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Warrawong Wildlife Sanctuary

Address 47 Stock Rd, Mylor SA, Australia
Phone +61 8 8423 6030
Hours
Monday11:00-16:00
Saturday11:00-16:00
Sunday11:00-16:00
Website www.warrawongws.com.au
Categories Wildlife Refuge, After School Program, Cafe, Conference Center, Education Center
Rating 4.4 44 reviews
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Warrawong Wildlife Sanctuary reviews

44
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Andrew
10 January 2024 7:51

Excellent time, visiting family in Adelaide all the way from the US and we couldn’t ask for a better native Australian animal experience. Good meat pies, too. Many thanks

tracey
26 December 2023 13:46

What a fantastic day out.
Staff are passionate, knowledgeable, caring and enthusiastic.
The food was delicious.
The two shows were informative and the two keepers were clearly well educated in environmental management and animal development.
It was great to meet a couple of animals I had never seen.
Loved the opportunity to touch lizards and snakes and ask questions.

A must do in South Australia.

Jessica
23 December 2023 10:24

Great place for a party, the staff were great, beautiful surrounds and animals. Highly recommend.

lisa
20 December 2023 13:35

Absolutely loved Warrawong. Was my first visit today & I already can't wait to go back. Super friendly passionate & knowledgeable staff. Fantastic, relaxed & peaceful setting. We went for the koala encounter (definitely the best koala experience I've ever had) & we even stayed for the koala pats because we loved it so much. If you love to see aussie wildlife in a natural setting then Warrawong is a must!

yanina
06 July 2023 19:49

A Memorable Wildlife Experience Amidst Nature's Splendor!

My recent visit to Warrawong Wildlife Sanctuary was an absolute delight! From the moment we arrived, we were greeted by the friendly staff who made us feel incredibly welcome. Their warm hospitality and extensive knowledge about the sanctuary and its inhabitants added a personal touch to our experience.

The sanctuary itself is a tranquil haven nestled in the heart of nature. The serene environment immediately put us at ease, allowing us to escape the hustle and bustle of everyday life. The well-maintained grounds and lush greenery created a peaceful ambiance that was simply breathtaking.

The staff at Warrawong Wildlife Sanctuary went above and beyond to ensure that we had an unforgettable time. They were always available to answer our questions and guide us through the sanctuary, providing fascinating insights into the diverse range of species that call this place home. Their passion for wildlife conservation was evident, and it made our visit all the more meaningful.

The highlight of our visit was undoubtedly the kangaroos. These incredible creatures were not only captivating but also incredibly friendly. It was a joy to observe them in their natural habitat, hopping around with such grace and curiosity. The sanctuary's commitment to providing a safe and nurturing environment for these animals was evident, and we felt privileged to witness their beauty up close.

Warrawong Wildlife Sanctuary offers an enriching experience for nature enthusiasts and animal lovers alike. With its variety of species and the opportunity to learn about wildlife conservation, it is truly a gem. We left with unforgettable memories and a renewed appreciation for the wonders of nature.

If you're seeking a peaceful retreat surrounded by nature's wonders and a chance to connect with Australia's unique wildlife, I wholeheartedly recommend a visit to Warrawong Wildlife Sanctuary. It is an experience that will leave you with a profound sense of awe and gratitude. Don't miss out on this hidden treasure!

Mark
12 April 2023 3:49

Visiting Warrawong was the highlight of our month in Adelaide. We visited with our grandkids and their parents and had the most wonderful day, close to the animals and learned so much from the keepers who obviously have such a love and passion for their work. It is a beautiful environment and I can't wait to see how it develops in years to come.

Gerry
11 January 2023 21:31

Wasn’t a fan, animals look unhappy and are mostly what you’d see free in the wild in any nearby reserve or larger places like Belair national park. Seems more like animal exploitation in the name of ‘infotainment’.

Chatted to some volunteers while I was there who didn’t seem to happy either which says a lot.

