Chemist Warehouse Watergardens Town Centre

Chemist warehouse has the most affordable bath and beauty products. Their weekly specials make it attractive to visit the store for customers.

Absolutely rude, immature and outright disrespectful and what for, just to prove a point lying and saying i ordered my prescription 2 days of each other, implying i am using incorrectly in front of my children.when asked to be told dates or shown in their system nothing was able to be provided so why be so disrespectful and hostile towards your paying customers.i will not be shopping here again and suggest to others to drive anywhere else if you want human respect for breathing.

Unprofessional staff, they put kids to serve people especially on the prescription counter. After getting the script and waiting for more than 25 mins, they discovered that the prescription is out of stock. And they are taking to you with provoking faces.dissatisfaction and hope from Chemist to open another branch near here to avoid getting punishment every time we need prescription.

Richard was quite friendly and courteous. Thanks for suggestions with vitamins. They are always busy but still top notch customer service. Getting prescription is quicker than other branches.

The way the chemist shop is located is very poor, never seen any chemist sharing the area with carwash next to it.anyways should look for a hygiene place with proper parking.

Great products. I enjoy coming here. Staff is generally helpful. Parking is really difficult to find sometimes. Make sure to have your medications on file at this Chemist Warehouse Pharmacy so you can just call up to have them dispense it rather than waiting 15-20 minutes when they are busy.

Apart from the lack of parking spaces available for such a big store I recently called over 20 pharmacies to get a prescription and couldn’t get it, this store told me they’d get some in the next day and were the only ones that could give me a date for the restock and the next day when I called they placed one on hold for me which was very kind.

Was made to wait 40 minutes even though there were no customer, when I complained they threw a monitor at me! Disappointed to say the least, could have at least thrown something lethal like a knife.

6 months pregnant and been feeling very dizzy today, asked for my blood pressure to be taken (as I’m driving 20 mins home)

Was told no, that they were understaffed and sent on my way. Shameful.

When you send a text message to customers, that you're medication is dispensed and ready for pickup!
My expectation is to drop in and collect your medication and go. However the system here is regardless of you're pre order or drop in with a prescription all customers have to queu up at the same counter to collect your medication. The counter staff is very rude and abrupt and absent from post, the two pharmacist tent to ignore the customers and mind their business this indicates that there's no cohesiveness among the staff, there's no proper system to locate you're medication.
The staff keep looking for your medication here there and everywhere lol,
Please keep this dispensed medication at the cashier counter or something else that will work
I don't want to stay at your stores for 36 minutes waiting for poor service!
I wanted to speak to the manager and I was told she has gone off for the day! Surprisingly there's no second in command either
Parking is always full due to the above,
Chemist Warehouse Watergaden TC good place for time wasters!

The most incompetent rude useless business I have been to.
How dare you treat ill and needy customers with such down right rudeness and inappropriate behaviour.
Then to make a follow up call to tell the paying customer (who's time has been wasted and who's already been treated like a piece of.) that they are a rude nasty person to deal with! What kind of employee does that to a customer.
Shame on you Chemist Warehouse, formal complaints have been made and this demeaning treatment of customers will be taken further.
Ph****p really needs a new career.

Awful, just awful. If you have mobility issues it's terrible and really seems illegal to not be able to get down the isles or navigate the shop with a walker. The chemists are terrible with phone/fax and electronic scripts. The place is so crammed genuinely sick people have nowhere to sit.

The old middle eastern skinny looking security guard must of got severely bullied at school he literally follows my family and I around the whole shop and he does it to everyone. Their loss because I feel so uncomfortable browsing and I usually spend big I will not be shopping here agian. I will go to the burnside one at least no one there makes you feel like a criminal.

TERRIBLE customer service. I was browsing the perfume section and one of the workers told me I was testing a "non tester", I told her it was already opened and didn't know it was a non tester. She then she proceeded to accuse me of opening the perfume and testing it and said she "saw me open it", which was not true. I told her again it was not me and she continued to accuse me. This angered me and I left the store. NEVER AGAIN. TERRIBLE TERRIBLE TERRIBLE.

We were served my Mel today and i was so impressed by how knowledgeable and helpfull she was. Thank you so much.

Review of the security guard working there even though there may be a few. I'm not a Karen, I just have asthma. Was denied entry as I wasn't wearing a mask. I understand what is going on in the world, but I have a valid exemption, and the security guard at the front still wouldn't let me in. He said it's because of 'what's going on in chemist warehouse'? Okay, what's going on? I don't know. It was truly upsetting - I don't refuse to wear a mask just because, I legitimately cannot wear masks as it restricts my breathing, and it's already bad being an asthmatic. This is a nation wide brand, not private owned. Please review the law, as this was certainly not allowed. Upsetting.

Just visited your office checked via QR code but unfortunately can't ware mask due to medical exemption and have doctors letter. Due to store policy you must ware mask or leave this shop the Asian man and blond lady who work at the door. So much discrimination, disgraceful you staff members are handling customers. You are chemist for God's sake you should provide everyone assistance especially if there is exemption.

Fantastic service over and above what you would expect, even at the most busy time. (Shailo the Pharmacists)
Apologies if the name is incorrectly spelt. Has the Best Customer service available in any organisation.

Regards George

Thank you so much for the amazing support given by the watergardens chemist warehouse team. Special thanks to Jessica and Chloe for helping me out to have my medication delivered during the isolation period. Truly appreciate your help.

Terrible place, expect to wait 30min+ for your prescriptions, workers don't care about covid safe policies, staff are rude, the short ethnic security guard is a creep. Go to the Terry white in watergardens instead or just go to another chemist. Would give 0 stars if possible. They're not going to change either and don't care about your opinion.