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Drymaster Carpet Cleaning Services in Melbourne

Address Suite 445/585 Little Collins St, Melbourne VIC, Australia
Phone +61 3 9923 2799
Hours 00:00-24:00
Website carpetcleaning.com.au/melbourne
Categories Carpet Cleaning Service, Leather Cleaning Service, Upholstery Cleaning Service, Water Damage Restoration Service
Rating 4.5 36 reviews
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Drymaster Carpet Cleaning Services in Melbourne reviews

36
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Eleanor
22 January 2022 14:08

I'm a repeat customer of Drymaster carpet cleaning and they never fail to provide good and quality service. I would definitely hire them again. Highly recommended!

Kate
14 January 2022 14:50

Glad I chose Drymaster for the deep cleaning of my carpet. It is like new, it is appreciable. In addition, Amila, who takes care of the cleaning of the carpet, is very professional, courteous, and punctual. Excellent value for money. I recommend this serious company

user
04 January 2022 18:03

Superb job! I will definitely book again in the future. The technician is also very respectful and accommodating. I am very satisfied with the services. I highly recommend Drymaster. Thanks for the quick response and overall job!

user
01 January 2022 8:19

I would wholeheartedly recommend Drymaster Carpet cleaning Services. Customer service and technician who cleaned my carpet, mattress and sofa are very professional. Will definitely use them again!

Georgia
20 December 2021 16:17

Couldn’t ask for a better team, I was amazed how quickly they got the job done and they left the carpets looking spotless! I will definitely be using them again in future.
Just one note: the booking system doesn’t allow time for the technicians to travel between jobs so just keep that in mind:)

Marshall
18 December 2021 5:22

Absolutely hassle-free service. From booking the service to the completion of the job. I would highly recommend Drymaster carpet cleaning with my friends.

Susan
07 August 2021 12:17

Very efficient process throughout, prompt service and we are very happy with the improvement in our carpets and furniture. Highly recommend.

Jan
20 July 2021 14:27

We recently used Drymaster to Steam clean our carpets. I appreciated their follow up with the concerns we had and the professional manner in which they assisted. I would happily recommend Amila and utilise their services in the future.

Priscila
19 July 2021 11:26

Vele was really attentive and got all the stains off the couch. Cleaned the rug perfectly too. Friendly and professional. I would hire his services again.

Lawrie
07 May 2021 7:35

Relatively straightforward booking via web and phone. Quote was reasonable. Cleaner arrived on time, seemed like a very nice guy, explained what he was doing and did a great job. Everything looks much better and we're pretty happy.

Greg
02 May 2021 13:21

Complex jobs - will only guarantee for a short period so if a stain comes back up through the underlay they will not assist and are quite rude to deal with.

Courtney
22 April 2021 9:30

Sharyn was fantastic, great communication and lead us in the right direction for the best results! Could not thank her enough!

Sarah
04 April 2021 15:34

Very nice man, ok job. I didn’t notice any visible change to the carpets although they are in good condition and this was a hygiene clean. I had a stain and he said he couldn’t get it out, but I didn’t actually see him treat it any differently. So that was a little surprising on reflection. Not sure if I’d use again.

David
04 March 2021 4:36

My experience with Drymaster Carpet Cleaning was great, easy to book online, the service was friendly and on time! And the result was great! My sofa looks brand new!

Fred
21 December 2020 5:21

Very disappointed in the service provided and outcome and do not recommend. The carpets did not look any different to what they looked before they were cleaned noting no stains or dirty marks were removed. Contacted the office to advise if they should had looked any different and was told they should had and that they would send a senior technician out in a couple days to review and give them another once over with stronger chemical. On the Friday, the same guy who cleaned them returned (no senior technician) who refused to go over the carpets and would only go over the stain/dirty marks to which there was still no improvement. Re contacted the office whilst workman was in the apartment to soon be advised he would only be doing the certain spot areas and we would have to pay an additional cost to have the whole carpets re done – no thank you! The attitude of the guy on the phone was appalling and all he could say was “we took photos”. Not once did they ask permission to take photos inside our apartment nor did I witness the guy who was in our apartment take any photos and I was with him the entire time. I imagine the so called photos are of other carpets and this is their trick to con people.

As we were not pleased with the service, I made contact to another company who came out to review that same day. They advised that they could remove the stains and refresh the carpets to which they did, all stains removed and carpets look great – very impressed. In saying that, they used the same machine and hot water to which this company didn’t. Also unsure on what chemicals were used if they were the same or different.

In future, I will no longer be basing my choices on the reviews as I did with this service to which left me very disappointed and out of pocket!

Arnh
14 November 2020 6:38

Not able to tell you how happy I am with rug cleaning. I couldn't have asked for more than this.

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