Era Health Doctor Melbourne CBD

A very good clinic. The environment is beautiful and clean. The location is convenient and accessible. The nurses can speak Chinese. You can come here to get Q fever.

I was looking a good female go near me and got the best here. The doctor was so friendly and listened me attentively. She also explained me the entire treatment process.  Very satisfied.

Last week I was suffering from a fever and I searched for a general practitioner near me. One of my office colleagues recommended this place. The doctor was experienced and friendly. I got relief from the fever within 2 days.  Great doctor!

Very disappointing experience, they messed up my prescription twice and the doctor who I saw has since left so they wanted me to book and pay for another appointment just to chat with them. The receptionist was lovely but wasn’t able to help much.

Sehr zu empfehlen, ein Anruf um 8.30 und um 12.00 am gleichen Tag hatten meine Frau und ich schon einen Termin. Das Personal am Telefon und an der Rezeption war sehr freundlich. Nach kurzer Wartezeit waren wir auch schon bei der Ärztin Frau Dr. Carolyn Sebastian, die uns ebenfalls sehr freundlich und mit schneller, kompetenter Diagnose absolut überzeugt hat. Besser geht nicht. Vielen Dank ans gesamte Team und Weiterempfehlung an zukünftige Patienten.

It’s really nice clinic to get everything from one place. Doctors, nurses, physicians, dentist and receptionists are highly professionals and very friendly. Highly recommended to go to see doctor or dentist or Physiotherapist.

Have seen Dr Mavis Vaz twice now for my almost 1 year old, and been exceptionally happy. Will likely make this my regular gp, as ours is semi retiring and we haven't been happy with the replacement. Dr Vaz seems very knowledgeable, has a warm bedside manner, is thorough yet straight to the point.

I booked an appointment for a dive medical. Overall, I had a fantastic experience at the clinic. Emily and Gayani were very friendly (patient-centred care). The doctor was excellent. However, I was a bit disappointed with the miscommunication that happened with the receptionist about the appointment fees. I understand it is quite common and natural because of the fast-paced environment, but I would suggest working on this to improve the patient experience.

My recent visit was a very positive and professional one. I found the Doctors, Pathologists, and Receptionists to be very thorough, engaging and presented options. They were not too busy to answer any questions.

Can highly recommend Dr Mavis and the receptionist team here! Visiting from Sydney and needed to see a GP urgently, made an online booking and had an appointment for that day. The staff were lovely and everything was quick and easy!

I recently attended the Melbourne CBD based clinic as a requirement for a job medical. The practice was easy to find and the consultation and treatment rooms were nice and fit for purpose. The staff were courteous and professional and made me welcome and feel at ease during the 3 hours I was there.

I've been going here for over a year and haven't had issue. Dr. Vaz is an excellent doctor with compassion and I'd recommend her to anyone. The reception is generally helpful too.

Thank you for listening to your patients with kindness.

Reception team are rude… and frankly useless. Wouldn‘t know customer service if it slapped them in the face

Stay away from Dr Mavis，trust me she is really impatient and indiferent to your sickness. She does not treat the patient well with trust and respect. Always be ready to pay for the longer appointment without solving anything… Never step back again. I would give 0 of I could

Since the start of the year I changed clinics and now going to Era Health and the service from receptionist to nurse to dr has been fantastic. I recently had a consultation with the podiatrist Ben Millerd and again the service, time and advice he gave me was amazing. Thanks guys. Love your work.

Abrupt receptionist who asked me to hold on the line for 5 minutes. Assumed line dropped as there was no feedback hence recalled and was told off to wait again. Customer service could be better.

Came to see Dr Teoh and get booster shot. Both aims achieved with minimal fuss and efficiency. Thanks.

Very understanding, compassionate and knowledgeable staff. Always able to get an appointment when it suits me.

The best clinic and GP I’ve ever went! I often go to dr and most the time it’s terrible. But this clinic not only the dr but the receptionist is so friendly! Dr Mavis Vaz is my new favourite GP. Finally found dr that listens and care about the patient.

I won’t go anywhere else! Thank you!

I went to Era Health for Dr Mavis and this was a great experience for honesty

But i need a physiotherapist so i book with Ann and that was much worst i paid $119 for nothing

She told the pain i have is because one leg is shorter than the other one and after going for two physiotherapist they told me what I have is patellofermoral!

I asked her if I can do any exercises and her answer is No
She wrote me that I need dry needling and ultrasound…

Another thing I asked her to wrote for me a letter for my insurance company and she lets the receptionist charge me $25 extra for a lettttttter that should be given because am already paid $119. After an argument she refunded the $25 which is she must do. It’s literally dose not make sense for paying an wxtra amount for a letter when you already pay $119 which was for nothing

The problem is not about the $25 is about paying $119 for a waste of time and wrong consult! 2 physiotherapist where shocked after I showed them what have been written for me

Soo to be honest (Dr mavis & phlebotomist) more than great

But from my point of view Ann she is just want to make me a regular visitor to the clinic! She make me depressed like am having a chronic pain and not able to do any workout whereas The other two told me the opposite literally