Eltham Leisure Centre

Pool on the weekend shuts at 7: 30pm due to not wanting to pay staff. Meaning, they wont get my membership anymore.

Be aware that you cannot use the warm water pool whenever you want. The Aqua/rehab classes use most of the pool area. They could divide the pool into two sections easily using the red ropes, one could be used for public one and one for the classes. But they refused to do so. Their answer was almost “go somewhere else if you don’t like this facility”. This means you have to check their calendar. This is not fair as when you pay for a service you should be able to use it during its opening period. In addition, the pool is too dirty. I got skin infection two times. This doesn’t surprise me as many people come into the pool with regular cloths, not the swimming ones, without taking a shower. As an example, on most of Sunday afternoons, some people come into the pool after playing basketball in the centre’s court with basketball cloths. You feel that they are washing themselves in the pool! None of the staff ask them to follow the pool rules.

To Kathryn’s response: The facilities “must” be available for “public” in its working hours. I didn’t pay to use the facilities ”sometimes”. I was not the only unsatisfied customer, FYI. There were more than 20 people packed in a small area of the pool, the too shallow section, waiting for the 2 hour aqua class to be finished. This is not a surprise for me that I don’t see the same faces for a long time. People are not trees, they can find better service somewhere else. You can easily divide the pool into two sections, one for the classes and activities and one for the public use using a rope as a divider. Like what you do for the swimming lessons. This is done in almost all of other similar facilities. Hope this is not difficult to understand. However, I cannot see any willing to keep “all” of the customers happy by following a simple rule. Regarding the hygienic issues, you don’t need me. You just need to check the pools regularly to see the problems.

Finally, my only intention is to make the new proposed customer aware of what is going in this place. The current ones are fully aware and as I have spoken to many of them, they are agreed with me.

Great new gym and pool, 24 hr access now to gym also. Good parking, check it out. Been going for many years still a great gym.

Spa is OK, mainly jets, not many bubbles.

Men's change rooms and showers average.

No false advertising here the amount of pleasure they give you is unmatched.

What do you mean its leisure not pleasure.your lying

It's our local leisure centre and I attend my basketball games there, the upgrade to the swimming and areas look great.
Very functional and inviting.
Forgiving basketball rings on both courts!

Staff helpful. Ladies toilets need an upgrade. No toilet rolls or hand towel wipes. This is a regular occurrence. Aqua Instructor's are great.

Pros & con.

Three indoor pools. The lap pool is 28⁰5, the kids pool is 32⁰ and the warm water pool is a wonderful 33⁰ and is big enough for laps. It's mostly people paddling around though. There's also a strong waterfall in the kids pool which is great for a shoulder massage. They provide a hairdryer in the main bathroom and several change rooms for families.

The Aqua class is SO LOUD! The instructor is belting rock music to a group of white hairs first thing in the morning. I chatted with them afterwards. They love the social element and the class, but they find the volume pretty stressful. They started comparing the earplugs they all use to try to block it out. The volume takes over the entire centre, including the kids pool. Weird for a fitness instructor to not be able to 'read the room'.

$9 for full access to the three pools, saunas and spas.

Free parking and loads of it.

All the walls are glass with eucalyptus trees all around it. It's really beautiful. The sun streams into the warm pool in the morning

We saw chelsea at the reception, she was very patient, took us for a walk around the place and showed us the premises, answered every single question we threw at her. Both my wife and I were really happy with her customer service and we ended up signing up. Thank you again!
Cheers

Great swim centre, fairly new facilities and plenty of space across the different pools for play/swimming lessons

Loved it! Great toddlers a preschool pool. The temperature is perfect, warmer than other pools in the area which is good for winter.

The Steam Room stops working for half an hour or more each time and that’s been going on since they reopened. They have to “reset the engine” and it takes almost an hour to reheat. Complained many times but they don’t seem to care to fix.

Facility, gym and swimming looks great, but it was my first time doing casual shooting at basketball and I won’t lie I was kind of crossed out. Had to kill 2 spiders that crawled on my court. And there were water leaks near the front door. But I had a good time other wise. And I give yous credit cause you’re the only facility nearby that opens up early for casual shooting from 5: 30am. Which I am thankful for since other stadiums open at 9. Will definitely come back, but I do recommend the basketball courts to be cleaned

My daughter was having the swimming lesson on Sunday. After 2 or 3 lessons, they always sent me messages that no teacher was on duty and then they asked us to stop the lesson after 5 lessons been canceled. We suppose have 5 makeup lessons but they said to me my daughter doesn’t have any makeup lesson and I sent the email to them as the receptionist suggested, still no one reply me after 2weeks. Called swimming lesson department, no one pick the phone. Not good experience

All fixed now after Talking with them in the office. I would say the environment is good. Will stay keep lessons here.

The gym here has a really nice vibe and the spa, sauna and steam room are really good for afterwards.

The best place excellent layout I like the way the kids section is in one area then a lap pool & an excellent smaller quiet pool ideal for people like myself recovering from injuries wonderful spas. Friendly atmosphere excellent staff good cafe. Good choice of change rooms. Very clean well run venue. Very relaxing time in both the pool & the spa's surrounded by beautiful trees.

I am a member and I love this place but the sections in the gym is mostly occupied by the trainers who are either training themselves or somebody else. Evening is the worst time to go.

This leisure centre is not bad. Gym, pools, steam rooms, and spa are great. But PEOPLE! WHAT'S GOING ON WITH PEOPLE LATELY? THEY IGNORE THE SIGNS "TAKE A SHOWER BEFORE ENTERING THE SPA AND STEAM ROOM", THEIR SWIMMING SUITS (OR SOMETIMES JUST UNDERWEAR) ARE INAPPROPRIATE (SOME WOMEN WALKING IN BIKINI AND MENS IN SPEEDO) DESPITE THERE ARE CLEAR RULES ABOUT SWIMMING SUITS WHICH PPL IGNORE AND DISREGARD. AS I NOTICED STAFF DON'T CARE AND CANNOT BE BOTHERED. PEOPLE PLEASE TAKE PHUKING SHOWER BEFORE ENTERING WATER FACILITIES, YOU ARE NOT THAT CLEAN AS YOU THINK YOU ARE. LETS RESPECT EACH OTHER SINCE WE LIVE IN CIVILISED COUNTRY so far!

SorryJust full of rude & obnoxious Eltham folk. Don't go if your a Blue-collar worker, looking to relax the bones in a steam room/ Warm water/ or Hot showers️. Unless you like looking UP peoples nostrils.

Completely rebuilt a few years ago, facilities are top-notch. Tiny and a little sad outdoors water play area, and the lack of a 50m pool are the only notable downsides. Kids wanting water slides are also out of luck and are better off heading to nearby Watermarc in Greensborough. For everyone else, this is a beautiful, functional local pool.