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Morgan & Wacker Harley-Davidson

Address 54 Ross St, Newstead QLD, Australia
Phone +61 7 3606 8874
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:30-16:00
Website www.morganandwacker.com.au
Categories Harley-Davidson Dealer, Adventure Sports, Clothing Store, Motor Scooter Dealer, Mechanic
Rating 4.6 73 reviews
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Morgan & Wacker Harley-Davidson reviews

73
Sort by: date highest rated lowest rated most helpful
Zade
28 December 2023 19:28

Great place to pick up your new or used Harley Davidson. Tim helped me out with a new Street Glide Special and I could not have meet a more genuine sales person. Definitely recommend having a chat to Tim. Thanks again.

Andre
22 December 2023 23:02

Had the battery die in my Yamaha MT03 out the front of the shop. These fellas came out to help me, found me a new battery, replaced it and didn’t charge me anything.

Saved my arse. If that isn’t genuine service I don’t know what is.

Mark
01 October 2023 21:04

I had a mechanical failure of the latch on my 3 year old BMW helmet. Jimmy in parts got onto BMW Australia and obtained a replacement helmet for me under BMW's 5 year guarantee. All seamless; and then he changed over the communications system for me as well to the new helmet. Great friendly service.

David
29 September 2023 1:39

Service team excellent
Looked after me & my bike, loaned me a ride for the duration of the service (overnight), and gave the bike a wash.
Thank you…it is appreciated

Graham
09 September 2023 5:10

BOUGHT MY HARLEY THERE 36YEARS AGO. BEEN GOING THERE SINCE. AND MY FATHER USE TO BUY PARTS FOR HIS TRIUMPH THERE AS WELL WHEN THE DEALT WITH TRIUMPH.

Steven
18 July 2023 9:58

Great team of staff excellent, excellent. Big thank you to GLEN for making the purchase of another Harley, a pleasant one great place ️️️️️

Shaun
30 June 2023 8:40

Seriously the best bunch of Harley enthusiasts you could want to buy a bike from! It’s no wonder they won dealer of the year! The whole team are absolutely amazing but Reece was by far the best salesman I have ever bought anything from. Always followed up all my enquiries very promptly and made sure I was happy with everything. I’ll never go anywhere else to buy another Harley or parts and accessories. Reece, Shane, Mick and the rest of the team will always have my business moving forward.

Julie
23 May 2023 10:57

Attention to detail, good professional service. Very easy to deal with. Good communication. Thank you for looking after us.

Nadine
12 May 2023 13:52

Highly recommend the team at Morgan and Wacker. Cannot commend these guys enough! 5 star customer service experience. Made our purchase a breeze

Luke
08 May 2023 21:29

Massive thank you to Tim D'Cruze at Morgan and Wacker Harley Davidson Motorcycle Sales. The showroom floor didn't have the exact bike I was after, so when the right one was found sitting at another dealership, Tim had it picked up and delivered to the floor that same day! The process was smooth, from test ride to riding away. These guys keep it social and keep you informed the whole way through. Outstanding work, Tim! Thanks for your efforts!

Reec
25 April 2023 4:37

Sensational customer service from the moment I walked in to the time I walked out. Workers Reece, Mick, Shane, Tanika went above and beyond their duties and made the whole experience memorable and easy. Words can’t truly express the high class service that I received from everyone else there.

lohnrow
22 February 2023 14:24

I would not buy another bike from anywhere else. If I can give 10 stars I would I’m a pensioner and I brought two bikes from them and make it feel special which it is. Don’t go anywhere else. Go to morgan and wacker‘s do self favour.it’s a complete experience.

Grant
29 January 2023 21:31

My experience with Glenn and all the team at Morgan and Wacker was excellent. Outstanding customers service accompanied by well-informed advice. Thank you!

Renee
13 January 2023 2:00

We are extremely happy with our new street bob and want to thank Reece and the guys at Morgan and Wacker. The customer service was awesome and i really appreciate the time and effort you put in to make it happen so close to Christmas.

Ruby
09 January 2023 10:36

Today I picked up the bike I’ve been wanting for over two years and I couldn’t be happier with the service at Morgan & Wacker. A special mention to Glenn today for his service. The process from enquiry and trade in etc was seamless. This is the second bike we have purchased from this dealership and the service, care and attention has been consistent. Thank you guys! ️

Gringo
23 December 2022 0:51

I have always found this Company good to deal with, plus the Staff have always been helpful and treated Me with respect.

Beth
04 December 2022 9:49

Had the most incredible experience from Reece and Mick at Morgan and Wacker. We had gone to other stores and didn’t have a good experience at all so we didn’t have high hopes. As soon as we walked onto the lot we were instantly greeted by Reece and given the best service. They took the time to answer all of our questions and they went above and beyond to help us find our dream bike. Mick made getting finance so easy and kept us updated every step of the way. We will absolutely be back for any future purchases! Thanks again guys

Alexandra
24 November 2022 21:00

Big thanks to Reece and the whole team at Morgan & Wacker! Made the purchase of my first bike so easy. Everyone was super friendly and helpful. I love my new bike!

Geoff
26 June 2022 12:54

I don't usually write reviews but I recently purchased a Heritage Softail & I'm stoked with not only the bike but the service I got from Morgan & Wacker Newstead. Big shout out to Tim D'Cruze who was champion to deal with also Mick Palmer in finance who got loan approval & payment plan sorted painlessly.

Christopher
20 June 2022 1:09

First off the team is great.

Thou a salesman that I would search out for when walking into the dealership to buy a bike would be Tim. He sold me the bike over the phone and the handover was a great experience we had a good laugh during the process top bloke.

In the accessories area the two staff members where lovely people to deal with very knowledgeable on the products they sell and seem passionate about the Harley products!

Great experience!

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