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FBI Travel

Address 125 Hawthorn Rd, Caulfield North VIC, Australia
Phone +61 3 8573 0900
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.fbitravel.com.au
Categories Travel Agency
Rating 4.7 57 reviews
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FBI Travel reviews

57
Sort by: date highest rated lowest rated most helpful
Robert
17 January 2022 14:44

I have recently used FBI travel to arrange my flights from London to Melbourne. With the everchanging travel environment, Yehudis provided great service and patience to get me back home effortlessly. With changed flight plans (with immediate refund from airline) on my part, Yehudis was able to provide flights based on my changing needs. Would certainly recommend FBI Travel to any prospective travellers!

chana
08 January 2022 9:18

Danny gave me excellent service, patiently explaining me all the options and recommending me the best option for my needs.
When the Covid situation changed he efficiently moved up my travel plans.
Thank you for enabling to me to see my children after 2 years of being unable to travel.
Danny gave me peace of mind knowing what he would help if I needed travel assistance overseas.

Toivi
28 December 2021 14:48

Danny and the team at FBI travel helped me travel to Australia during these hectic covid times and then return to Dubai and the UK, fantastic flights and amazingly helpfull with all the covid regulations, Really recommend!

Benjamin
12 December 2021 8:35

Thank you so much FBI Travel for looking after my family on their recent trip. The staff at FBI Travel helped us navigate the chaos of the ever-changing travel regulations and flight cancellations always providing alternative arrangements and ultimately securing our flights home.

I cannot express how grateful I am to you all for the dedication and care you showed to us every step of the way.

Zalman
23 November 2021 14:41

The team at FBI assisted my family to travel from Melbourne to the UK during the pandemic. They couldn't have been more professional, responsive and helpful. They made the entire processes stress free. I would highly recommend using Danny and the team at FBI.

Gabi
20 November 2021 21:47

Fantastic service.very professional and efficient. Made traveling at such an uncertain time so much easier, and as stress free as possible. Would highly recommended especially for people trying to return to Australia during COVID.

Golds
18 November 2021 18:37

We are so grateful for all the help we had from Danny, Yehudis and the FBI team who ensured our safe return to Melbourne. When our return flights were cancelled, Danny was right on top of the situation and worked tirelessly and all hours of the day to find flights for us. He was able to accommodate all our special requests and re route us directly home. We can't recommend them highly enough and look forward to future travel knowing that the FBI team is behind their customers every step of the journey.

Joshua
01 November 2021 16:49

We have great pleasure in highly recommending FBI Travel. Danny and Yehudis ably assisted us with travel advice and exit permits, and secured the best flights available for our son to travel overseas on very short notice.

The support, guidance and professionalism we received were outstanding and we could not have achieved the outcome we were after without the assistance and care factor provided by FBI Travel.

We are most grateful and without a doubt will turn to FBI travel for future needs - and highly recommend you do so too!

Elli
15 October 2021 0:39

A shout out to FBI for arranging tickets and travel insurance for my daughter’s international trip, at EXTREMELY short notice, which allowed her to fly more safely, accompanied by her friends!

Berlin
07 October 2021 7:44

Thank you Danny and Yehudis for all the effort you put in getting me back to Australia. When my flight to Adelaide got cancelled, you managed to get me back via Sydney at a time that flights were impossible to find. I really appreciate the service!

Evan
02 October 2021 1:08

FBI Travel were amazing! They helped me get great flights back to Australia from Europe during the Australian border closures. They were very accommodating to my changing schedule. Couldn't have done it without them!

Jessica
08 September 2021 13:41

I had a wonderful experience with this travel agency. They made the chaos of returning home to Australia stress free. Always very responsive to emails and kept in regular touch throughout the entire process. Big thanks to Jeff for all his help!

Milton
31 August 2021 11:17

Danny Englman and his team at FBI Travel have been fantastic from beginning to end
I personally could not have navigated the minefield of travelling to the USA spending 7 weeks there and returning to Australia during Covid without FBI and there constant help on a very regular basis
This is not a sales pitch. I genuinely want to thank them
Wonderful service

rachel
21 August 2021 16:57

Thank you to Yehudis and Danny for all their experience and reassurance throughout the difficult COVID period. We were able to return to Australia without any cancellations and with the knowledge that we were in very good hands. Speaking to both Yehudis and Danny from the UK, it was clear that they were doing everything that they could to help us make the trip even with all the government hurdles in the way. I would highly recommend FBI Travel!

Melanie
20 August 2021 10:58

Thanks to FBI travel for assisting with international flights for my daughter during this challenging time. Ruth's professional advice, caring manner and excellent communication were very much appreciated!

Medusa
16 August 2021 18:21

Thank you so much Ruth Leibson from FBI Travel for taking such good care of me, finding me flight back to Australia during covid-19.
It wasn't an easy task during travel restrictions, quarantines requirements in various connection locations & other complications. Ruth had a fantastic knowledge of the various locations and airlines rules and managed to find me best deal and most reliable connecting flights back to Australia.
Thank you Ruth for your endless patience and professionalism, especially when I started to get 'panicky' and thank you Deborah Zimmerman for recommending Ruth to look after me.

Yocheved
06 August 2021 0:55

The service is amazing! Especially during COVID 19 they helped and advised us how to go through all the requirements.
From the first time we contacted them, they understood our needs and helped us find good tickets, very well priced.
They acted both professional and friendly, and responded always in a timely fashion. It was a pleasure booking tickets with them.

Dani
09 April 2021 4:25

Thanks so much FBI Travel! I needed to fly home to Australia for a family event and FBI Travel made that such a smooth process especially considering we're in the middle of a pandemic. Any time new laws were made with regards to COVID-19, I received an email about it from Yehudis straight away and was kept informed along the entire process. Highly recommend.

John
10 March 2021 13:12

Thank you to the team at FBI with a special shout out to Jeff, Michelle & Belinda for your travel services over the years. Your help and guidance has been most exemplary. Now, during the covid 19 pandemic your skills and knowledge have again been magnificent in assisting a family member to return home.

Zvi
24 February 2021 9:15

Mark and the team have been truly amazing in such trying times - always professional and responsive. Thank you so much!

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