Andrew's Airport Parking - Melbourne

Great customer service at Andrew’s parking. Brenton was particularly helpful getting my luggage sorted from car to bus. Very safe driver who ensured I knew where the pickup point was for my return trip. I have used Andrew’s on a number of occasions and will continue to do so.

Left my car over Easter, came back to find my door had been smashed in. They still charged me to park my car, they sent it away to be repaired and told me it had a lifetime guarantee. Took the car back next time l went on holidays 6 months later and l told them that there were a few issues to be fixed on the door. I needed to prove it was from their accident and it wasn’t fixed. All nice when they wrecked my door, that all changed when l asked for a few minor fixes. Will never use again. Leave your car there at your own peril

Have always used them, but after the last visit, will never use them again!
Left our Toureg there for 2 weeks and came back to find a nice big dint in the side.
They claim they didn't do it and won't accept responsibility.
Not only are we sure it didn't have a dint before we took it, our car detailer, who detailed the car the day before leaving it with Andrews, can testify that the dint wasn't there.
So angry. We get that accidents happen, but at least own up to it!
Additionally, staff have been very rude to deal with.

I’ve used Andrews parking over a dozen times, but never again
I waited over 30 min to be picked up, as each bus came I was told my name was not on the list we are full! After finally telling a driver my problem I was put on the bus (the 4th one)
I then pointed out to the female at the desk what had happened
And was told “ oh well we got you here didn’t we? ”
No apology, just a big joke
Will never use them again!

Always a great place to leave your car. Shuttle buses fairly regular and clean. Great staff and no issues when you return on your flight getting picked up and back to your car.

Another very positive experience with Andrew's. My daughter and I had a huge amount of luggage and nothing was a problem. Dave was our driver and gave excellent service making for a great start to our holiday. Thank you!

We always use Andrews. When you do the sums it just does not add up to use public transport. More expensive and much less comfortable.

Just dropped my car off at Andrew’s. Easy check-in, shuttle bus waiting, very friendly driver and great vibes in the van.

Arrived at the airport and realised I left my bag in my car. They had the key, and gave it to the next driver to come to the terminal and brought it for me.

No fuss, all smiles (embarrassed one from me) and just everything you could ask for from them.

Thanks so much Andrew’s and team. See you in a couple of weeks.

The car was immediately moved to the indoor, but I don't know for how long? Heavy dusty and birdshit, the car were left outdoor for most of the days, #scan, ***but the drivers are nice,

I bought a $25 “VIP” membership with promise of 15% off. When you go to book it is not 15% off at all. The charge is $133. When you go to book $120, should be $113.05. I want a refund and I have emailed multiple times, been told they will pass to manager and I am still waiting!

Andrews airport parking was good overall. Drop off was quick and easy. We did have to wait about 20 minutes for the pick-up to collect us.
The driver was very lovely and accommodating. However, we were travelling with a child and the car seat was so poorly installed it wasn't funny. It could he lifted 20cm off the seat easily and was only attached on one side. We managed to fix it ourselves quickly before taking off but we're disappointed as if we didn't fix it there would have been potential for serious injury to our child should we have had an accident.

Our driver was lovely and the staff were good overall but Andrews definitely needs to provide the drivers with proper training on how to install carseats. Forward and rear facing.

Fred was a very great driver! Would definitely recommend going with Andrew airport parking and getting Fred as your driver

3: 15pm Friday the 16th of December I had one of the van drivers push me off the road to get into the right lane. This driver needs to be off the road and if that’s the standard the company is setting I suggest looking elsewhere for services as I would feel unsafe in a car with someone like that. Also called the company to complain the lady was dismissive and tried to end the call early without a follow up. Ridiculous.

5 stars says it all. A very, professional, convenient, stress-free, friendly service.
Wouldn't hesitate to recommend them to anyone. Thanks again Andrew's Parking. Keep up the great work. Cheers Kathryn

Recently used Andrews for our trip to Qld, we had a very early flight, we parked, checked in, and straight onto the shuttle, so easy. Thanks to the team for making the start and end of our trip once again so pleasant and stress free.

Our shuttle driver Fred was lovely, friendly and helpful. The service at Andrew's is great and the pricing is pretty reasonable; that's why we keep coming back.

3 years since my last review. Still reliable, safe, and affordable airport car parking. The team are always friendly, helpful and on time. Had my car cleaned on my last visit as well which was great. Highly recommend. Thanks!

First experience was excellent. Easy process to book online. Parking and drop off with friendly staff and a clean curtesy bus to terminal. And same service on return. Well done team.

Great service. Will use again. Shoutout to Fred, who not only dropped us off, but also picked us up - very friendly and funny driver!

We recently used andrews were very good simple to deal with very cheap and a perfect service we were dropped off and picked up at Melbourne airport very efficient highly recommended thanks andrews ap