Drakes Parkinson

Everything was fine before. But among the special chicken wings I bought today, all I saw when I got home were wing roots.feel cheated

Bad experience. At IGA rotten produce. They don't seem to learn very disappointing. Always the same

I had given 4 stars before a few months, but continuous bad experience is the reason for 1 star now. ALISON, who work in front counter continuously avoid Asian people. I have noticed it 4 times in a row now. Whenever she see Asians, she is so busy getting change for tills but once she see a Caucasian she go back quick to serve them. I am not going there anymore. Decent price for fruit and veggies. Supermarket section a bit expensive. Prices similar to coles.

Customer service is so terrible. You should change the limitation description from ‘per customer’ to ‘per family’ if you want very strict limits.

Why is there so much mouldy fruit.couldn't pick a single piece to buy.disappointed.

Quality.

The elder lady with glasses and long hair filling stocks there was very unfriendly, especially discriminated at Asian people. Customer service was horrible.

Went inside and asked if I can $10 cash out, been to this shop before and was able to get cash out. Went there Saturday 9th of December 2017 and asked for cash out not only the guy said no but way very rude, explained that I have gotten cash out before and the reply way “ no, goodbye” in a rude way.

It is a great local store, lots of options.
I just find that the staff are very rud at times.

Some times they start conversations when serving you.
They stress out when you say yes to a bag.
When asking for cash out, I have honestly been told that they didn't really want to, as it can take longer.

Go as little as possible due to feeling like a hassel being a customer.

Over priced but convenient. Be careful when buying frozen products as they turn freezers off overnight resulting in poor quality products but reduced costs for them

Been to drakes this evening came across gentleman named Jackson on cash register.
Highly unprofessional person not at all courteous. Didn’t greet didn’t ask for bags didn’t ask payment method. After asking the only reply from him was that he is too tired to say hello he is too tired to ask payment method he is too tired to ask for bags. That’s so hopeless. Can’t believe this kind of behaviour and attitude towards work. Gave 3 stars only for drakes, customer service by Jackson deserves negative star rating.

It's an alright place staff are friendly but there uniforms makes them look like a church choir group

Since changing to it's new Fruit Barn image/Drakes the quality of the fruit has actually gone down, I find the fruit fresher and less bruised at Nottingham road Woolworths, also on a few occasions I've purchased meat with plenty of time until the use by date but it's been off

That asian lady working at deli & seafood counter was super rude and offered no customer service. Never gonna shop at this place again.

Food is fresh and cheap. The aussies are wide abd well set out to make it easy to find things. I often get my fresh fruit, veg and Meat from here rather than woolworths

Not a bad range (although some have been cut down in the products I like - but that's just personal opinion), staff are always friendly and helpful. The fresh section is a good idea in theory but execution isn't great eg only one trolley can get between grocery displays at once. Prices are on par with the big boys (and better in some cases). Have never had poor quality meat from there so it's become my place to shop. Parking is great.

I would just like to commend Ben in the bakery section. I have never had such amazing customer service from an individual. I asked to have an item ordered and he went above and beyond for me to retrieve it. This man needs a pay rise and some recognition for his absolutely wonderful service. I am blown away. Thank you Ben - the world needs more people like you!

I have been here many times on a few ocasions have brought meat that once i got home i have noticed it was rotten and same with the vegetables and fruit just have a good check over what your purchasing before you pay

The prices of the fruit and veggies are moderate and the quality is alright. I remember there were no grapes and blueberries during the season. There is parking all the time and is never full.

A great alternative way for shopping at the Parkinson area instead of heading to Woolies and Coles all the way down.

Not a bad selection of goods, staff are courteous, just remember to read the price dockets carefully.