Dropshipzone
Address | 3 Lennon St, West Melbourne VIC, Australia | ||||||||||
Phone | +61 3 9376 0841 | ||||||||||
Hours |
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Website | www.dropshipzone.com.au | ||||||||||
Categories | Wholesaler, Bar Stool Supplier, E-commerce Service, Fitness Equipment Wholesaler, Furniture Wholesaler | ||||||||||
Rating | 4.9 47 reviews | ||||||||||
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Dropshipzone reviews
47The most reliable dropship service out there for Australia. The only thing I would improve is to integrate with Bigcommerce.
We are about to get started with DropShipZone and our Account Manager Dan P.has been an amazing lad onboarding us and providing support in getting started. Great experience so far. Looking forward to the partnership!
I have been involved in the world of e-commerce since its early days, back when Netscape Navigator was the Internet.
With that experience in mind, I can confidently say that Dropshipzone is the absolute best partner I have ever had in the e-commerce supply chain.
Their systems and processes are top-notch, and I particularly appreciate their seamless integration with Shopify, which has become an indispensable tool for me.
The quality of the products in their inventory never fails to impress my customers, who often express surprise at the value they receive for the price they pay. As a retailer, this is a fantastic advantage.
However, what truly sets Dropshipzone apart for me is their unwavering commitment to customer service.
Starting a new business can be challenging, as most suppliers tend to overlook smaller customers. But from day one, Dropshipzone has treated me as if I were a major client.
They understand that the key to any successful business lies in how you treat your customers, and that mindset permeates throughout their entire organization.
I owe a great deal of my success to the team at Dropshipzone especially Carmen and the customer support team, and I hope this review serves as a small token of my appreciation. Thank you. Milosbackyard Team
Really wonderful to work with. Great selection of many products My account manager Hanice is really a great helpful and very responded for any enquire regarding the order Will work continues with Dropshipzon
Exceptional service provided by Danier Pantoja at the Dropship Zone. Their prompt communication and keen attention to detail have greatly contributed to the success of my dropshipping business.
I would say Dropshipzone is a number One B2B in Australia and I have been using this service for the last few years. Their service from product sales to delivery or return/refund or resolve issues very quietly. I am super happy with their service and support. Any issue at my client end, they have provided solutions within SLA. They have a wide range of products, and they are easy to import, update in just a few clicks. Our Account Manager Novia is highly experienced and manages any issue and advice for sale increase for my store. She handles recent copyright infringement issues very wisely. I appreciate her and her organisation's help.
There are some good offerings with Dropship. However i feel that the adding of SKU's is cumbersome, not able to add on the product is a miss. I also wish that their was integration with Square as it can be time consuming to manually load items into my store. I have noticed that the shipment notification is a bit slow at times but i guess that can happen from time to time. The emails and site has a bit of a old school vibe, i think a few tweaks and upgrades would benefit the overall experience. After sales service is helpful:)
Honestly, its the perfect place if your looking to start a website, customer service is great, enquiries are quick to be rectified. A couple of suggestions, if stock is going to be discontinued when the inventory hits 0, i think there should be a way dropshipzone can unbind it from your sofortig app and pull it from the store at the same time, otherwise it just sits there out of stock. Second is, price updates dont automatically update our store? Ive had numerous times where customers are mid checkout and i go into the sofortig app to check for updates, and put them through, then i get a call from the customer saying the price went up, i think if that could be automated, this app would be amazing. If those suggestions were put forward and made possible, i would happily pay a monthly fee of $20 or $30 a month. Other than that, its very good, keep it up
I have been using DSZ from last 6 months now and they have most amazing range of quality products for our business. And compare to other supplier DSZ customer support and especially our account manager (Carl) support is excellent and on time response. Highly recommend using, has helped grow our business a lot! Thank DSZ
Dropshipzone is fabulous company to work with. They offer an amazing and diverse range of quality products at affordable prices. Customer Support is very responsive and the staff are courteous and helpful, often going the extra mile to make the experience that much better.
Dropshipzone is a great platform that helps our business so much. We can process the orders in a very easy way here. Steven is the nicest guy and supplied us with excellent service all the time. Thanks for everything!
I have found the support from DropshipZone Aust to be top notch. They've always answered my queries profesionally and efficiently. I am more than happy with the service I receive.
I am impressed with the variety of products on offer, their website is easy to navigate, and their willingness to make it easy for their customers is applaudable. Their support is second to none, and replies are efficient and informative. Issues are escalated quickly, and a resolution is found. More than happy to recommend this company.
At the start I had difficulty using the app but with Danier's help and assistance everything became easier. It's great to have Danier all i need to do is email and my response is replied within 15 minutes. Would be great if we could customise the package or have a thank you card placed in the package from the store the customers purchased the product. Great variety of products too:)
100% satisfied with the service. Great customer support and fast respond. Very easy process for being a supplier.
Awesome comapny to deal with, huge range of products, synced fulfilment and products. Highly reccomend!
Dropshipzone have the most amazing range of quality products for my business. They make set up and inventory management so easy. Plus they provide the most execptional customer service. So responsive. I've been blown away. Thank you DSZ!
Amazing service and customer support from Jia - highly recommend to anyone wanting to try drop shipping.
Excellent customer service, great range of products and easy integration options with API and extensions available. Jia is a superstar Account Manager, so responsive to queries and super helpful!
Awesome service
pretty good product ranges
help me to build my business
Thanks Jia