FBI Travel
Address | 125 Hawthorn Rd, Caulfield North VIC, Australia | ||||||||||
Phone | +61 3 8573 0900 | ||||||||||
Hours |
|
||||||||||
Website | www.fbitravel.com.au | ||||||||||
Categories | Travel Agency | ||||||||||
Rating | 4.7 57 reviews | ||||||||||
Similar companies nearby Executive Edge Travel — 69 Kooyong Rd, Caulfield North VIC Island Escapes — 4/283 High St, Ashburton VIC Flight Centre Elwood — 2/125 Ormond Rd, Elwood VIC Corporate Blue Travel & Incentive Management — 936B Glen Huntly Rd, Caulfield South VIC |
FBI Travel reviews
57We thank FBI travel and especially the incredible consultant that assisted us Danny in getting us home during this long pandemic. We really felt hopeless like many others in returning home to Australia, however, within the same day of inquiring with FBI travel, we have seats on a plane home confirmed. They are 1000 times well worth the service fee attached, we honestly could not have recommended this company enough to anyone needing a seamless process to book flights and arrange transit. Danny got us the best flights in the current situation and the whole journey home to Australia from Canada was easy and stress-free. To any ex-pats stuck overseas, contact FBI travel, they are professional, personable, and know their stuff!
I can highly recommend FBI travel. Yehudis was fantastic. She managed to find me flights back to Australia during the pandemic within 24 hours of my request (after I'd already been bumped twice off other airlines). She was extremely responsive (even with the time difference) and very professional
Due to COVID-19 restrictions our return flights were canceled and we struggled to find any flights back home to Australia. We contacted FBI Travel and in few hours time we received our return tickets. The tickets were booked extremely quickly and the quality of service was outstanding. All communications with FBI Travel was a breeze. I cannot thank Yehudis and Dannye enough, they provided exceptional service. I will definitely be recommending FBI Travel to all my friends and family. Thanks a lot for your service and I look forward to booking my travels with you soon!
Olegs and Inna
I was lucky enough to have been referred on to Nikki, after trying for months to return to Australia during the COVID pandemic. After having had numerous flights cancelled or rescheduled, Nikki was able to provide me with a number of options, and eventually, get me back earlier than anticipated. She was lovely to deal with, extremely responsive, and nothing was too much for her. Highly recommend!
What a fantastic team! I had to work with the team at FBI travel for the last 12 months to organise flights out and more importantly, to organise return to Australia. Throughout this period, the team has been very professional and responsive, they have done their best not only to recommend the right options but also to secure the proper flights. Despite the many difficulties that this period has thrown at us and the risk of cancellations, they always made sure they focus on the right path and options to ensure a quick and safe return. They have kept me informed, they have ensured all the small details are taken care of, they have taken the huge burden of coordination during a pandemic and made it all possible. All of this, whilst they are working hard on making sure that refunds for cancellations are processed in a timely manner and with the best outcome possible. Thank you so much FBI Travel team, you have made this process as easy as possible during this very challenging period.
Poor quality and unfriendly. All the good reviews are fake and written by personal friends and mates of the staff. This is the only real review. Buyer beware!
Dealt with Erica Slutzkin she must have been having a bad day. So rude no help. Off to Flight Center.
Yehudis, with FBI Travel, put together a wonderful trip for my family and friends. She was very patient with us while we made our decisions, and she was always very professional in her dealings with us. She was there for us throughout the trip. Definitely speak to FBI and Yehudis.
I have had super efficient and prompt service from Erica Slutzkin at FBI.travel. She made every effort to make this booking seamless for my group of 8 friends and we will definitely be requesting her services again.
We worked with Yehudis Jager of FBI Travel and enjoyed an excellent relationship. Her travel advice was always on target and she understood our travel needs and was able to ensure that we always had a very positive, memorable, enjoyable, and stress -free travel experience.
FBI Travel provided us with an exceptionally warm, supportive and professional service. Though I flew peak season and booked the tickets less than a week before the flight they managed to find a great price for that season. I would definitely use you again.
We dealt with Debbie Zimmerman. She got us competitive prices and gave us good travel advice as well as booked tours for me. Thanks and best wishes.
Erica has offered the most diligent and conscientious service, in what must have been a terribly frustrating booking! A fine exemplar for FBI Travel.
FBI did the most amazing job organising our holiday. Their service and care is exceptional. They are also extremely knowledgeable and well connected within the industry. Cannot recommend Ronit, Danny and the crew more highly!
We dealt with Erica Slutzkin. Waste of time not helpful very negative shouldn't be in travel over the hill. Dreadful experience. If your true to name you should investigate Erica Slutzkin.
Personalized service that can get you there and back with a minimum of fuss and maximum enjoyment. Ask for Deb Zimmerman.
Never reply email and answer to my enquiries. Waste of time dealing with them.think twice before you use them, they will just want their commission but nothing else.you can smell the eager for commission.extremely disappointing.the agent that I was dealing is Yehudis Jager. I really hope she was more helpful.but is too late.