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Alter It Hawthorn

Address 783A Glenferrie Rd, Hawthorn VIC, Australia
Phone +61 3 9818 3643
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday09:00-16:00
Website www.alter-it.com.au
Categories Clothing Alteration Service, Dressmaker, Dry Cleaner
Rating 4.4 40 reviews
Nearest branches
Alter It Camberwell — 933 Burke Road corner, Burwood Rd, Camberwell VIC
Alter It Richmond — 168A Lennox St, Richmond VIC
Alter It South Yarra — Shop 2, 242 Toorak Road near, Chapel St, South Yarra VIC
Alter It Malvern — 278 Glenferrie Rd, Malvern VIC
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Soap N Suds - Dry Cleaning and Alteration Abbotsford — 273A Johnston St, Abbotsford VIC
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Alter It Hawthorn reviews

40
Sort by: date highest rated lowest rated most helpful
Elizabeth
25 January 2023 21:32

Alyssa & Parisa have been incredible. I am so happy with my Bridesmaids dress. It has been quick & easy. The dress is very tailored to my body. They knew exactly what they were doing. Can’t recommend enough x

Lucy
08 January 2023 14:27

To say this business went above and beyond is an understatement. My top had broken just before I needed to go to an event and the staff were so accommodating, fixing it within half an hour, and just before they closed too! They did such a fantastic job and were so empathetic of my situation. Couldn’t recommend them more, thank you again you were a life saver!

Len
11 December 2022 8:11

Went to Alter It Hawthorn and spoke to Parisa regarding a tear on the collar of an expensive jacket, which I was hoping to use that evening.
Parisa said it couldn't be repaired in time, however offered a workaround which resulted in a an alternative which allowed me to walk out of the shop with the collar appearing perfectly normal!
Parisa and her staff at Alter It have won me over.friendly, efficient and they know their craft.

Thank you, and 5 stars!

George
29 October 2022 5:20

My daughter Maria used this service. She basically altered the whole dress and did it with one fitting. Professional, great job and in time.

Yuumi
10 July 2022 16:36

I dont wanna give even one start. The Lady was rude. Just asking cost, Even not closing time and her attitudes was like annoyed me. I m not gonna use this business.

khashayar
08 June 2022 16:53

They offer excellent tailoring for suits and dresses. I am always happy and impressed by their services.

Edward
04 June 2022 16:35

Recently had some items altered here, all I can say is that I’m very disappointed with the result. Very unprofessionally done, didn’t listen to what I had requested.

Over priced, unsatisfactory work. Save yourself the trouble, go elsewhere.

Saba
12 May 2022 17:20

Exceptional customer servicee. Goes beyond to ensure customers are happy. Thanks very much to Parisa!

Sam
07 May 2022 15:54

I had a great experience with Alter It Hawthorn! I went in to get a suit altered for an event on a tight schedule. The person that served me was pleasant & professional, and I was in and out within 10 minutes with a promised pick up date & time. My suit was finished ahead of schedule and the result was a massive improvement on overall fit/appearance - couldn't ask for more.

Beck
04 May 2022 16:10

I can not recommend this place more highly! Parisa is amazing at all kinds of alterations and her service is so quick. I’ve been going here for about two years, most recentlya I went in to have a top altered and was hoping to get it back within 2 days. Despite being completely flat out she had it ready in one day! And incredible quality! Thank you Parisa.

phoebe
10 April 2022 10:14

Amazing service by Parisa and the team. I am extremely impressed with how my garment turned out - and was extremely affordable. I will definitely be back. Thank you guys!

Saeideh
21 March 2022 12:23

Parisa is amazing. Best experience ever. Very professional and she did a magical miracle on my dress and brought it back to life.
Highly recommend

Olivia
10 January 2022 16:11

Great alterations and repairs from Alter It Hawthorn. I’ve used them for years and have been happy and impressed with the work. I take in all my items that need to be altered for my height and have taken in multiple nice dresses from Zimmerman for alterations and it is always done with keeping the original design and shape in mind. I’ve recently taken in a dress that was accidentally torn and was so impressed with the subtle repair, I could hardly tell where it was torn! Highly recommended.

Michael
02 January 2022 10:29

Fabulous boutique clothing alteration shop in Hawthorn! Have been to quite a few places. Parisa goes above and beyond for customer service and customer satisfaction. Each shirt I got tailored was exactly what I wanted. Would highly recommended this shop for anything clothing alteration or adjusting needs!

Tequila
22 August 2021 20:27

Amazing service from the team! After a quick trip to spotlight they were able to replace a zip for me in a dress in under 24 hours. Amazing, professional service. 10/10 would recommend! Thank you!

David
04 August 2021 7:25

0 out of 5. Totally ruined the aesthetic of my jeans. Asked for them to be taken in and it was horribly executed without letting me know how they planned to do it. When we went to try and fix them had horrible customer service and no solution or refund. Pretty upset that now my favourite jeans are unwearable.

Amira
18 June 2021 4:18

Parisa always gives the best service and my clothes are always so well done:) would definitely recommend going to her to get your clothes done!

Vanessa
03 May 2021 12:54

Friendly and professional service! Very happy with my alterations - will definitely use them again. Thank you:)

Nicole
24 April 2021 23:01

They make the process efficient and easy! Their quality is very good. I purchased a gown online for a formal event. I am not tall.hence the need to have the length altered. Cost is a little higher than I'd expected, however I am paying for quality work and a cheaper service might mean I'm unhappy with the outcome. Not the case here! 5 stars for these girls.

Anna
11 April 2021 23:53

Very professional and high quality tailoring. I have taken both simple jobs as well as more complicated alternations. Very happy with the quality of work and the customer experience.

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