Andatech
Address | 9 Trade Pl, Vermont VIC, Australia | ||||||||||
Phone | +61 3 8899 6900 | ||||||||||
Hours |
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Website | andatech.com.au | ||||||||||
Categories | Safety Equipment Supplier, Drug Testing Service, Electronics Store, Occupational Safety and Health, Wholesaler | ||||||||||
Rating | 4.9 50 reviews | ||||||||||
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Andatech reviews
50Great service, the calibrations are always prompt and shipped back quickly. Highly recommend.
The emphasis seems to be on online enquiries and bookings, however, I have always had difficulty accessing my customer portal, so I always end up calling. When I get through to the staff on the other end of the phone, they are friendly, helpful and efficient. It is sometimes difficult to immediately contact someone who can assist with the enquiry. The staff are good at returning calls and their service is good.
I've never, once had a negative experience with Andatech, their products are fantastic and their after sales care/service second to none, I can't recommend these sellers and their BAC metres more highly, I've never been let down, you sell the best devices on the market and I actively recommend you to everyone, thanks so much!
Andatech were extremely helpful with their customer service.
I had a problem accessing the ISOBER app. Andatech took my issue on board referred the problem to their technical department who were able to provide me with a solution.
Andatech followed up with emails to ensure I was totally satisfied.
Andatech really care about their customers.
Highly recommend
Very good website and ordering system, very fast despatch and very fast delivery. Great product, as described.
The customer service I received was exemplary. And just good old fashioned nice. That is, from both online customer service and response from the technicians at Andatech. Thank you
Best customer service l have received in a very long time! Highly recommend this business. Thank you Beverly - customer support super star!
Dealing with the company & the staff is absolute pleasure.
Most helpful, reliable, efficient, courteous & knowledgeable.
Great staff, great products, great quality service.
They were easy to deal with, organised, fast and polite. The products were just as I had ordered.
Very swift delivery upon placing order. We needed the product urgently and they met our expectations.
Product gets a positive review from Choice - and it did not disappoint. We initially purchased one unit (Ionmax Vienne) and then went back and purchased 3 more smaller units (ION610) - but one of them was lost in transit. This resulted some delay but their after-sales support/communication was genuinely excellent. No hesitation in recommending the product and company.
I purchased some masks. They arrived promptly when they were supposed to. I was kept up to date with what was happening and when they were posted and when arrival was expected. The masks are great. Very happy
I bought one of the small dehumidifiers during Melbourne's spate of high humidity, and it works a treat! It's about the fifth or sixth thing I've purchased from Andatech, they only sell quality products so I'm always confident that I won't be disappointed.
Products arrived well in the right space of time. Product was as described and functioning well. Would definitely use Andatech again.
Emailed Beverly 7pm she replied nearly 10 minutes later and had me set up with another Gold Pass Calibration by 7.30pm Always get a quick response from her With any help I need Cheers Les
Quick response, easy to order, regular update on order, decent range of product. You have to pay for shipping though.
Excellent service! Ordered lollipop saliva rats when we were in isolation for my children and they arrived at our door two days later. Very happy with the communication and fast turn around.
Very comprehensive service. Pleasing to see good old fashion customer service. Good job Andatech
Easy process to order, and considering the current situation with deliveries, the order came very quickly. Haven't used my Covid tests as yet, so can't review the item, but very happy with the service.
I have been using Andatech for many years now for my workplace breathalyser needs and they are fantastic. Service and calibration support is quick and easy with fast turn around. So when we needed workplace Covid test kits they were the first company I turned too. Highly recommend.