Allround their are much nicer places to spend a day in the hills.

natasha
10 December 2022 14:53

Wow my heart is so full. David the owner would have to be one of the kindest humans I have met. I took my client to Warrawong who has Huntingtons disease and very unstable when walking. I did not realise how steep it would be until we got there. David with a big smile was straight onto it and borrowed me his buggy to drive my client around, he also gave us a tour guide. It was breathtaking such a slice of heaven, I was truly overwhelmed by David's generosity. My client was over the moon. David is full of knowledge, and such a humble man. I am still smiling ear to ear and will Pay it forward, to makes others Happy is so rewarding. Thankyou for making the world a better place. Thankyou to Narelle and all the staff. You all are AMAZING

Georgia
01 July 2022 17:35

While the sanctuary was lovely, I refuse to support this business. There are obviously huge issues in management. I expect this review to be met with a lack of accountability and remorse, but I feel as though it is a call to action for this family business.

I know a very kind and agreeable person who was given extremely critical feedback by the manager after their FIRST fabulous talk. This left a very bad taste in my mouth. I do not wan't to get into the unethical practice of advertising a casual position, accepting someone for this, paying them this one trial and then telling them to start volunteering, to which they agreed - and then the staff never contacted them again. Try to twist the story as you wish, I understand that is in your best public interest - but you owe many people a personal apology for how you screw them over. I personally know 3 people who have either quit due to poor management or have been tossed around like playthings for this company. Just work fairly next time you hire someone, and perhaps don't advertise when you have people 'volunteering for 10 years' that you could pay instead.

It seems like Warrawong (or rather it’s management team) does not favour experienced and intelligent staff — there were a few kids doing talks that I felt were neither very entertaining or informative. Is having a few less dollars in your pocket worth it for your guests to walk away feeling unsatisfied?

While listening to one talk, I was quite horrified by the attitude of a young female head keeper. Overall her talk was great, but she continuously criticised one family for letting their cat outside — this made the whole group uncomfortable, especially that poor family, who was clearly very embarrassed. People are not giving you money to be shamed.

Until Warrawong improves their business practices, I’ll be heading to Cleland instead.

Rhiana
24 June 2022 7:14

We came to Warrawong as we have been before and enjoyed it. This time however when we arrived after a half hour drive and simply politely questioned the price of a 4 yr old child, the manager came out and for lack of a better sentence, made a scene! She came out and said loudly in the cafe ‘what’s the problem here’ which was just embarrassing for everyone involved. She was rude and belittling and it was just a terrible look. Feel sorry for the staff that have to work under her. Won’t be back.

Kasun
14 June 2022 17:28

Absolutely love the place. Animals were well kept and well looked after and place was very clean. There were lots of kangaroos and they were really friendly. Sadly we didn’t see any platypus but had lots of fun. Staff was friendly and had a lovely little cafe area. It was our first time today but surely will visit again.

Lauren
04 June 2022 8:13

We had a great time at the dusk experience tour and saw lots of marcupial animals.
Will definitely come back and look forward to seeing the platypus next time. Great place for locals and anyone on holiday who wants to see Australian animals.

Carol
30 May 2022 0:37

Such a tranquil and beautiful spot. The animal presentations were informative, hilarious and interactive. My kids haven't stopped talking about our visit.

Georgia
26 May 2022 9:12

While the sanctuary was lovely, I refuse to support this business. There are obviously huge issues in management. I overheard the manager giving extremely critical feedback to a new worker who had just given a fabulous talk. This left a very bad taste in my mouth. It seems like Warrawong (or rather it’s management team) does not favour experienced and intelligent staff — there were a few kids doing talks that I felt were neither very entertaining or informative. Is having a few less dollars in your pocket worth it for your guests to walk away feeling unsatisfied?
While listening to one talk, I was quite horrified by the attitude of a young female head keeper. Overall her talk was great, but she continuously criticised one family for letting their cat outside — this made the whole group uncomfortable, especially that poor family, who was clearly very embarrassed. People are not giving you money to be shamed.
Until Warrawong improves their business practices, I’ll be heading to Cleland instead.

Chris
22 May 2022 14:47

What a lovely place. The rainforest walkway is stunning plus we saw lots of bandicoots scurrying around. The coffee is superb along with the food. Lots of reptiles to see and the staff are friendly and knowledgeable. Highly recommended.

