Fitness First Flinders St Platinum - Melbourne CBD

Big thank you to Scott and Issac for their assistance with a very peculiar and stressful incident. They truly went above and beyond their duties. Both are exceptional professionals.

Their staff, including PTs, just walk past people training without towels and not wiping down equipment.

In the last month, I had to tell the front desk to do a walk around and call people out. They just don’t care and its not fair on members who follow a pretty basic rule.

They should do more and not leave it to other members to have to speak up. We don’t pay fees to help keep some basic hygiene standards up.

A great gym.
Clean and very friendly to people new to gyms.

The trainer's are very helpful and offer encouragement to anyone around them.

If you need a trainer I strongly recommend you try Tiago Braga.

Great gym, great service. If you’re looking to join, make sure you ask for Jonathan - he’s the best!

The detergents.shower gel and shampoo in the gym shower smell like rotten vegetables.very disgusting and smell really cheap. Despite making a few requests to have it changed to have it changed to something nicer, nothing has been done yet! Will wait and see. Also, the broken and defrctive detergent dispensers were not replaced. I wonder if the maintenance team know what they are doing!

Signed up here and I've got no regrets; Very friendly staff (Jessi), tons of clean equipment, and the gym being 2 floors means it's now twice as packed as a usual FF.

Summer from Flinders St. Gym was extremely helpful! Definitely superb customer service. Thank you so much!

Love training in this gym. Only issue is the music. Why do they play slow, sad songs at a gym? Other than that, its great!

Very nice gym with pretty new equipments and friendly crews. The general vibe is awesome and music is not bad. The gym has many class options that run all day.
Overall a 5 star gym that i would recommend to my friends:)

One of the best gyms ive trained at!
There are plenty of classes to choose from whether or not you are experienced or beginner!:)

Great friendly staff but always many changes off staff. My no 1.place to train. See many times "Out of Order" we are paying good money to find these sign. Poor control

This gym equipment maintenance is rediculess! So many things not working. I pay good money and half of the equipment is broken. Would not recommend it to anyone.

I really enjoy going to this gym each work day. The facilities are great. The staff are very friendly always greet you with a smile each morning.

Spacious, lots of modern up to date equipment, a big variety of classes to choose from & friendly staff.one of the best facilities I have trained at.

Leaves much to be desired for a premium gym offering. Olympic platforms are placed in extremely dark spots. Barbells and plates are disorganised and there aren’t enough racks throughout. The equipment and machines are often too spread out for practical use. Finally, the rowing machines have old monitors and there isn’t a dry sauna.

Lots of classes and quality equipment. Good spread of hours including weekends too. I also like being able to access other fitness first clubs in the membership.

It’s ok. Gets really crowded after work (5-6pm) and even more cause they give out so many free passes to randoms. Went to a few yoga classes but they cram so many people in that it’s not worth it.

They should have more various weight machines! 120 per month is not a small money and the facility is not worth it!

No air conditioning in gym classes when it's 40+ degrees outside and always leaking roofs into classes when raining. Over crowded classes in the evenings. Really pushy over bearing sales consultants too.
Nothing really "platinum" about this gym.

I've trained here 4 days a week since 2016.

The staff at reception rarely acknowledge my arrival or departure but of course in that time there have been a number of changes. I don't mind but I know that level of service is important to people.

The equipment is adequate (not great) but the layout is bad since they split across two levels. Thats makes 3 free weight areas but only one of the areas has weights over 30kg. The splitting of areas just makes things feel more cramped as the gym is very overcrowded in peak hours. The layout of equipment is just random so its not the most organised, again its due to the area splitting setup.

Its in the most convenient location if you take a train from Flinders station so thats the only reason I go there.