Drymaster Carpet Cleaning Services in Melbourne
Address | Suite 445/585 Little Collins St, Melbourne VIC, Australia |
Phone | +61 3 9923 2799 |
Hours | 00:00-24:00 |
Website | carpetcleaning.com.au/melbourne |
Categories | Carpet Cleaning Service, Leather Cleaning Service, Upholstery Cleaning Service, Water Damage Restoration Service |
Rating | 4.5 36 reviews |
Similar companies nearby RestCleanly — 1/530 Little Collins St, Melbourne VIC ACL Cleaning Services — 499 Nicholson St, Carlton North VIC Flood Response - Flood Damage Restoration — 202 Langridge St, Abbotsford VIC Wizard Carpet, Tile And Grout Cleaning — 367/189 Queen St, Melbourne VIC |
Drymaster Carpet Cleaning Services in Melbourne reviews
36We were very happy with the service and can highly recommend Drymaster Carpet Cleaning. Our guy was very knowledgeable, super friendly and he did a fantastic job!
Not reliable. The first appointment was cancelled due to staff being ill. I was understanding of the situation as I was advised at 8am of this and the booking was rescheduled. 2nd attempt, I was waiting at home no one turned up at the rescheduled time 11am. I had to call the office to check what was going on to then be told at 11.20am that they could only come 2 hours later as technician originally booked for the job was ill. I should have been advised earlier, instead I was waiting for someone who was never going to turn up.
Very happy with the service. Kelvin is very knowledgeable
with the treatment and types of stains on carpet. Highly recommend Kelvin for his prompt and professional service
I cannot recommend this company more for your carpet/upholstery cleaning. Prior to using them I used a terrible company called Melbourne Carpet Cleaning who were the worst, so I was worried having a similar experience But these guys were amazing. They were cheaper and the job was done perfectly. Went the extra mile and the job was done perfectly and I am always going to use them moving forward - thank you again. Highly recommended.
Very responsive and punctual. On-site very engaging and professional. Highly recommended with no dramas during a time (moving!) when you just want things to get done with no stress.
The carpets in the common area of the apartment were stained and dirty. They have been dry cleaned and look great - I would recommend and will use them again.
Anton did a fantastic job, cleaning the carpets and couch thoroughly. He was professional and knew what he was talking about with welcome advice. I would fully recommend him.
Unfortunately we were unhappy with the service. They didn’t vacuum at all when it was clearly stated they would. They didn’t move any very small, light furniture despite these things being clearly stated in their pre-service documentation. They came in unprepared and had none of their equipment when they arrived. They managed to seem lost outside the apartment twice (even after coming in the first time and returning to the van for equipment) and they didn’t do anything around edges of furniture leaving uncleaned strips of carpet near each piece which should have been moved. I contacted the company with a complaint and was told the manager would call back. He never did. Definitely don’t recommend.
Edit: he called back today, after obviously getting an email from head office, and explained at length how we were wrong and it was all our fault. So make up your own mind:)
No complaints. Price as quoted and on time. Great result (dry clean) better than expected
Ray F.
Amila showed up on time and provided excellent professional service. The stains in the bedroom came out and my back hallway was filthy but not anymore! I would highly recommend Drymaster!
We found Amila to be prompt, courteous, informative, hard-working and thorough. The service exceeded our expectations. The carpets looks new. Highly recommended!
Very efficient and professional. They also did the tile floors. Amila mentioned that when it dry's there might be a couple of spots and there was. Came back and re-hit them with no fuss. House looks amazing and the experience was second to none.
I don't leave glowing reviews very easily, but I'm super impressed.
From start to finish, the Drymaster team are fantastic. Very quick responses via email, and very easy to deal with. Pricing is very reasonable and the quality of work was excellent.
Chase let me know 30 minutes out before arrival, then again when he was close. He explained exactly what he was going to do and how he was going to do it, and got stuck right in. He changed his shoes at the door, used corner protectors and mats so he didn't scratch up the walls and floors with his equipment. He took all care with what he was doing.
This is the level of customer service and quality I'd strive for in my own business. I'd highly recommend Chase & the Drymaster team and will absolutely use them again in the future.
Great experience. Fernando was punctual, friendly, knowledgeable and got my couch looking brand new again. Would absolutely recommend. Thank you
Amila and his team did wonders. I feel I could sleep on the carpet, that is how clean and sanitized the whole carpet is. Thank you, guys!
Compared to all the carpet cleaners I've used in the past, Drymaster carpet cleaning is by far the best. My carpets look and smell great. I wish I could give 10 stars
I didn't know my carpets could look this good. Drymaster made them look new! Absolutely the best carpet cleaning company I have ever used. I will personally recommend them to my friends, family, and co-workers.
I have nothing but good things to say about Drymaster carpet cleaning! We have white couch that was filthy from my pups. Amila took his time to clean the couch until there's no stain or dirt showing. The price was reasonable and worth every penny. So happy! Thank you. Will hire again and again.
Drymaster steam cleaned our carpets last week. I was very happy! We had some pet stains that I thought were impossible to clean. Their team assured me that they would do their best to remove it and they did!
Amila came to treat pet urine stains on my carpet. They arrived exactly on time, were professional and courteous, and did an outstanding job. The technician that provided the service clearly took pride in their work.