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CASEMONKEY

Address 2 Janefield Dr, Bundoora VIC, Australia
Phone +61 3 9467 9694
Hours 10:00-18:00
Website www.casemonkey.com.au
Categories Mobile Phone Repair Shop, Computer Repair Service
Rating 4.4 54 reviews
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CASEMONKEY reviews

54
Sort by: date highest rated lowest rated most helpful
Kye
06 September 2021 5:15

Had some glass in a charging port, they cleaned it out in about 5 minutes, were super polite, fast and effective. Definitely making them my go to for phone repairs.

R Hasan
31 July 2021 10:43

Very good customer service, friendly and helpful staff. They don't try up-selling their products, genuinely customer-facing shop. Highly recommend them.

Matt
30 July 2021 8:45

I came in with a charging problem that turned out to be a twenty second fix. Very friendly staff, no fee for their service.

Sol
28 June 2021 22:24

Has to be the best and most efficient service I have ever encountered. The staff are very helpful, quick service, very reasonable prices. Keep up the good work casemonky!

Con
11 June 2021 14:59

Had a headphone jack snap off in my iPad slot. They pulled out a tool and voila! Done. No charge. Also bought a phone case off them a couple months ago. Good service, they don’t try and oversell anything to you.

user
26 April 2021 11:40

Such helpful staff and cheap prices! Always so honestly and believe in quality customer service. Been coming for years and will keep coming back

Rania
27 September 2020 16:19

Been using these guys for years, and honestly cannot recommend them enough!
cannot stress how helpful they’ve been anytime I’ve had an issue. Small or big, they always have a solution.
Staff are super honest and always suggest the best option for you - price wise too!
Fast repairs which is extremely convenient for my schedules, most of my repairs i have been able to drop off and pick up within the hour.
If you’re looking for fantastic service, honesty, and fantastic prices, make sure to check these guys out
A friendly face and a good chat always complimentary with your repair:)

Imran
19 August 2020 17:29

Very good and helpful people. Cheap screen protectors and cases. Strongly recommend.always help us put when we go for the past 5 years.

Giovanni
30 July 2020 6:59

Excellent and amazing service. Would highly recommend to everyone and I will be using Jacob and the team there again. Nothing more satisfying than a honest transaction and my experience with them was great. Job well done.

gary
30 June 2020 15:07

Like the majority of reviewers, I found Casemonkey service to be excellent. Went in for a screen replacement, they were polite, efficient and good value. I will definitely use them in the future for any phone needs. Thanks guys.

Rachel
25 June 2020 6:54

Super friendly and helpful staff, great variety of good quality phone cases and accessories, reliable place to get my phone fixed

Bassell
17 May 2020 4:29

Good prices, excellent customer service, fixed my phone no stress, good looking phone cases, highly recommend CaseMonkey

Yukad
21 April 2020 15:54

Helped fix a small problem with my iPhone charger port, didn't charge me because it took 2 seconds to fix, very friendly, highly recommend

Ashleigh
16 October 2019 1:38

Great and honest working employees who will be honest with you and direct. They won't try and charge you if they can fix it without them.

Jenny
02 October 2019 10:19

Was told by another store that my phone couldn’t be fixed and would cost $250 to save the data. Within 30 minutes the boys at Casemoneky had the phone fixed and data saved! Oh and for under $100 Thankyou again.

Verity
18 September 2019 23:49

Went in for screen protector for my new Samsung, they made sure it was put on properly even used a 2nd one when 1st one didn't go on properly (no charge). Very friendly and helpful and reasonable prices.

Christian
03 September 2019 9:48

Have used these guys more than once to repair phone screens and camera. Would not go anywhere else. Most affordable and had my phone back to me in half an hour both times. Thanks again

Tash
12 July 2019 3:57

My phone died and i was told by different repairers they couldn't determine the cause. Took it to Casemonkey, they checked without charge, managed to get the phone going and retrieved all my info and data I had on it. Great service and very friendly. Reasonably priced, too. Thanks guys!

Lola
11 July 2019 18:53

Lovely and quick service! One of the best quality and cheapest repairs in melbourne. It took 25 minutes to fix my very very broken 6s. Highly recommend and (definitely) will be back if my phone breaks again (which it will because, iphone).

Yacoub
10 June 2019 21:58

I received great customer service when I came in to get my phone repaired and was very satisfied with how little time it took. Definitely will come here again.

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