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Officeworks Mackay

Address 11 Milton St, Mackay QLD, Australia
Phone +61 7 4961 8700
Hours
Monday08:00-21:00
Tuesday08:00-21:00
Wednesday08:00-21:00
Thursday08:00-21:00
Friday08:00-21:00
Saturday08:00-17:00
Sunday09:00-17:00
Website www.officeworks.com.au/shop/officeworks/storelocator
Categories Office Supply Store, Computer Store, Office Equipment Supplier, Office Furniture Store, Print Shop
Rating 3.2 41 review
Nearest branches
Officeworks Rockhampton — 142-144 Kent St, Rockhampton City QLD
Officeworks Hermit Park — 48 Charters Towers Rd, Hermit Park QLD
Officeworks Gladstone — 57 Hanson Rd, Gladstone Central QLD
Officeworks Bundaberg — 253 Bourbong St, Bundaberg Central QLD
Similar companies nearby
MOE Office Products Depot Mackay — 131 Sydney St, Mackay QLD
Mackay Office National — 52 Gregory St, Mackay QLD
Cartridge World Mackay — 158 Wood St, Mackay QLD

Officeworks Mackay reviews

41
Sort by: date highest rated lowest rated most helpful
Cooper
21 September 2023 11:48

Stood for 15 minutes while waiting at the click and collect. Watched staff watch me while unoccupied then continued to do there own things not wanting to assist, poor, very poor

Kate
10 September 2023 21:24

One of the girls at the printing section clearly hates her job! No patience. Passive aggressive. Not a happy customer.

Tim
28 August 2023 20:26

Great range of office supplies. Not much they don't have. Staff are willing to help and are respectful.

Terry
17 August 2023 16:43

One of the girls at the printing section. Directed the old couple to use the self-service printer despite only them & me in the queue. I finished printing & did window shopping. Around 10 minutes later, the couple were still sorting out the printer. I asked them to go to the counter. There was already a queue with 5-6 people waiting by then. The girl could have served them & be done in 5 minutes or less - standing & walking is quite an effort for them oldies.

Scott
14 August 2023 3:20

Really good service.
Came in to print A4's.
Wait of around 2 mins.
Done
Awesome
Cannot beat Officeworks.
Officeworks Mackay just fantastic!

Kamila
16 July 2023 11:56

Went there today 24.07.23 about 11am to print some documents. I've done it many times before but this time somehow the printer wasn't displaying the document I sent properly. Was getting flustered cos the line of people waiting was pretty big and I hate being the one slowing things down. Then this lovely gentleman came around and he helped me solve the issue. He walked me through what I need to do for the file to display correctly and it finally printed. Wanted to say thank you for helping me, I didn't get your name but you know who you are an asset to company!

Jenna
03 May 2023 10:52

I came into Officeworks Mackay to shop for my kids school supplies and one worker, Kaeli, helped me out. She was charismatic and kind, very well done young lady.

Kym
15 April 2023 16:55

Saying a massive thank you to Clint - I have asked several times at different places for help to solve my tech issues, with no success - Clint was very helpful and had it sorted in no time at all!

user
10 January 2023 18:19

Friendly staff member not interested in a sale for a laptop. Take it or leave it. She advised us to go online. Went to JB HiFi spent all my money happily.

James
06 December 2022 10:40

There are plenty of one star reviews. Don't blame them. My advice to the lazy and inept staff at Officeworks: if you don't like your job, look for another one and make way for competent and friendly sales staff!

Alan
04 December 2022 11:31

Don't bother trying to get your photos developed. Old machines some working, sometimes. Complete waste of time.

Kris
06 October 2022 18:53

Was looking to buy a new Tablet. Near $1000 worth. Was quiet. Next to no customers. Was looking around for 30 min. No service at all. I ride a motorbike so I had a jacket, bag and helmet in hand. I would say poor customer service, but I didn't have any. Was only acknowledged but the young girl at the door. On the way in and the way out. Not impressed, went to JB Hifi. Got served in Less than 3 minutes.

user
18 September 2022 15:26

Went there to print a collage, asked nicely was told rudely to go to the kiosk (try to asked question as my collage wasn’t a normal size, she didn’t care) … tried to do it myself - App downloaded on my phone wouldn’t connect to the wifi. The lady at the counter was so rude I didn’t ‘dare’ to disturb her again… left without my prints. Will go to Caneland photoshop next time!

Call
02 September 2022 9:45

Always have the items I’m chasing and the staff are friendly whenever I visit. Pricing is competitive and the products are good quality.

sue
01 September 2022 21:08

Absolutely poor customer service! Plenty of staff instore. But nort one willing to stop what they are doing to help and show a customer where a product is. Very poor service! I won't be wasting my time there again. I went next door to Jaycar and got great customer service as soon as I walked in the door, got the product I was after and was out within 4 minutes. No fuss.
Not that hard Officeworks!

Carolyn
30 August 2022 13:13

A huge thank you to Shaye for all of her assistance with sizing and copying, she made it seem so easy and nothing was too much trouble. She's a credit to Office Works

David
25 August 2022 13:59

Wonderful customer service. A team member went out of his way to find a solution to my specific needs. Many thanks Jarvis, keep up your good work

its
14 August 2022 8:45

Been served by Jayden about 3 times now and he's always super enthusiastic and bubbly, absolutely great customer service!

Anne
09 August 2022 1:15

Could not believe the negativity in the store - no one wanted to serve, even the cashier looked like she wanted to go to bed, worst experience I’ve ever had from OW

Caralyn
18 June 2022 19:56

The few times I have been in for a printing job it has been 1/2 hour and more wait. Just ridiculous.

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