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Excelsior Hotel

Address 82 Mahoneys Rd, Thomastown VIC, Australia
Phone +61 3 9460 3666
Hours 10:00-04:00
Website www.theexcelsiorhotel.com.au
Categories Pub, Bar, Bistro, Restaurant, Sports Bar
Rating 3.8 45 reviews
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Excelsior Hotel reviews

45
Sort by: date highest rated lowest rated most helpful
Huu
02 June 2019 6:39

Good luck U can have fun and Little money in poki machine here's win money all yep that sounds great and service goods foods and beverages are nicely U can enjoy yourself in if U living long away from Home nextdoor have combination U staying big room big placed in outside door used people smoking not foods out door activities see difference in people's difference where whom from that's great big carpark enjoyed your time been in

Arthur
28 May 2019 13:48

First time experiencing this venue. Prices are good, very friendly staff! Didn’t have to sit long for food which was a plus Only downside is not much variety on the menu!

Cathy
26 May 2019 4:24

Parma and a pot in the sports bar for only $12. Chips and salad too. Great value.
There is also a bistro serving good food. And of course a pokies area if thats what you fancy. Plenty of car parking.

Carmel
12 May 2019 4:05

Great place and great staff especially the helpful young guy serving at the bar. THe bistro prices very reasonable.

paul
03 May 2019 20:57

I lost my bank card 3times and the very nice barperson detected it back to me. A few hundred dollar on pokies my way. New to me that hotels doomed next time I go there iii

Sarah
21 April 2019 16:18

Super lovely staff! And the food has improved a lot since I last visited. Especially the chicken Parma.

Rebecca
18 April 2019 3:39

First time and last time here! Despite it not being busy, our greeting was far from pleasant. The expression on her face implied we were interrupting her and she had other things she would prefer to be doing other than getting us a table. We sat for 5 minutes waiting for service only to realize that you have to order at the counter. Perhaps she could have told us that as we sat down! (Or in the very least, they should print it on their menus)
Our order was taken by another girl who was friendly enough, but as she was entering the order for a piccolo latte on the screen, the aforementioned woman said they don't have glasses for that.
I said it doesn't matter, just put a shot of coffee in a mug with the smallest but of milk.
Our food came in reasonable time (10mins), but still no sign of the coffee and wine I had ordered. I had to ask the guy that brought our food to the table for them. He was efficient at bringing them, but the glass of supposed Pepperjack Shiraz was either from a bottle opened for at least 4 days already or their cheap house wine that they are trying to pass off as Pepperjack.
There's nothing at this establishment that entices me to ever return.

Caroline
17 April 2019 1:18

Great chicken parma's as always. The man playing piano was nice but music was a bit too loud for the restaurant area

Laura
24 March 2019 3:33

Best meals and service. Join and you get 1 for the price of 2 meals. Very family oriented, enjoyed it very much.

Michael
17 March 2019 18:25

The rooms are nice and prices are very comparable with ok service but the cleaners were so rude in mornings specially the male cleaner

Huu
02 March 2019 21:35

Place to be for funds.have big dinner room.goods foods.poki machine.bet games.h Ave a lots space for car Park people disability can enjoy.friendly places to be

Peter
19 February 2019 11:50

Nothing exceptional but nothing to complain about. Food is of a good standard without being amazing. Service and ambience all good.

AMEX
17 February 2019 2:08

Stayed here a few nights back in November 2018 and must say it is value for money!

Yes whilst the rooms could do with an upgrade I still feel they are clean and I am not paying 5 star rates, it also came with a little breakfast pack.

The manager on duty was great at check-in, night manager for late night check-in in gaming room. First impressions count most.

If you are fussy then perhaps this is not your kind of place, if you want value for money then I believe this to be.

#AMEX007

Greg
02 February 2019 12:14

Excellent place stayed a few time special mention to one staff member in particular is Con excellent at his job nothing is impossible for him always positive and polite

Veronika
16 January 2019 6:31

As per usual the roast lamb is delicious calamari was thoroughly enjoyed by my kids. Great customer service. Fridays are great as there is a kids entertainer. My daughter loves her arm paint and her turtle balloon.

Andrew
15 January 2019 3:26

I love the customer service it's good to came to a place where you are welcome thanks to the man who book us in to the motel good job keep up the good work we need more people like yourself thanks again from Andrew

Belle
14 January 2019 14:40

Nithing luxurious.
Beers relatively welll priced.little bit dingy.could do with a reno lift.bring the place to life a bit abd alter the decor.

josey
14 January 2019 5:26

Fantastic. At last a pub that can serve great food. The meat in every dish we had was magnificent. Hooray. Thankyou

South
05 January 2019 9:15

For the price, how could you complain!

December 2018
Business

Stayed here a few times now, it is convenient and good value!

Con the manager on duty always makes it a pleasure to come back, thanks Con.

Rooms are no date outdated but they are comfortable and clean. The bathroom could use a good tidy up.

Receive a little continental breakfast pack on arrival, a nice gesture.

Rated 4* based on value for money.

Bar, TAB, gaming and bistro right next door, everything you need right at your front door if you are just staying overnight for business! Perfect for me.

See you again soon!

South Melbourne's #1 International Reviewer
#visitvictoriaaustralia

Kellie
22 December 2018 20:50

The room was nice and clean, the water was hot and the shower was good. Tea and coffee facilities were a nice touch. Would have been 5 stars if it hadn't been so noisy. The vents above the windows meant you heard every noise outside and the noisy neighbors didn't help

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