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Empire Floors

Address Unit 3/11 David St, Dandenong VIC, Australia
Phone +61 431 526 705
Hours
Wednesday09:30-15:00
Thursday09:30-15:00
Saturday09:30-16:00
Website www.empirefloors.com.au
Categories Flooring Store, Wood and Laminate Flooring Supplier
Rating 4.6 59 reviews
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Empire Floors reviews

59
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Lynda
07 January 2024 9:42

Jazz did an amazing job laying hybrid planks in my unit in Camberwell. It was a difficult site to access, lots of weird angles and very poor sub floor that had to be prepared but he did an amzing job with no fuss. Appreciate it so much and it looks fantastic. Highly recommend!

Travis
28 December 2023 23:05

HIGHLY RECOMMEND!
Recently had herringbone flooring installed by Empire Floors in our new home.
The level of care and meticulous planning by the Empire team during installation, resulted in a top quality timber floor.

Jaz was very accommodating in juggling our start date, which removed the stress of installing over the Christmas break.

They took absolutely no shortcuts, and spent the time to ensure the finish was at the highest level.

If you are looking to get flooring installed, look no further than Empire Floors!
Could not recommend them highly enough

Rosalina
11 January 2023 1:57

Very happy with the service and the amazing work Jazz and his team have done. My new floor looks amazing and even better than I imagined. Jazz is very professional, perfectionist and very detailed with his work. I would highly recommend Jazz for anyone looking to get their flooring done.

David
07 January 2023 1:36

Jazz and the team did an amazing job of our herringbone flooring. The time and dedication was amazing. Old school workmanship!

user
31 December 2022 22:59

Jazz and the team at Empire Floors are the BEST!
Jazz went above and beyond!
I had my heart set on a specific floor, but due to Covid and shipping delays (outside of anyones control) it didn’t happen. Jazz continually followed up with the supplier and kept me informed, ultimately though I had to change my choice.
Jazz knowing what I was after, was able to guide us into another product which looked better than my original choice.
That’s the difference with Empire Floors, it’s the care, quality, knowledge and good old fashioned customer service!
An additional bonus was the floors were fitted by his parents who were just as wonderful with exquisite attention to detail.
Highly recommend Empire Floors!

Aydin
24 November 2022 10:27

After getting told different things from different places, I was struggling to get the answers I needed until I walked into Empire Floors and got the professional advice I needed. 3 years on and my floors are still great! Cheers guys.

danlanseljy
24 November 2022 4:15

Amazing company to deal with! From the initial consultation through to the installation process, they are the flooring experts! The flooring work exceeded all my expectations. Overall, the whole process was stress free and I would highly recommend their services!

John
18 November 2022 15:36

Small showroom, not much choice. Not helpful at all. Asked if they had a different product and was told "there are plenty here to choose from".
Obviously my opinion was of no importance. Poor service.
Plenty of other stores with bigger variety and better service.

Santiago
17 November 2022 13:37

Fantastic work on our project with Jazz, he did answer all our questions very professionally and was very committed with our project from start to finish.
Very recommended!

Mark
16 November 2022 10:39

Jazz and the team where brilliant, the amount of effort and perfection they put into my difficult and badly uneven floors was incredible. Waterfall staircase wrapping looks amazing.

Donald
01 November 2022 14:28

Advertised as wheelchair accessible online so my partner drove me there only to discover they are on the second floor of a building with no elevator! Complete waste of time.
Thanks a lot.

Christa
30 September 2022 6:11

A big thank you to all at Empire Floors for installing wonderful hybrid vinyl flooring in our warehouse apartment. I wasn't sure about this product and initially preferred timber floors but after some persuasion from my partner around the huge cost saving, went ahead with the good advice from Jazz and team who only use top quality hybrid vinyl flooring, very happy with the result and looks very much like wooden floors. So glad we went with Empire floors who are an extremely hard working and highly skilled family business. Highly recommended!

Heavenly
21 September 2022 4:50

Disappointed.
Was quoted a price which they then refused to honour, and to make matters worse tried to blame me for the whole thing.
Quite rude to me in the end, the initial fake smiles very quickly turned to abuse.
Went to another shop and got what I wanted straight away at the correct price.
Avoid at all costs.

Update. To answer your reply I don’t have a quote number, it was verbal in your shop.
I have not displayed my name deliberately because I am frightened of the abuse I might receive.
I definitely have the correct shop thank you. You are near the Notting Hill pub. Typical arrogance to assume I am the one who is wrong. Again…. Sigh.

Tony
18 September 2022 21:08

Saud, Nina & Jazz are simply just the best in the business - if I could give them 10 stars I would.

Their customer service and the care they take on install is really second to none - they may not be the cheapest around but if you want a top quality job with experts in the industry who will give you the best finish and advise, look no further than Empire Floors.

Tony & Alicia (Rowville)

Matthews
29 August 2022 14:18

We had our new engineered oak flooring done a few weeks ago now and have to say we cant speak highly enough about Jazz and his mum and dad. The job they did was amazing, they are professional and leave the site tidy
keep up the good work guys

Drew
28 August 2022 8:44

Empire Floors came recommended to use through friends - and what a recommendation it turned out to be. These guys are absolute perfectionists and their craft is of the highest standard. Don’t bother shopping around - this family owned and operated business will exceed expectations. Thanks again Empire Floors - we will enjoy these oak floors for many years to come.

Louise
27 July 2022 8:27

I had confidence with Empire from the word go. Their commitment to quality products, service, price and craftsmanship is the classic service we don't come across often these days with other trades. Years of experience and a work ethic such as theirs ensures a happy customer. A huge thank you for making our mess of a floor into a beautiful space we will love for years to come. Highly recommend, as do my parents who also had their floors layed by Empire and recommended to me.

Jason
18 May 2022 14:53

Extremely happy with Jasmin and the team at empire floors for their excellent product and installation work, highly recommended. I am so glad I went with empire floors because Jasmin and his team at empire floors took care of my project from start to finish. These guys are literally your one-stop shop, from supplying, removal of old floors, levelling to installation. They have great pride in their work and pay great attention to detail going above and beyond for their customers. Extremely punctual, reliable, tidy and actually stick to their deadlines whilst achieving an excellent finished product.

calum
02 May 2022 15:05

Where do I start.the team at Empire Floors are second to none. I was fortunate to be recommended them by a friend and they exceeded my expectations. There attention to detail was incredible. My house had some difficult angles to work with and an uneven slab and they achieved a seamless install throughout. Be sure to speak to them from the very beginning to get the absolute best and most honest advice on the flooring that best suits your home and budget. They will be my go to flooring installer from here on out. I could not recommend this family owned and operated business more highly.

user
09 March 2022 2:39

Dear Jazz, Saud & Nina
Just a quick note to let you know how highly appreciative we are of the wonderful work and professional / can do attitude you demonstrated in installing our engineered floors.
We really appreciate all the work you have done and the care and pride you have undertaken.
I certainly will have no issue recommending you to others- your service levels have been exceptional.

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