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Employsure

Address Level 5/565 Bourke St, Melbourne VIC, Australia
Phone +61 1300 651 415
Hours 00:00-24:00
Website employsure.com.au
Categories Business to Business Service, Employment Consultant
Rating 4 51 review
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Employsure reviews

51
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Brenda
15 January 2024 21:57

Employsure has been a massive asset to Your Homecare Solutions Pty Ltd. I cannot sing their praises enough! Their engagement from the start has been very proactive, ensuring that ethical standards of practise are developed to introduce and maintain quality delivery in WHS and HR practises.
I would like to further recommend that Adrian Mezzalira, Vanessa Jayasinghe and Jordan Burke were at the forefront of the on-boarding stages, which all had their knack to their niche making sure there is understanding of the development stages of the systems they use.
In a few words, I would say that Empoysure is a very efficient company and service to engage with.
Thank you Team!

Madhavi
16 November 2023 16:21

I had the pleasure of working with Maya Ali recently, and I must say she is truly amazing! Maya went above and beyond to assist me and provide valuable writing advice. Her dedication and expertise are evident in every interaction.

Maya's guidance and support have been invaluable, and I couldn't be happier with the results. Her willingness to help and her friendly, approachable nature make her a standout professional in her field. Thanks Madhvi Singh (HR Manager, West CASA)

Patronella
06 November 2023 17:27

My understanding about running NDIS business has been made simple because of the way it was presented to me by Employsure. I can say all the confusion I have been having concerning setting up the business have cleared. I have no regret for choosing the services of Employsure. I rate Employsure one pf the best companies in assisting beginners set up their NDIS businesses.

basit
20 October 2023 21:08

Very impressive. Mr Wayne hall from Employsure was very thorough and knowledgeable person. In his meeting with us he was able to take us through all the details of employments safety aspects. Thanks Mr Wayne hall

Paul
13 October 2023 16:55

Inciteful and Wayne's delivery, of many things i was un aware of, was on a level I really connected with and appreciated. Looking forwards to my journey with Employsure

Bonnie
24 August 2023 4:34

I would like to concur with the negative reviews from Employsure. They have persuasive and relentless sales staff. The legal advice was ultra conservative and would never want to put anything in writing.
My husband is a small business owner, I have discovered their bread and butter is from taking advantage of the common person who runs a small business who has little idea of employment law. I have learnt more from fair work and my national body. I have talked to several unhappy people regarding their experiences with Employsure.
They will continually upsell you with plans on a weekly basis and then slip you a quiet renewal contract which AUTO-RENEWS without your consent for 5 figures through the sea of spam they send you. Then want you to pay 30% to get out of the contract.
To the many people who have issues with Employsure (I believe many have been silenced by threats) I would strongly suggest engaging with NB Lawyers. Employsure were found guilty of unlawful behaviour and we were able to break contract without the 30%.
Do yourself a favour. Google 'Employsure dodgy' and you will see numerous serious breaches which the Federal Court has penalised them seven figures for.

Byron
08 August 2023 13:43

I recently had the delight of working with Trevor, a compassionate and understanding health and safety consultant at Employsure, and I couldn't be happier with the experience. From the moment we started our consultations, Trev's genuine care and dedication to me and my organisation shone through.

One aspect that truly stood out was Trev's knack for breaking down complex concepts into digestible and easy-to-understand information. He had a fantastic approach called "Trev's Tips, " which simplified even the most intricate health and safety guidelines. These tips were not only informative but also presented in a light and engaging manner. I found myself smiling anticipating each new tip he shared!

What truly establishes Trev's professionalism is his exceptional communication skills. Throughout our discussions, he displayed an incredible ability to paraphrase, summarise, and reflect on the points we discussed. It made me feel genuinely heard and understood. Trev's knack for summarising our conversations ensured that I grasped the key takeaways effectively, without feeling overwhelmed by unnecessary details.

Moreover, his skillful reflection allowed for valuable clarification and deeper exploration of various health and safety topics. I appreciated how he encouraged an open and comfortable environment where I felt confident in asking questions and seeking further explanations.

Trev's proficiency in these communication techniques made the consultation sessions not only informative but also enjoyable. It created a casual and relaxed atmosphere, putting me at ease and enabling me to absorb the information effectively.

As a client, I feel reassured and confident in implementing the health and safety measures discussed with Trev. His compassionate and understanding nature, coupled with his exceptional communication skills, have given me the knowledge and confidence to create a safer and healthier environment for my team.

