Goodlife Health Clubs 24/7

Facilities are good but staff are oblivious on how to turn their music down as it's too loud if you want to listen to your own. Seems the volume control is a state kept secret, having asked numerous times for it to be turned down only to be told the "volume control is broken" and "don't know where it is" to reduce volume. Not good enough!

They wasted my time. I told them that I wanted a short term membership and offered a 5 day trial. Went to the gym and they just wanted to sell me a big membership. They could have told me that by phone. Total waste of time

Honestly feel like goodlife needs an upgrade. Good for classes, however the actual equipment needs updating, better music etc. I feel like it’s very involved around getting clients for personal training.

I was at Goodlife for a total of 2 years over the span of about 4 - this goodlife is quite big with a lot of facilities which is great. Bathrooms typically smell and appear clean too.
Sadly I did not renew this year as the gym has gotten progressively busier over time, leaving next to no machines free at a given moment when I’m there. Once I arrived and would see how full it was, I’d just want to turn around and go home. I feel like there should also be signs advising customers to not super set, as they’re just hogging 2-3 pieces of equipment at once.
In my opinion there is far too many treadmills and far too little of machines for the customer demand there is.
I have found a cheaper gym chain closer to me that also does not charge extra just to use a punching bag, it’s free for anyone (charging extra for boxing classes I don’t agree with).
All in all, my experience was mostly positive, but this Goodlife needs a seriously big upgrade to fit its demographic.
Also Goodlife - the picture I’m attaching is not at all your fault - but I cannot believe the audacity of some customers. This is one example of gross habits I’ve seen in your gym, which I think is enough to prompt more signage about hygiene. This is one example my brother sent me when he attended this gym.
Thank you Goodlife - I’d love to come back one day if these things are tended to.

Rang to do a trial and the creep manager kept calling saying I needed to give him a time to do a tour. I said I wasn't going to be in Adelaide until later in the week but he continued to call and insist he needed to lock in a time. Weird experience all round.

Loving my Goodlife gym at Crossroads So far. Just need to work out the time the sauna closes and I’ll love it even more.

Facilities is good with open spaces but wish they update this flat and incline benches which has seen better days.
Credit goes to the sauna and steam room (during staffed hours) which is a rare sight for a 24hr gym.

Equipment often broken, holes in the floor, cables that aren’t broken are stretched, broken switches on treadmills. Place is a dump

Chelsea, if you didn’t start your class late people wouldn’t start walking at the time it was suppose to start. Needs some customer service skills

3Facilities is good with open spaces but wish they update this flat and incline benches which has seen better days.

Sauna and steam room are great quality. They have great staff open hours and the steam room & sauna are quite large. Toilets and showers always clean and gym is never completely full when I visit. Staff are super friendly at the reception area. I would say this good life has the best open hours and facilities in comparison to all the others. Probably would like more machines here though as a lot of the space is taken by treadmills. Overall a great gym to go to!

I got offered a trial for 7 days and due to work and study I couldn’t commit myself and cancelled my membership within the 7 days (which is free of charge). However the person in charge did not cancel my membership after I called in to cancel, and I got charged $140 the following month. Called up to the gym, they kept insisting that they will get back to me, it has a been a week and there is no update on the refund, and I just got charged another $15. Will need to resort to bank for the refund due to the unprofessional and incompetent staff.
Absolute disaster

A member for over a yr now. Customer service, not good at all. Staff barely engage. Machines are pretty old and crusty.
Too many treadmills and minimal weight training space.
Membership, just found out after being a member for over a yr that I pay for half hr training session with a dedicated trainer as it’s money incorporated within your membership that’s deducted every 3 months on top of your membership. Apparently, they tell you when you first sign up and because there are so many members, each member is supposed to track it up and contact the dedicated trainers, (not sure who they are as no names were given out on my sign up day) then book it for yourself.
How many members paying the 10 dollars every 3 months and unaware of this?
Very much of a rip off! Happy to donate the 10 dollars to charity any day just not this.
Very disappointed!

I used to like this gym, however lately due to some issues with my banking details- they kept penalizing me, I asked two times for a solution and asked to change my billing frequency to fortnightly they didn’t and kept penalizing me until I chose to cancel my membership.

Can get busy after hours till 8pm.
Good classes, training space, threadmills, bikes, sauna, steamroom and shower facilities.
There's a mixture of old (weight mc) & new (dumbbells) equipment. Missing v-grip triangle attachment for seated cable row mc.
No manual dip/leg raise mc.
The gym site could also do with a few more flat benches and incline bench seats. The squat rack area (only 1flat bench?) and main area with (4 incline benches).
No bar supports on the deadlift platform. The Weights rack for deadlift could also be move closer to d/l platform to reduce travel. There is space for this.
These are small things but would essentially take the ratings to a 5star.

Great gym have been going here since they opened friendly staff great fitness instructors. Plenty of options to suit all fitness levels love the fact that there is a boxing room. Definitely worth looking at if you are looking for a gym good job Cross Roads.

Giving 5 stars mainly because of the child minding facilities. Getting an hour an a half to do a workout while your child is being well looked after is amazing. Sue in particular at Goodlife at Cross Roads is amazing and our daughter Charlotte just loves her now.

Man, I wish I had sussed out the Cross Roads GoodLife before any of the other gyms! Went there for the first time yesterday and the staff were lovely, the gym gave off good vibes, and the place was very clean and well set out. Definitely going to be my go-to gym from now on:)

Used to love this gym to bits, however lately the people that use this gym at night ruin the experience of this gym. Groups of teens in mullets come after staffed hours and misuse gym equipment, make heaps of noise, and hog every machine there is. They also work out topless and intimidate the ladies working out alone at night, as well as making them feel uncomfortable with their toxic masculinity. Many kids have also broken the gym equipment and make a mess everywhere. They also think it’s funny to leave their wet undies in the mens toilet benches EVERY time they shower. They also drench the toilet floor with dirty water and leave empty bottles everywhere. Disgusting behaviour. Unless Goodlife ban these people, do not waste your money here and rather go to a better gym elsewhere.

Edit: just saw undies in the shower tonight. Again. Regular occurrence.

I love this gym.the staff are friendly and helpful.the equipment is clean/well serviced.and there's a great range of group classes. Highly recommended