Flight Centre Malvern

Great service from Jade at Flight Center. She worked out exactly what I was after and at the best price. Loved dealing with her.

The service we received from Garry booking our world trip was to amazing accommodation tours car pick ups and flights are went perfectly we cant thank him enough and now he is arranging our American trip highly recommend him to all

Brilliant and friendly customer service from Sam at Flight Centre, Malvern who went above and beyond to help me organise a trip away. Made sure everything was in order and gave me a great deal. The staff here are very professional.

Met Robin Rechberger in Jordan as we were part of an On the go tour - Promised lands Tour (Eygpt, Jordan, Israel).
My husband and I connected with Robin first to share our tour experiences, his geniune smile, beautiful eyes and fun personality could not be missed. Unfortunately due to incidents in Israel our tour was cancelled, Robin was very proactive to share his knowledge and advised he works for flight centre. He wasted a full day assisting travel friends to find alternate travel arrangements till late at night. Your assistance is very much appreciated Robin. Wishing you all the best in your career

Bianca is amazing! Easy to communicate with and knows exactly what I am looking for and very helpful with our travel planning process!

Worked with Bianca for our last two trips. She is very friendly, highly efficient and always available to answer our questions. Great service.

The nicest staff. So patient and understanding. Go the extra mile to provide great service. Thank you, Ciara, Sam. Gemma!

First time back in a travel agent and be sure to check around!
They over price, no deals here!

I’ve been booking flight lately from this place for over 14 years. Always great and Jade has followed up with amazing service. Jade thank you for doing it all on line and managing my trip.

The absolute best experience with buying overseas ticket. I was dealing with Gemma, she was super lovely and helpful with everything.

Hey I was just on hold waiting to be connected to someone, and when the phone was finally answered I was hung up on immediately. No one even said hello. I'm trying to buy some flights and accomodation.

I couldn't see anyone, they wouldn't see anyone without an appointment. Nobody answered their phones so I could make an appointment, even though I called multiple branches many times. I left messages nobody returned my messages.

I went to Europe recently, and Robin helped me with the ticket. Robin was helpful and professional. While I was in Europe, Robin assisted me with the flight change twice due to the pandemic. I received excellent service from Robin (Malvern team).

I have been a customer of flight centre Malvern and the city business and first class for over 10 years and today I phoned for information regarding booking international airtickets and also local flight questions regarding a legal exemptions through the Medical and Government.
The young man from the Malvern office was rude in all replies to my questions rega Travel. Undertrained with the appropriate information and when i package a few question all related to legal Goverment exemptions and further question was asked if i booked a interstae flight through webjet or even flight centre what is the ruling.
Robin is his name and he needs to be trained in customer service and correct replies to appropriate question regarding travel.
Considering I was about to spend over $30,000 on international first class travel for thw family i would of expected better service.
How is it flight centre business and first class sales person robin can’t take the time to check on my behalf a question that is Relevant to my upcoming booking.

Wanted to thank Malvern Flight Centre and in particular Garry who showed real professionalism and empathy for my mum travelling overseas. He went the extra steps to help ensure mum had a pleasant trip and when then unexpected happened he stepped in and help sort it all out. Thoroughly recommend Garry from Malvern Flight Centre for your travel needs, especially caring for your loved ones. Thanks again Garry!

Consultant Gemma proved to be responsive highly professional and very personable in dealing with my concerns. She is a real 'gem'.
Thanks Gemma!

I booked my trip to Daydream Island with Laura. She organised everything for us and made the whole process so quick and easy! She had great suggestions and was very patient with my slow responses. Would definitely book through her again!

Over the weeks we have been planing to get out of Victoria and due the border restriction this has been almost impossible. Flight Centre Malvern have been fantastic in arranging flight and re-arranging and re-arranging flights again and again due to a number of issues. We can not thank Laura enough for the time she has put in looking after us.

I am so glad I booked through Flight Centre - Carolina has been amazing at the Malvern branch. I can't praise her enough! Thank you for working so hard to sort out a difficult situation.

Strongly recommend coming to this place if you are planning trips overseas. You can find friendly and professional staff who can get you really good deals here. There is a lovely girl called Natasha Walsh that I see every time I pay this plac a visit. She is amazing.