Chemist Warehouse Eve Central SC

1 star is way above their quality of customer service. If you want to waste your time for about an hour for each visit, try them. (bloody sloths…)
I cannot believe how these guys have got the accreditation to run a pharmacy!

I have been a customer of this service for many years and their service is outstanding. I am particularly impressed by the customer service of the pharmacist Pardeep who is very polite and always greets me with a smile. I am confused about how someone could think that the pharmacy could lose customers because of him. I guess life is a mirror.if you smile at it, it smiles back at you. If you frown at it, it frowns back at you.

I've been going here since they opened but I'm over there rude pharmacists that have no idea what customer service or what caring means. Oh and the fact they have supplied wrong meds not once but TWICE not good either. Will try another chemist that's not part of this chain as they are all as bad, clearly head office really don't care.

Refused to help me certify only two IDs with the reason that being too busy lol Ridiculous I reckon. And saying that should wait for around half an hour when expressing I can wait…

Not a bad Chemist Warehouse at all. Bit smaller than a few others but staff are friendly and helpful. Shop is fairly well stocked and organised. Only downside to this store is when it is busy, there isn't much social distancing and well, near impossible to have that distance. All in all, recommended but when it get too busy it gets too cramped.

Rude pharamacist. Refused to certify a stat dec. Rudely said he can't sign as he is too busy. Didn't even ask me to wait. I had to go to another different pharamcy. Always have issues with them. Until the last minute they won't accept any prescribed medicine orders.misleading customer's with the click and collect orders. Basically each and every task is super crazy with this pharamcy. Especially the pharamacists are very rude. Never recommend this store.

I really hate visiting this pharmacy. The staff are really lovely but the wait times are AWFUL no matter what time of day it is, the layout is cramped which doesn’t really allow for social distancing and the fridge and front door are so loud it’s actually triggering. I constantly feel stressed here.

Went in for my prescription which I need to function that they didn’t have in stock then gave me a series of mixed messages and confusing excuses.

The chemist who was there today was not helpful at all. I was there to get a Stat Declaration signed up. But she kept me waiting & was not willing to help.very unprofessional.

Very disappointed in their lack of care and customer service of late, a real worry especially concerning the risk, especially from the senior pharmacist himself.
Noticed the last few times not receiving a reminder for medication to be dispensed. Whilst waiting in line to follow up on the issue the customer behind commented on the same issue for him.
If they can't organise or enter simple data into customer relationship software and then mix up names, what other errors can occur?
My wife and I will not be using this substandard chemist anymore!

There are more professional, options elsewhere.

Just picked up a few bits and pieces and the 2 women that helped me went above and beyond. They were welcoming and friendly and should be praised for there excellent customer service. The girl who served on the register and helped with my original queries name was Nora and there was another lovely lady that assisted her in locating a product out the back and then further assistance with a fragrance.

“Chemist Warehouse will accept product returns and provide you with an exchange, refund or repair where: The product is faulty or is not of acceptable quality, or. The product is unsafe, and. You can present your Chemist Warehouse register receipt, online tax invoice or other adequate proof of purchase”

This is Chemist warehouse return policy when I borough faulty vapour machine, they said call the manufacturer and they don’t have time to deal with refunds, even I asked for exchange they refused to do! It was 1 day old with proof of purchase

Sometimes cheaper isn’t worth it.
Had many issues. Scripts go missing, not dispensed. One rude pharmacist. Lost faxes. Mail can sit there for a week before they open your actual script. And they often won’t dispense without the original which I understand is potentially a law issue not a pharmacy issue.
They did have a fantastic pharmacist there which I would only deal with. I have just discovered he’s left and will be leaving this chemist to go to where he is because he was fantastic. (hence the extra star). In fact I would phone and ask if he was in because he knew my issues I’d had previously with this pharmacy and went above and beyond to help me out. However I have just discovered he has left so now Going out of my way to his new pharmacy.
Not all of the pharmacist there are bad, in fact there are a few good ones, but one particular is not. And unfortunately has left me having anxiety attacks and as a suffer and medicated for anxiety not ideal. If she answers or is the pharmacist that approaches me at the counter I will actually hang up or leave or asked to speak to a different pharmacist.
Very Big concern is the scripts can sit there for ages before anyone actually looks or opens them. Or have gone missing completely
Despite having the app, I have to chase them up to find out if they are available. And the app doesn’t seem to update data regularly so is it unreliable to use as a way of tracking your medication.
Or apparently they can’t find a particular prescription that was faxed off with receipt on my doctors end. Yet the pharmacist cannot find the other fax prescription. I would then go in store and of course they would be able to find it after a lot of Waiting and me getting quite frustrated.
However prices are very competitive. But it’s now come down to my stress levels versus the dollars saved.

Absurd customer service.rude pharmacist.agree with the fact that “THEY ARE BUSY” but being rude to customers specially seniors is neither acceptable nor appreciated.if they focus on work rather than coming up with strange explanation and unreasonable wait justifications, things would be much better. I really don’t give comments or reviews but they have pushed me to write this.absurd and ridiculous

Unprofessional and appalling customer service. After waiting in a long line to see the pharmacist, they told me they had lost my script and then tried to blame me for not tracking the exact date and time it was faxed to them from my Doctor. I walked out in disgust and will never return - I'd rather pay full price at another, more professional Pharmacy.

I do feel sorry for the people who work here, they're greatly understaffed and from observation, they having great difficulty keeping up with the demand, resulting in mismanagement of scripts, and in my case, no medication. Hire more help! Pretty sure with record numbers of unemployment, it shouldn't be hard finding more hands to get the job done right.

Extremely rude male pharmacist on duty this afternoon. Rude, no manners, not willing to help me in any way. Didn’t even look at me while talking, I don’t usually leave reviews but this got me so annoyed. People are getting medication for various reasons, have some kind of manners & respect for your customers!

To start off, If i could rate this place -10 stars i would.

My dad always comes here and i really don't understand why, they take longer than 25 minutes to fill a script when its dead quiet. I personally go to a competitor pharmacy if you would even call it that, ALL other pharmacy's and chemists are so much better, i don't know how they even make money, yes their prices may be cheap but if you want to eat dinner on time then i would avoid this place at all costs.

I cannot explain my frustration when i walk in there and I'm expecting a 5 to 10 minute wait like my normal MORE busy pharmacy but i end up disappointed coming out 30 minutes later.

If you value your time i would go anywhere else.

Best little chemist around. Well organised and friendly team. Prices great and love the little specials on kids stuff you get.

Nice staff, very big space but sometimes service can be a little wait but that is alright. Will be coming back