Fossil Outlet Store

Great store at DFO, with excellent, quality luxury products and watches; staff are always friendly/helpful; very clean environment and stock items are always on sale.

Had very great service from manager Kirsty. She was very friendly, knowledgeable and helpful. Excellent service, fast responses. Have bought items multiple times and very happy with services. Communications are exceptional.

Walked into Fossils as my Fossil watch strap was broken. Was greeted by ELISE who very kindly offered to take a look at the strap. Then went to the store room to see if she could find me something similar to suit the watch band and she did come back with an exact match and fixed my strap. ELISE could have told me “you need to buy a new strap “. Which is what I have been told in other stores. But this is what you call excellent customer service. My five stars are for ELISE and the customer service she extended to me. Keep up the good work.
Jude Wright
Melbourne.

Store Manager Kirsty and staff members are very helpful, kind and provide the hazzel free shopping. Must recommend this store.

Aimee was fantastic with recommendations and made the whole shopping experience really enjoyable.

I took my watch into Fossil South Wharf DFO to get a couple of the pins taken out. The lady they helped me (think she was the store manager) was extremely helpful even though I didn't buy the watch from the store. Thank you for the great customer service! To date I have purchased 3 watches from Fossil. Fantastic!