Lynn
19 May 2022 11:10

Extremely informative and what a passionate owner. I joined the dusk tour and saw some Australia native animals. Though we did not get to see the Platypus, it is not unexpected. Visiting a wildlife sanctuary is different from visiting a zoo. You see animals in their natural habitats, you don't get to decide if they will come out or not. I think the owners are doing a fabulous job! Keep it up.

Triay
06 April 2022 8:08

We booked the evening tour and could not have had a better experience. Our guide, Mark, shared his enthusiasm and knowledge and the time flew by. This is an amazing place and worthy of support. Thanks again

Gareth
08 March 2022 0:20

This was a great win for our family which is now a favourite. Beautiful walk through the wildlife sanctuary, rain forest and accompanied by our buddy Andre.

Vanessa
04 March 2022 16:21

Friendliest staff. So warm and welcoming. The property is beautiful. You can tell a lot of effort has gone into making this a safe space for rescue animals.

Hannah
23 February 2022 13:36

I would highly recommend Urimbirra or Cleland Wild life Parks as better alternatives. I found the management here to have highly discriminatory and ableist attitudes.
Managment removed my daughter from the keeper program because she was allegedly "slowing down" (actual quote) other children due to her disability. They were in the Koala enclosure collecting leaves at the time - how slow could she have been? ! The only other activity completed was the reptile room and I was actually present then. What I observed was completely contradictory to managements claim. The other younger children in the group were actually slowing things down - touching things they were not supposed to and asking loads of unimportant questions (what is the bin for? , etc) consuming the guides time. However, my daughter interacted completely appropriately. I was then told by management I could not stay with her, and within 10 minutes, she was removed from the group! Management was completely NON-negotiable in making ANY small changes that could have supported her in participating (like allowing me to simply stand in the background). My daughter was completely crushed, confused, embarrassed and was made to feel 'less than'. On our way out, I bumped into the guide, Billie (who was leading the group) and she said my daughter had done very well and was joining in excellently - completely contradictory to managements statements. Management offered a refund or suggested I pay another $119 for an extra ticket so she could do the tour WITHOUT other children present, just myself. Firstly, I will not pay a single cent more to subject my daughter to being treated like she is an inconvenience  Secondly, my daughter has Autism and a mild intellectual disability, she does not have a contagious disease! She needs to be included in social participation NOT further ostracised! She is polite and extremely well behaved and I find it near impossible to believe she was negativity impacting others - other children can actually learn a lot from her. We have NEVER experienced such discriminatory treatment as we received at Warrawong. I was truly shocked at the unapologetic blatant ableism of management. Cleland and Urimbirra have been wonderfully inclusive as have very many other places we have been.
I'd highly recommended management seek professional development in the area of disability and I'd also suggest education on anti-discriminatory laws and practices. BY LAW there is an obligation to make any necessary small adjustments to be inclusive of disabled people. A simple, small adjustment could have easily been made that day.
In summary, the sanctuary itself is small, but has some nice areas. The management however, is where the sanctuary fails. I highly recommend other wildlife sanctuaries over this one.

In response to owner:
I removed my previous review ONLY due to you posting my daughters name repeatedly, which you have done again. She is a child and an especially vulnerable one at that. In the interests of her safety, I hope that you will respectfully REMOVE HER NAME. Your initial response was hostile and accusatory. I personally had nothing to gain by deleting it other than protecting my child's identity.
I am saddened that you stand by your discriminatory views and actions. There was certainly NEVER any safety concerns expressed to me. You simply said she was, "slowing down the group" and that you "can not permit her to impact on the experience of the other [non disabled] children" You reiterated that in your response to my initial review, so you obviously firmly hold those bigoted views. This is actually the epitome of ABLEISM. IF you would have simply asked her not to enter the dingo pen, I would have been completely okay with that, as would she. She was really most interest in the birds anyway. You refused to make any small accommodation and that is both unethical and discriminatory - it is actually against the law I would invite you to engage with the disability community and open your mind to fostering greater compassion and inclusivity in the future.

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