I'd highly recommend Trev to anyone seeking a consultant who goes above and beyond to ensure their clients feel understood and empowered as well as anyone he coaches through the learning phase of his role. Thank you, Trev, for your exceptional service!

Aaron
18 June 2023 7:29

What a great product, we hit the ground running when we launched our maintenance business using Employsure for all our HR and OHS requirements. Great bunch of people all based here in OZ so they understand exactly what we need to know in order to succeed in business.

Jarryd
29 April 2023 20:07

How rude is daniel, after not hearing from your company for 8 months i recieve a phone call and return the call.
When i say im not interested in something that has taken 8 months to get back to me on he hangs up within 1 second.
Fake niceaty at the start of the call and then so rude.

Frank
29 April 2023 15:21

Employsure came highly recommended for our business’s HR & OHS needs. We are a business that employs around forty people and after connecting with Employsure I to wish to pass on my highest recommendation to any business that requires expert knowledge and advice in dealing with matters related to HR & OHS in business.

Daniel
20 April 2023 7:21

James Crawford is great! He Understood what I needed quickly. James was very thorough in his responses, he also sent me additional material that addressed all the issues raised.

shane
09 April 2023 8:33

Never trust Employsure as they always provide wrong and incorrect information. If you want to deal with work cover or super issues, seel solicitors. Employsure is a shark to get your money

user
10 March 2023 15:47

I had a lovely experience with Tim on the phone today regarding my business Beskar Cleaning. He was honest and upfront about services and offered me the advice needed to help me grow as a family run business. I would recommend this service to anyone interested

Derek
04 February 2023 6:21

Terrible service. Very expensive! Once you sign up they rush you through contracts for 1-2hours and then send you templated contracts and this costed 25k! Could have purchased the same for 1-2k. Now I’m trying to cancel and it’s impossible. I’m happy to pay the cancellation fee but still impossible. Laura Kenny is the one I’m dealing with and is terrible at getting back to me. Finally just spoke to her and now I’m waiting on another department to get back to me. Please just let me cancel!

Michael
18 January 2023 3:01

Siva was extremely knowledgeable and very helpful guiding us through the WH&S implementation and changes introduced into our workplace. Thankyou

Matthew
17 January 2023 16:47

EmploySure offers a great service, they are always able to help in a prompt timeframe and deliver us valuable advice on how to deal with a range of situations in a specialised manner. We were particularly impressed with support we received from Emily last year, who spent a significant amount of time on the line with us taking note of a number of situations relating to several employees. Emily took the time to fully understand the dynamics of each situation and the relationships all parties had. The advice that Emily offered really helped us remedy the situations in a way that we could not have done on our own.

Tom
17 January 2023 8:05

Thank you to the Team at Employsure. So far you have made the entire experience a breeze and your onboarding team has been amazing. I look forward to working with such a professional and knowledgeable team of industry experts.

Greg
08 January 2023 9:07

So we signed up with Employsure 2 yrs ago for our workplace health and safety. Just recently we then engaged their services for our employment side as well.
When we asked for someone to come out to discuss our business and the employment side, I thought I was getting someone to come out that does just that. Nope, I got a salesperson who, was a very nice gentleman, but realistically only wanted us to sign up. It then took them about 4 or so weeks to finally contact me about arranging a web meeting to discuss our employment contracts etc.
When the sales guy was here, I told him it was extremely urgent to get a contract to my truck driver.
Had the meeting, then found out there was this award, that I had never heard about, so I was now underpaying my driver. Got that sorted, but then realized I hadn't read the contracts to them properly. We had signed up for both services when I thought they were a combined service. I have now reduced the contract from a 5yr term to a 1yr term and they are billing me the extra. I am now forking out more money to them to reduce my contract.
So far, and in my experience, I would not use them again. If I was to cancel my contract, again due to a misunderstanding on my part, I would have to fork out almost $10k to cancel.
They are more interested in getting you on a contract and keeping you than working with you.
I strongly recommend doing your homework and check out other companies before signing with these guys.

I have now edited this in response to Employsure. My business name is on the contract with my name listed on everything as the main contact. The fact that you "can't find me in your system" is a poor response indeed.

Brendon
18 March 2022 22:58

I’ve been with employsure for years and gradually as they’ve become larger or reduced staff the service and responses have become slower. I’ve been trying to get some general employer information for weeks (which is the point of their service), always told there’s lineups with 20-40min wait.
Will now cancel my membership as it’s a service I can’t get info from.

Margot
09 March 2022 11:26

Alexandra quickly understood our business; and with her excellent knowledge was able to ensure we have what we need.

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