Cardinia Life

Staff have been so nice to me. Thank you all for making me feel comfortable. Merry Christmas everyone.

The Therapeutic pool is not at correct temperature of 32 degrees and staff are unable to do what is required.

Group fitness time table is terrible. Not worth joining. I can do virtual classes at home for free, why would I pay for it. The selection of evening classes is pathetic for a council leisure centre. Get something happening here please! Wasted facilities

Can be extremely busy. It's hard to find even space to sit down while my son is having a class.

Very disappointed when purchasing at the cafe. Purchasing banana bread and they were nice large pieces then was given an end piece that was half the size and still had to pay full price. I asked if I could swap it and they said no. What a rip off! At least make all the slices the same size then! Not happy.

Horrible experience. My son went for swimming for two years. Time and money wasted. Did not learn much. Now looking for another class

My kids and I love swimming, however it's hard to enjoy the pool with black mould growing on the sides of the baby pool.
I'm sorry but please get it fixed and maintain the pools.
I'd love to see some more kids water play added into the baby pool.
The staff are lovely and I feel safe with the lifeguards constant surveillance.
I'll change my rating when I next visit and see intentional cleaning results.

What you see is what you get. Simple and effective. Simple and clean layout of the building, little Cafe and very helpful staff.
Perfect to bring the kids after school and in the holidays in summer for those quick no fuss cool off swims before dinner.
The only thing that isn't as it appears is the sweet chilli chicken wrap.not as sweet as it looks slight spice hit hidden there.

Friendly staff and a neat little centre. Definitely would like to see it expand as I don't believe it is big enough for the large community it is in.

I give this place a 5 star rating.
My daughter started her swim lessons and her swim teachers so far have been so skilled and she is so happy about swimming now.
I would personally thank swim teacher Pedram who has a high level of patience and he has helped my daughter go to the next level by giving feedback on areas of improvement at the end of each lesson.

Happy customer service greetings.
Lots of friendly lifesavers.
Sometimes a long wait for just a swim at service desk in peak times.
Water a bit cold once start but once lapping I don't worry about it.
Showers grout a bit old I don't think they can be cleaned anymore maybe a renovation needed in the highly used showers.

I have started taking lessons (adults) couple of months ago to improve my breathing & stroke techniques.

Instructors were Maddy & Nathan have unique skills and own styles of training which immensely supported my requirement.

Nice place to take swimming lessons

Very rude customer service, they will keep overcharging on auto debit unless you ask about it and make some noise.

Worst experience encountered. Was asked by a white lady when I would get out of the pool. This incident happened on Australia day and I registered a complaint before leaving. I've spoken to several people in the counter as a follow-up and each time I hear that some will get in touch with me either by mail or phone. It's been two months and I'm still waiting for a reply. It looks like the management is least bothered about the bad experience the patrons encounter especially when racism is involved.

Rude customer service and if you want your kids to learn swim go and find something else otherwise you stuck their for years and you kids learn nothing

Good facility and staff are friendly however it would be great if they had a better system to manage when staff are late to opening up at 5: 30am. Waking up early and travelling all the way here for 5: 30am and find the gym not open is extremely infuriating. This has happen twice in my time coming to this leisure centre and I can only imagine how many times it’s happened to regulars who are here everyday. Both times I have waited at least 45 minutes to an hour in hopes that someone will come, allowing for human error in running late but still no one showed up. Getting a workout in before work is part of a lot of peoples mental health care process so I hope in the future they will make changes.

This is extremely unprofessional and I hope the management team will make a change and make sure this doesn’t happen again.

Staff are amazing and the price is really cheap for a swim! Bit small and can easily get overcrowded with people but worth it!

A great facility BUT it would be really good if they answered their phone occasionally. I've been trying to call for 4 days and the phone just rings off. Crickets. And mine is a business call. Sharpen up guys.

Great place for swimming, gym including cycling also has well equipped basketball courts. Separate kids swimming and water play area as well. Lockers available for hire.

This place is absolutely great for everyone since it has gym, basketball court and swimming pool. Staff members are so helpful and friendly, though following the Covid protocols seriously. Reasonable pricing and consistent service are the keys of their success.