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Apollo Bay Eco YHA

Address 5 Pascoe St, Apollo Bay VIC, Australia
Phone +61 3 5237 7899
Website www.yha.com.au/hostels/vic/great-ocean-road/apollo-bay
Categories Hostel, Group Accommodation, Hotel, Youth Hostel
Rating 4.4 32 reviews
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Apollo Bay Eco YHA reviews

32
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Paulina
19 November 2023 21:19

The hostel and the rooms very super clean, very helpful and kind staff + a great location and nice facilities. We really liked the interior of the hostel as well!

Daniel
06 November 2023 6:31

Great hostel overall. Fabulous kitchen facilities and a fun games room. Really nice location, a quick walk from the coast and all the pubs and eateries. The room was overall fine, had nice big storage lockers but there were some issues.
1. Virtually no power outlets available in the room
2. The bunk beds beds were really creaky
3. The padlock hole in the locker was too big and anyone could pull my lock straight through to gain access.

Frankie
06 June 2023 4:42

I recently stayed at YHA Apollo Bay Eco as part of a tourism course excursion trip. I was pleasantly surprised by the nice and neat condition. It completely took away my typical perception of hostels being dirty, smelly and not safe. Although it was just a one-night stay, we had a comfortable stay. The property also has great amenities such as charging stations, communal kitchen and games room. I would definitely recommend this hostel to anyone visiting Apollo Bay.

Suzanne
22 April 2023 15:32

Extremely basic bedroom but lovely shared areas including cosy Netflix room, games room and 2 really nice kitchens. The only negative for me was the extremely limited reception hours and check in window

Vicky
20 April 2023 10:33

Hands down the best hostel I’ve ever stayed in. Nice, clean, has everything you could need and is eco friendly. There was a koala on the back garden?

David
11 April 2023 16:34

Stayed here for 2 nights for GOGG, which is up in Forrest.
Beds and facilities are really nice.

As I was arriving late on Saturday, I was told that the door code would be emailed to me, but nothing came, so upon arriving at the hotel, I couldn't enter until another guest came home.

Despite 10pm being quiet time in the dorms, there was a group of Uni students in the room above who continued to make noise until 1am. Needing to be up at 5 am for my event, this was not congusive to a good night's sleep. As there was no intervention, I needed to upstairs myself and ask them to keep it down. Very dissapointing.
In summary, the sound insulation from above is not as good as from your neighbours room.

Showers on the upper level have lower water pressure than the ground floor, so the difference between hot and cold is more distinct.

With an impromptu phone call, the male host was happy to open the kitchen early, so I could eat at 5.30 am. And he said he would speak to the group of students. Checking back later, he said they were young uni students and had checked out, so it shouldn't be a problem for Sunday night

Sunday night, I was glad to have a warm shower and comfortable bed to sleep in.

Upon checking out on Sunday, I was surprised that the lady on reception had a non plussed attitude to my comment about the door code. Without checking the facts, she stated, "we have records, and it would have been sent" and "you enjoyed your stay" without asking me about it or any concerns. Then, as I was leaving, she sought gratification of a goodbye, repeating it several times as if to elicit a response that she was right, rather than identifying that I may like to convey concerns from my stay. Weird.

What has come before shapes our feelings towards this moment, be considerate, and ask, "How was your stay? ", "thank you for letting us know, we take a look at that"

And sure, in the travel industry, customers come and go, but taking on board feedback assists in making the experience better for the next, is a resource to be coveted.

If you are doing GOGG, I would recommend staying closer to Forrest, as the road in between in quite windy and requires significant concentration.

Comfortable place to stay with great kitchen facilities. Some members of management need to work on their customer service skills.

Andres
20 February 2023 22:40

Great place for an to stay in Apollo Bay
Clean rooms
Great kitchen and the vibe of the place was awesome

Joe
20 February 2023 21:48

After 2 months in Australia this was the nicest hostel we’ve stayed in!

Clean bathrooms and a super clean kitchen with every utensil you could ever want (even had wine glasses, egg cups, chopsticks, etc). Nice lounge area, Fantastic location and decent wifi!

100% would recommend.

Sean
11 February 2023 7:04

Typical Youth Hostel experience. But first of all it was very clean, also in the shared bathrooms. My private room was fine. Stayed here for one night.

Walls are a little thin, so you hear other doors slam (and people can't do anything against it, since that's how the lock works while pulling it to close.).

I didn't cook there, so can't say anything about the kitchens.
Wifi was working well and reception was kind. Parking is directly at the backyard.

Walking distance to all shops, restaurants and the beach.

Eloise
06 February 2023 23:06

Becca and Dylan were fantastic hosts. Great location, really clean facilities and lots of space to cook. Will be coming back! Highly recommend!

Michaela
22 January 2023 11:05

Very friendly staff, neat rooms and renovated bathrooms and social areas. It was a very pleasant and relaxing stay for us. You just have to keep on mind that there's no private bathroom in case you are looking for more privacy as this is still hostel

We would definitely come back!

CLARE
02 October 2022 20:48

I stayed in a private room and was very impressed with the whole facility. Amazing service throughout

Marcia
22 July 2022 1:24

The hostel itself was one of the cleanest I’ve stayed in, very comfortable communal areas, beds were comfortable and rooms spacious enough, it felt like a home away from home. The staff were also super friendly upon check in. Have recommended this hostel to many people since my stay.

Debbgrace
21 June 2022 6:51

Would definitely recommend for anyone on a budget. Great facilities, newly renovated toilets and very clean rooms. We were here in winter and the staff were great with making sure everything was warm and toasty for us. Very convenient location too, walking distance to the main stretch of stores. Only thing is the hot water takes awhile as the place uses solar panels for heating, but there were signs in the bathroom to let us know so we weren’t completely taken by surprise.

Qsynix
19 February 2022 7:21

The owner of this motel is very nice and the rooms are quite good in fact but some things could be improved. One major red flag for me was the fact that the tv room is a very far way away from the wifi router meaning that Netflix, Stan ect would not work.also the taps are a bit scuffed, other that that it was a nice place to stay. 7/10

k rae
09 July 2021 9:30

One of the best hotels I've stayed in. Two social rooms, one standard with couches/tv, the other a living room with couches/coffee tables/fireplace/view and access to the large kitchen/dining area and outdoor dining area. Rooms are cosy but clean and comfortable with access to garden. Laundry service and toilets are a bit limited in number, but I had no problems during my stay.
For Great Ocean Road drivers, a fantastic location, with bars/supermarkets/petrol station, and a beach not 10mins walk away.

beachie
12 May 2021 8:33

It's been 20 years since I last slept in a dorm and this was a wonderful experience. The rooms are clean, the hostel is superbly located and the facilities are excellent. Lovely welcoming staff too

Laura
13 April 2021 14:56

Wonderful location. Beautiful facilities. Upstairs bathrooms are nice. Was so happy with our stay here

Jacqueline
22 March 2021 6:12

Clean, basic accommodation. Conveniently located behind the main street. Great facilities; 2 kitchens and multiple sitting areas. The beds were hard the the frames were very noisy, which wasn't ideal for good sleep.

Adi
26 April 2020 1:21

The toilets were under renovation, and there was only one toilet booth for anyone staying at the hostel. It's just impossible to stay there like that. In addition, at 8: 45 am, we received a wake-up call from the unbearable drilling and renovation work they had done on the toilet. Why do we have to wake up so early when check out time at 10am? When we went to the reception manager to complain about the noise he laughed at us and said that at this time we should be awake already. Just disrespect and poor customer attitude. We would not recommend getting to a place where the team treats customers in such a way.

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