Busy Beaver Melbourne Airport Parking

Very friendly. Great service. Makes getting to airport and back so much easier. Keep up the great work

Clean buses, friendly drivers & staff, only a 10-minute bus ride to the airport at the busiest of times & they were there to pick me up at midnight.

First time user. Would definitely use again. All staff really polite and professional. Super efficient service.

These guys were super helpful and felt organised when it came to leaving our car there for a ten-day holiday. Dropoff was handled as efficiently as pickup with barely a delay from ringing to their transport bus arriving. Also very helpful with bags, even the heavy ones.

We always use busy beaver and the service is friendly and the drivers are good. Would recommend them to all my friends

I recommend Busy Beaver airport car parking to anyone thinking of storing their car while away on holidays
They are extremely efficient and great people to go with
My car was ready when l was picked up, all l had to do was pick up the keys, load the car, and drive away
They have the best prices, and l always use them. Well done, Busy Beaver

I have been a fairly regular user of Busy Beaver and generally have been impressed.

Today, however the processes and systems did not meet their own standards. We arrived at the airport this morning, collected our luggage and called. We were advised to proceed to pickup and ‘a bus would pick us up shortly’.

In less than 2 minutes we were at the pick up siding and could see a Busy Beaver Bus. It departed when we were 40 metres short. The bus only had two or three passengers and my wife’s efforts to get the female driver’s attention seemed to be studiously ignored.

There was obviously no bus near, or on the way, as we then waited for 26 minutes in a cold southerly before being picked up.

Clearly the coordinator/s knew there was a partially full bus about to leave the airport, and knew that no bus was en route to pick us up and the statement, ‘a bus will pick you up shortly’, was not quite the truth.

When I did get to the Busy Beaver Office and sought an explanation, I got silence.

Mistakes can and do get made, but when they do, an organisation needs to admit to them and protect the brand.

This is good example of what not to do when things go wrong.

So very glad I found BB after our last regular carpark shutdown during COVID. I also ha another really bad experience with another carpark so I felt a little traumatised to try another. I then found Busy beaver.
From the moment I made the super easy booking online, to having to call them on the day of our departure to say I was running late. Apparently I had booked my car in the day prior! I nearly died! But they had a spot still for me which I was so grateful for as I didnt know what else to do otherwise.
The gorgeous receptionist was just SO lovely. Even at 6am! Very welcoming, walked through our easy process and sent us off on our wedding destination without a hitch!
Coming back was super easy! I rang to let them know I was ready and there was already a car waiting!
Honestly, do yourself a favour and leave your car here.customer service exceptional but so are their prices! Cant wait for our next trip:)

We booked Busy Beaver during July and decided to also book the deluxe carwash. The process to book and park was very easy. We picked up our car two weeks later on July 24th, 2023 and did a quick inspection of the wash. The car was not cleaned properly and when we brought this to the attention of staff we were told that the external company used for this service was a problem and they shouldn't be using them. Upon further investigation, the front of the vehicle had some cracks and pitts which looks like corrosion of the paint which was not present at drop off. We spoke to another gentleman who then told us that there had been other complaints of damage in recent months also. Both the employee and myself took photos of the vehicle and the damage and agreed to lodge a complaint the next day. We lodged the complaint and have heard back from the company to say they viewed the footage and took no liability for what has happened. They stated they had consulted their panel beater and the corrosion was most likely from bird feces. We asked if we could know the names of another gentleman we spoke to that night as we only knew one name. The company has refused to tell us who else served us and the name we gave them is no longer an employee as of August 15th. Please do not book the service at this company and save your car and your money.

We have been using Busy Beaver for about 7 years. Just so convenient. Easy to locate driving down from Bendigo
Checking in vehicle, jump into mini bus and at airport before you know it. Bonus super rates, friendly, efficient staff. Just amazing thank you.

Used Busy beaver parking recently and would highly recommend. We had to extend our parking out a week due to a cancelled flight and the process was so simple. Jesse was our driver and not only did he assist us with our 9 suitcases, he also gave us a hand while we tried to fit them all into our car. They even provided car seats for our kids. Thank you for the great service Busy Beaver!

Super friendly and professional staff, awesome to chat to and such an affordable and great service! Would give them 100 stars if I could!

As always it is the Staff at Busy Beaver who make this business so appealing, and one I use time and again.
Today as I exited my car, a lovely gentleman, whose name I unfortunately did not get, immediately took my luggage to the bus whilst I checked in. The young woman behind the counter was ever so friendly and efficient. Ciro, the bus driver, is having his first day back today in many months…and again, the friendliness and service is most excellent. Well done Busy Beaver folk, you are all such a pleasure to deal with…. Heartfelt thanks.

Flew in late past 10 pm and was picked up promptly. I got to my car and was told that I had a flat tyre. A lovely staff member by the name of Reese (I think) inflated the tyre and in the end helped to change the tyre. Reese went above and beyond so I wouldn't have to wait for Roadside Assistance. That's unforgettable service! Thank you, Reese! Will park here in future.

Busy Beaver is a fantastic company. There are few companies I use regularly who provide such a consistently friendly, professional and warm service. Pickup/Drop off timings are smooth, efficient and every employee operates with a huge smile which is a great bonus! I wouldn’t go anywhere else.

Always good, always prompt and efficient and I have no issues with the cost.
Great service, great price, highly recommend and so easy

Just returned from a work trip to Perth (10 Days), The Busy Beaver team were friendly and happy to help from initial drop off too pick up from the airport with my vehicle in the pickup bay ready to go. Would recommend.

As usual Busy Beaver were reliable and quick. We always know we will get great service from them. Today Steve S.picked us up from the airport and had us back in our car in no time. He was friendly and we chatted on the trip back to BB. Thanks again team! Jenni & Geoff from Bendigo

Really good service, the shuttle driver on the way to the airport Malcolm, was very friendly and great to talk to.

Been parking here for years. Great service. Friendly team! A bit of a hiccup on our return trip this time round - a bit of a wait - but still very happy with their service. Thank you!