cheap deals, when i called that i got this sms last night need to book tickets he was like deal seats are finished, and then he gave me another flight prices I explained him that mann is offering exact same flight for cheap price than yours can you give me same as mann or a price match then he was like ok let me see what i can do put me on hold for 10mins and then hang up on me lol.
If you can compete prices atleast be honest dont make fool of others by hanging up on then.
And please stop sending your fake deal sms without customer consent if you cant give them that deal within few hours.
One of the Best Travel Agents I have come across to book air tickets for India Travel, my experience with Ruhi who helped me this time to book the tickets for. She is very helpful.
My experience with friends travel is excellent, Ruhi mam is help me alot to find a best deal, I am very thankful to Ruhi mam, so polite and nice
Best service provided by one of their employees named Kritika Kapoor. She was very kind and supportive and provided me with the detailed information regarding my travel requirements for my upcoming trip from Australia to India. Must recomend
One of the best travel agency in Australia.thank you guys to book my ticket at the best price and now I am writing this review after my travel.
The staff of this agency are very Polite and professional.they gave very good services.