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CASEMONKEY

Address 2 Janefield Dr, Bundoora VIC, Australia
Phone +61 3 9467 9694
Hours 10:00-18:00
Website www.casemonkey.com.au
Categories Mobile Phone Repair Shop, Computer Repair Service
Rating 4.4 54 reviews
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CASEMONKEY reviews

54
Sort by: date highest rated lowest rated most helpful
Dani
25 November 2023 22:07

These guys are awesome. My toddler decided to stick a cotton tip where my samsung pen goes. Tried everything and couldn't get it out. Thanks to the guys at case monkey, my phone is still alive. Any future issues i have with my phone, i definitely will be coming here.

Combara
13 November 2023 3:16

Awesome service and competitive pricing. I couldn’t fault the service received after my phone had fallen from my car doing 100ks it was looking worse for wear. After getting a new protective cover, case and even a little wrist strap thrown in ha ha hopefully no more mishaps when trying to get the perfect shot on my camera.
Thanks your service and attitude, it is to be applauded.
Went

Trent
07 August 2023 7:00

Outstanding service.

I'm always sceptical, as there is so many dodgy retailers out there. Will was very knowledgeable, very easy to talk to, gave me a quote over the phone in seconds and the price was great too. The big plus was the knowledge he was using genuine Samsung parts. I was lucky enough that my part arrived overnight and was called 24 hrs after dropping it off to be told my phone was ready to pick up. How can you beat that? You just can't! As long as Will is there, he has a customer for life. Thanks so much.

Sara
28 June 2023 19:22

My favourite phone shop!
Amazing customer service! And always go above and beyond to help in any way they can.
It's the only place I trust taking my phone

lenin
02 May 2023 18:32

Recently smashed my screen on my Samsung S21 ultra, the guy's & CASEMONKEY where fantastic & offered a competitive price with a screen protector thrown in! All repairs done within an hour & i can not fault the repairs or the fantastic customer service! Don't bother shopping around, these guy's are the best! Thanks again!

Conor
16 April 2023 21:26

Amazing staff, amazing service, super competitive price, can't recommend enough, not going to go anywhere else for electronic repairs

Info
16 December 2022 9:51

5 star for these guys, everytime i bring in my phone and a tempered glass they always place it on for me free off charge honestly cant go wrong with them!

mohnad
22 September 2022 21:13

I went to them in regards of fixing my charger and I received an amazing customer service and they have well known knowledge of phones highly recommended them

Drew
05 August 2022 14:08

2nd time they've replaced my tempered glass screen protector.very professional & extra care taken to ensure not one speck of dust was trapped underneath. Would definitely recommend them.

J Green
04 August 2022 8:12

Two guys there were really helpful and kind, went out if their way to give me advice when they couldn't help.

Joey
14 July 2022 9:27

I had blutack stuck in my iPhone charging port witch caused my phone to stop charging so I went in and Will immediately stopped what he was doing and assisted me
he done an awesome job was really quick and efficient thank you very much

Lucoid
01 July 2022 1:07

Fast and friendly service here. I dropped my pixel in mud and it went straight up the charging port, I tried clearing it with a toothpick but it still wouldn't charge. A 2 minute visit to casemonkey had my phone and worries cleared. If you're in the area and need a phone repaired I really recommend these guys.

yea
05 May 2022 6:42

My phone wasn't charging properly and they were able to fix it in a couple minutes free of charge! Absolute legends

Bianca
29 April 2022 0:54

So so so helpful and honest. Very trustworthy store in brand junction Bundoora. Highly recommend!

Beaini
08 April 2022 5:54

My phone chargers wouldn’t charge properly and they took it and cleaned it out for free! Great blokes as well

Gianni
31 March 2022 0:03

Went there today as my iPhone would not charge and guys had a look saw the issue was debri stuck and fixed the phone immediately and did not even ask for anything. Thoroughly recommend them and great to see honest and great service Will be back again.

Jason
28 January 2022 10:40

Defintley my new go to place for phone repairs
Had an ongoing issue with Samsung not charging and today stopped charging completely
Took it here based on previous reviews and after 3 minutes an issue of 6+ months was fixed completely through a thorough and quick clean
Highly recommended

Sitruc
19 December 2021 23:35

What a top bloke, I just got a new phone from Optus, and went to take my old SIM card out and the tray broke.so I took it to Casemonkey Uni Hill, I was expecting to pay a few bucks but he took it out in a second and said "Have a good day". Honesty yeah. He could of kept it and said it has to be taken a part.

Vanelli
07 December 2021 22:44

Really professional and friendly. Went to find out how much to look at my charging point on my iPhone he cleared it from dust build up and tested and sent me on my way with a smile. Highly recommend these guys for any phones needs

Raaj
13 October 2021 15:51

DONT BUY from this website especially paying upfront money they will not turn up or return your call. Hell i havent even gotten a confirmation email.
Its a scam!

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