Bonbons

I was there at BONBONS Airport West with my friend on Friday night just before closing time. They had 5 items for $12. So we went in to select our goods and pay. Whilst there, we noticed there was a lot of food still left in the display. So I asked one of the girl working there, what they did with the food they dont sell. To my shock she told me they bin it. My friend asked her is we could take the lot and give it to a womens shelter or a charity the next day. With the limited amount of English these young girl spoke, they didn't understand what my friend was saying. We ask if the Manager was about and was told she was overseas at the moment. Funny how they understood that question. We asked how much it would be to buy the whole lot and was told it was 5 pieces for $12, even tho they were going to put all this fresh edible food in the bin. I was so disgusted with this response, we pleaded with them both to let us take this to a charity or homeless or shelter and they just said they couldn't as there boss would not be happy and they would lose their jobs. We even asked them which bins they would be putting these into and they just acted dumb and didn't response. So we waited outside to see where they would take this perfectly good food. Then we saw one of the young girl running through the shopping center like her life was in danger and she went into an area that was staff only. So we walked around the back outside of the building to see if we could see where this good edible was going to be dumped but the bins were all locked. These 2 young ladies are just doing there jobs but they could have met us around the back and given us the bags of food and we would have donated it all to respective organisations. I just find that in this day and age now that this is not acceptable and business should be doing more to save our waste from going to landfill and they should start buy ways of helping the community. This was perfectly good food that many many people struggling would have really appreciated. My friend and I will never shop there again for just this reason and we will be telling all that this is BONBONS policy to throw good food in the bins. Shame on you BONBONS.

We've been coming here since moving to Melbourne several months ago and all of our family members love eating the pastries here, which are always fresh. The staff are friendly and helpful as well.

The filled donut and the almond custard croissant is my favorite. Beautiful service and the staffs always nice and welcome. Coffee also awesome ~~ don't know why there's so many terrible reviews before.really like this place!

I often come to this café. I'm surprised about the complaints because my experience has always been fantastic. This place is worth coming to: nice pastry, great pies (my favourites) and the place to rest with a cup of coffee.

We love this place. Always fresh with friendly efficient staff. Anytime we go to Airport West we have coffee and cake there.