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Elephone

Address Bayside Shopping Centre, K007, 28 Beach St, Frankston VIC, Australia
Phone +61 402 147 881
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-21:00
Saturday09:00-17:00
Sunday10:00-17:00
Website elephone.com.au
Categories Phone Repair Service, Cell Phone Accessory Store, Computer Accessories Store, Computer Consultant, Computer Repair Service
Rating 4.6 40 reviews
Nearest branches
Elephone — K102, Eastland Shopping Centre, 171/175 Maroondah Hwy, Ringwood VIC
Elephone — Next to Metro Elizabeth Entrance), Lower Ground, Melbourne Central, Shop 011/360 Elizabeth St, Melbourne VIC
Elephone Watergardens — 399 Melton Hwy, Taylors Lakes VIC
Elephone / Phonetech Repairs at Woodgrove Shopping Centre — Woodgrove Shopping Centre, K015, 533-555 High St, Melton West VIC
Similar companies nearby
Happytel — Bayside Shopping Centre, Shop K043, 28 Beach St, Frankston VIC

Elephone reviews

40
Sort by: date highest rated lowest rated most helpful
Abbey
26 January 2024 15:04

Kara was a fantastic today. She helped me learn about my phone and how to protect it. So friendly. I’ll recommend to friends. Thank you

Carla
12 January 2024 1:46

Alex was very useful! Was very honest about all of my options. Very patient, kind and efficient! Thank you!

Marianne
31 May 2023 9:24

Changed my iphone protective glass here. Fast and friendly service, and great discount programs!

Laura
17 April 2023 1:44

Completely stuffed my phone. I went to get my battery replaced and now my phone will run out of charge quicker than before, stop charging all together or take a full 9 hours to fully charge. Don’t get your battery replaced here. I’ve lost $100

user
15 April 2023 4:25

Great service. Went here to fix water damaged phone which ended up beyond repair but they helped me out from the phone to insurance claim

Robinson
18 February 2023 10:40

Elephone’s service is very nice, the technician here always check the problem of my iPhone XS very comprehensively, and he repaired it very quickly.

Malia
30 December 2022 16:52

My iPhone 11 back-camera was broken, they are very patient to explain how much damage, and the repairing service is amazing!

Sonthor
06 December 2022 1:48

Bought a new phone case and screen protector and the staff was very helpful and friendly throughout the entire process.

paul
23 June 2022 4:47

People beware. This place stuffed up my phone then the woman, Kara, said it was normal that the home button stopped working after repair. I have never seen someone so dishonest as her. She barely able to communicate and tried to manipulate me for something she obviously damaged. Asked to speak to the manager but she said she was the manager which clearly she isn't. Also I don't like the way she talked about other competitors as if they were bad, where this store is the worst. The store upstair is so much better and at least be honest with me. DO NOT COME HERE & DO NOT LET KARA SERVE YOU

Adi
06 June 2022 0:16

Kara was very helpful n she gave me a a very good service, she really knows what she is doing. Well done Miss Kara on your good customer service i gave her money but she refused very good hearted ️

Alena
23 January 2022 7:28

What a trust experience it is! The whole repairing process is completely transparent. They repaired my charging port of iPhone X very well.

Prince
20 January 2022 11:28

Such a great purchase experience. The elephone team is very nice and recommend me a vegan leather case, the quality is great!

Cody
30 December 2021 4:51

I can have a free device inspection here! I don’t even know that lol. I checked and replaced my phone battery here, very efficient.

Santiago
04 November 2021 23:47

Thank you so much for bring my iPhone’s life back! I dropped in water by accidently, I thought it must be completely damaged, but the technician here repaired it well! They also give me a screen protector by half price!

John
22 October 2021 16:22

My friend always broke the phone screen, so I just directly bought the most protective otter case. It’s cool.

Sally
03 October 2021 17:18

Took our ipad down to Elephone Bayside, as the whole screen was shattered, they fixed it within 2 hrs. Reasonable pricing and friendly customer service. Couldn't be happier!

Norma
20 December 2020 4:55

Alex is still my go to guy for any iPhone. He is still super friendly, welcoming, professional and super fast! My friend works in construction and was having issues with his iPhone screen and charging port. We took his phone today to Alex and we were in and out in less than 20 mins. I continue to highly recommend this place:)

Charles
04 December 2020 16:43

So convenient. Fast and affordable. Definitely great customer service and they tried their best to make sure they’re on your time. The prices are very reasonable too. Thank you for your good customer service and fast response. Will come back if needed.

Dixsee
01 December 2020 19:08

Elephone is the only place I go to get my screen protectors. I first found out about this place when a family friend took us and I haven't gone anywhere else since. Alex is very friendly and he will actually professionally install the protector for you! I really appreciate that he takes the time to clean off your phone and will make multiple attempts to make sure there are no bubbles, although more often than not he gets it perfect on the first try. Feels like a brand new phone each time.

Lisa
29 November 2020 19:35

Perfect place for fixing glass on Samsung phones. I got my Samsung s10 glass repair for unbeatable price in 1 hour. Really happy with the repair quality. Highly recommend this cell phone repair shop in Frankston.

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