YMCA Bowen Hills

Horrible customer service. Manager changed their mind about a charge that was meant to be free (they had it originally written in an email that join-in is free). 3 weeks later they decided to break that promise. Lame and lack of accountability

Two stars for good location and not too expensive memberships.

The community on the other end: really awful. People leaving weights everywhere, not putting them back, leaving empty coffee cups, hoarding machines.yuk. Awful awful awful.

Great location, friendly staff, good variety of equipment, clean and organized, with a good schedule of different classes. Grace's Yoga classes stand out, and Bree and Loraine's Pilates classes are also great.

I go on a regular basis, great gym but 4 stars for not enforcing the rules - almost nobody wipes down afterwards, it's like people think their sweaty gym towel is hygienic to not warrant wiping down after (did we learn nothing from the past 3 years).

Secondly so many people don't put their weights back. The gym placed signs everywhere reminding people to, but either people are illiterate or just lazy as it never happens.

And third, gym weight stacking etiquette is non existent, you'll find 2.5kg stacked with 5s/10s/20s then probably a 1.25 at the end - c'mon guys stack them according to their set - it's a huge waste of time.

It's a massive waste of time having to change weights people have left on, let alone find the weight stacked under different ones - staff do nothing to enforce the rules!

Is either 24 hour access, or Is wheelchair accessible, not both,

There is no ramp, and lifts are turned off sometime between 8pm and 11pm, I don't know what time they are turned on, I'm guessing between 6am and 8am

I have not seen any signs that mention this to prospective clients

I go on a regular basis, great gym but 4 stars for not enforcing the rules - almost nobody wipes down afterwards, it's like people think their sweaty gym towel is hygienic to not warrant wiping down after (did we learn nothing from the past 3 years).

Secondly so many people don't put their weights back. And third, gym weight stacking etiquette is non existent, you'll find 2.5kg stacked with 5s/10s/20s then probably a 1.25 at the end - c'mon guys stack them according to their set-

It's a massive waste of time having to change weights people have left on, let alone find the weight stacked under different ones.

My daughter has been attending gymnastic classes, I have watched several classes and in each one I see her and the rest of her group standing around for most of the hour.

I spoke to one of the girls at the reception regarding my concerns she said she would pass it on. (Of course to no avail)

My daughter asked if she could attend one of the competitions YMCA was offering - I agreed and we paid the extra money.

I spent 3-4 hours on a Saturday watching this competition - time a single parent family can’t spare - watching my daughter for a total of 20 mins - the rest of the time she was standing around. Very frustrating.

As a whole - the YMCA Bowen Hills is understaffed and inexperienced - I do not recommend you spending your hard earned money on this centre nor wasting your child’s time and abilities.

Horrible gym. Mostly a gym for old people. Got told off by a PT for making too much noise while deadlifting but saw him doing the exact same thing the next day. Equipment sucks. If you’re serious about bodybuilding. Go to another gym

Great equipment, fantastic friendly staff, facilities are clean and well maintained as well as user friendly.

Awesome gym equipment but not 5 stars because they don’t offer a pool or sauna or anything like that.

I have been a member for 2 1/2 years.

Great facility. Staff members are always nice and friendly. Equipment is up to date and always clean. Gym is not busy like a lot of the cbd gym, always able to use/find the machines I need to complete my workout.

Offers heaps of classes including boxing, hit, body pump and spinning.

Went for adult gymnastics. Facilities were spacious and had recently been updated. The floor in the new side is much better for tumbling than the old one in the other side.

I'm not normally one to leave bad reviews, but I felt the way my membership cancellation process was handled was poor and unprofessional.

Good facilities, great prices, good range of classes.
Helpful and friendly reception staff, always clean not too busy at off peak times. One of the best gyms I’ve been to overall

This is a great gym because it has so much to offer so. I enjoy every minute of it - They have great instructors and customer service good equipment and facilities available for all ages

Spacious gym with diverse group classes. Equipments are well maintained, and the staff are very friendly

I enjoy working out at this facility. The gym floor has a great range of equipment to workout all body parts.

Great value! Lots of machines and enjoyable classes with good instructors. Plenty of parking spaces and great opening hours!

Really enjoyed this gym over the last year. Plenty of room, always clean and tidy and staff are always approachable. Excellent price too!

Great equipment suitable for all levels, always well maintained. Good variety of cardio equipment.