The Neptune Grand

Great food. Service was great. We had elderly people with us and they were really good in showing us a table with easy access to.
Will go back there again

Parmi was frozen not made in house and destroyed with rosemary, steak sandwich all fat and gristle had to pull apart to cut up steak, used to be such good food here, it’s all cheap ingredients now very sad

My wife and I dined here for lunch.
On arrival we were greeted by a friendly staff member who set the stage for a wonderful dining experience.
The level of service was on the same level as an expensive high class establishment.
The food was first class, beautifully presented and in abundance.
Unlike so many restaurants these days, which provide a basic dish and an expectation for the diner to purchase additional sides, the main course was generous and a 'complete' meal.
The flavours were balanced and super tasty.
The additional sauce option chosen was mushroom which was out of this world and represented umami at its best.
Perfection personified with amazing sea views in a funky atmosphere.
Brilliant and a must do for any visit to Penguin.
We will definitely be back

Best meals and staff are great. Excellent view
Discount for seniors, and free main meal on your birthday.
Love it

Nice place to sit contemplating and have a beverage with a view. Nice variety on the menus and large meals.

Heard all the good stories about meals, so decided to do lunch ourselves. Sadly didn't even get in the door. Well I did but my husband couldn't. When someone finally came to the counter to serve me (not terribly welcoming) and I asked if there was somewhere for a wheelchair bound person to get in. The answer "Nah, we aren't wheelchair accessible. Very disappointing

Very tough scotch fillet? Steak at $46.00 Left more than half
Complained and deducted 1 drink? Wow.
Be careful with steaks

Enjoyed lunch at the Neptune Grand Hotel. Service was outstanding, the food was delicious and reasonably priced. Nice venue, check it out if you go to Penguin in Tasmania

We took our beautiful grandchildren out for lunch & it was amazing all meals were great & the service was also good
thanks Neptune
Jhett jordan

The choice of beer and the choice of menu outstanding. Then when the food arrived it was full of flavour and exceeded all expectations. Well done, amazing just like your beautiful little town of Penguin.

We knew we might be a bit late for lunch (it was 1.50pm) so we called ahead to check if the kitchen was still open, and were told it would be until 2pm. We got there with 5min to spare (3min by the time we found a staff member to speak to) and were told that they wouldn’t take our order because they only had one cook working. Pretty disappointing, especially since the only other cafe in the immediate vicinity also shut at 2pm, and by that stage we were too late, and same for hot meals at the bakery - places we could have gone to straight away if we’d known the pub would be turning off the ovens early. Anyway, the bakery had great pies so I’d recommend going there instead.

We ordered 7 meals and i was really disappointed with the taste and the meals.
We paid nearly 215 for horrible tasting food and pretty poor service. (1 girl was lovely)
The first meal to come out was raw so we asked for it to be cooked longer and by the time it came out, everyone else had finished eating by about 15 minutes abs it was still horrible and didn't get eaten.
A Total waste of money!
I definitely wouldn't be recommending this place or be coming back!

Garlic Prawns & Scollops wrapped in Bacon. Delicious.
25% added as a public holiday $31.00 for half serve of prawns.

Oh dear! The waiting staff took our booking for 2 for 6pm. We arrived a few minutes before time and were seated. Menus were already on the table and we had bought our
drinks in from the bar. We did notice that there were perhaps 30 people already seated. About 10 minutes later we advised staff we were ready to order. Five minutes after that a waitress came to our table to tell us there would be a considerable delay before our order was taken, as the kitchen was at capacity. I have no doubt that this was so.
My point is why did staff not know the capacity of the kitchen and take bookings for a time slot that is already full? Then the staff member asked was that O K with us? Actually, it wasn't. Because a delay in ordering meant an even longer delay before the meal arrived. We left and went elsewhere.

I

Charged for drinks i never received, I raised this with staff, and they charged another guest in our group.

Beautifully decored restaurant, very friendly helpful staff. The meal i had was ample size and satisfying.

The grand neptune parma. Was yummolicious.
Chicken parma, bacon jam, bacon, 3 crumb scallops and 3 prawns in a creamy garlic sauce, salad and chips

Enjoyed the meal at The Neptune.
The garlic bread was amazing.
Meals were tasty and well presented.

Food was really good. Service was rapid. Unfortunately a nasty scent pervaded the dining room, similar to those bathroom scent blocks.

Great food. Friendly service. I had a Grand Neptune Parmy with Prawns and Scallops. Very nice. Had a great time.