Burberry

Lazy staffs, staffs were on the phones and spoke in chinese. Decided to purchase online instead.

Burberry Collins St locates in the heart of
Melbourne City
Very smoothy and helpful service
You can easily find the new arrival collections
The most part I bought in Burberry are bags & wallets.
Established in 1856 by Thomas Burberry, originally focusing on the development of outdoor attire, the fashion house has moved into the high fashion market, developing a first of its kind fabric called Gabardine, which is completely breathable and waterproof, and exclusively made for the brand. Their pattern-based scarves, trench coats, and other fashion accessories are unique. The first shop opened in the Haymarket, London, in 1891. Burberry was an independent family-controlled company until 1955, when it was reincorporated. In 2005, it completed its demerger from GUS plc, the company's former majority shareholder.

This brand is a joke. My 6 month old wallet’s stitching fell apart and I was told that it was my own fault (after assessing it for 4 weeks.) for simply using the overpriced piece of leather.
Quality: 0/10
Customer respect: 0/10
Helpfulness: 0/10

This UK brand should be part of the brexit deal to not be allowed out of UK.

Overall: 0/10, disgusting, will not purchase again.

The sales anna didn't seem to wake up. Unfriendly and not helpful. Everything need to be done by myself except payment. If Anna doesn‘t want to serve customer. Just go home and have a good rest.terrible experience！Do not shopping at collins st burberry.

Excellent service by Rob! He was really patient and went above and beyond to offer the best service service to customers.

It is a very disappointing service，because its lazy staff，they let customers wait for a long time when no other customers there. They kept customers waiting for no reason with terrible serving attitude.

Went in to the store and was served by Liam. He provided excellent service and was extremely professional

Friendly staffs and good service. They are also very attentive and helpful to choose new collections that suit you best!

Staff are friendly and accomodating. Happy to show you what they have. Will go to stock room without hesitation. I went home happy with my purchase and the SA was really helpful even if it took me a while to choose. Happy customer.

Extremely helpful staff with professional service provided. Pleasant shopping environment and well designed products. Love Burberry.

One of the most professional customer service I have ever received. The staff are going above and beyond to ensure you have the best and most comfortable shopping experience while you are in the store. Well done!