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Crank Indoor Climbing

Address 537 Kessels Rd, Macgregor QLD, Australia
Phone +61 490 401 296
Hours
Monday10:00-21:30
Tuesday10:00-21:30
Wednesday10:00-21:30
Thursday10:00-21:30
Friday10:00-21:30
Saturday10:00-20:00
Sunday10:00-18:00
Website www.crankclimbing.com.au
Categories Rock Climbing, Gym, Sports Complex
Rating 4.6 57 reviews
Similar companies nearby
Sky Zone Macgregor — 544 Kessels Rd, Macgregor QLD

Crank Indoor Climbing reviews

57
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Gary
26 December 2023 4:42

Crank is still a great place for indoor climbing: it's spacious, has friendly staff, and offers a wide variety of ever-changing lead climbing paths of varying difficulty. However, while I used to rate the establishment 5 stars, I can't help but feel it's currently experiencing 'SHRINKFLATION. ' The entry fee has increased, yet the overall value seems to be decreasing gradually. Some climbs have been removed without notification, and features that used to be available for non-members are now exclusive to members. For instance, as a non-member, I used to pay $16 for my kid to enter and we could use hang boards near the bouldering area. But despite a $2 increase to $18 after COVID pandemic, the hang boards are now only in the 'members only' area. Initially, I accepted this change, but recently, another climb—the rope net—was permanently removed without prior notice. When I asked the staff, they confirmed it was gone for good. Additionally, there are safety concerns - as some staff members don't seem to take loose pieces on climb routes too seriously. Despite notifying them, they often brush it off with a 'can't be bothered look', claiming it'll be fixed later rather than treating it as an immediate safety hazard.

It pains me to write this review. My kids grew up climbing and playing in CRANK from toddlers' age. It's always a great time every time we go. We love the place and still do, but recent business practices and lack of communication have bogged down its overall quality.

Kathryn
17 August 2023 8:56

Great birthday party overall, the kids definitely enjoyed themselves. A bit of confusion over when they could eat though because apparently if they eat too early then they miss out on all of their climbing etc. This should have been communicated better with the party planner (i.e. Me).

kristin
04 August 2023 7:58

My daughter loved this climbing gym! We came twice during our 12 day visit. The staff was super friendly and so helpful. Plenty to do for all skill levels on the walls and bouldering. Ninja Warrior and parkour as well. Highly recommend! Will definitely come again on our next visit to Australia.

Kuan-Yu
10 July 2023 7:43

Amazing indoor rock climbing facility. Staff are friendly and they have a great deal where you have unlimited access for a week.

They have a range of activities you can chose; from rock climbing, ninja course and a gym.

There are many rock climbing courses to chose from and the courses are changed every now and then for you to challenge!

Chelsea
04 July 2023 20:23

Great indoor rock climbing spot in Brisbane. Lots of different options to climb. Just make sure that you don’t go when there’s school
Kids there because they definitely take over the place (they’re only there like once a week for like an hour or two)

Isaac
13 May 2023 14:09

Awesome Gym with a great variety of Lead and top rope climbing as well as great bouldering. You won’t get a friendlier community at any other rock climbing gym in Brisbane

Jocelyne
14 March 2023 2:20

Having started climbing since last November, having been member for 4 month. Visited this gym more than other places. I even get rid of playing games. Apart from the normal bouldering and top rope. I also love to attend Jinny’s Wednesday climbing technique class with friends. She’s so adorable and supportive. We also love the Yoga class on Wednesday morning. I am happy to see some of my friend are going to this gym with me. Recommend this gym to everyone.

Jen
21 February 2023 15:46

Staff are nice and professional, walls are fine as well, but very limited climbing options for beginners like our group. Probably more suited to advanced climbers, there’s even a small ninja course area

Kylie
19 December 2022 0:25

Staff were friendly and the facilities were excellent. I had a blast and will definitely be back soon.

RC Chef aka jMerry
26 November 2022 6:34

Great place for wet weekend activity. Good variety of climbing difficulty, only thing is their parkour area is not as good as it used to be, but still pretty good

orangemilo6
22 September 2022 2:45

Great diversity of lead and bouldering courses that cover all stages of progression. Bouldering courses focus on hand holds and finger grips over mounds

Alex
06 August 2022 21:47

Very friendly staff and a great environment for a variety of ages. Heaps of walls with different difficulties, with a great sense of achievement when you conquer them. Boulder walls, pong pong, ninja course and cafe makes it a great place to spend a few hours!

Danielle
05 August 2022 18:28

The team leaders especially a woman named CLARA discriminate against children with disabilities.
My 11yr old son was told after attending the ninja warrior program for 2 terms - with no issues - that he cant come back until he gets assessed. So I provided a doctors certificate stating he was ok to participate in mainstream sports.
Then my doctor asked what specifically crank wanted assessed?
They have not responded.
Crank indoor climbing has some very unprofessional people working for them.

Jake
19 July 2022 0:43

Large indoor climbing gym, parkour, and ninja warrior. Can get hot and busy, wintertime is the best.

Cristinlee
11 July 2022 9:36

Awesome first time experienced! The guy that guided us so friendly and accommodating.definitely coming back.

Zheng
27 June 2022 1:36

We had our daughter’s birthday party here. All girls were so happy! Appreciate Jacob and Amber for their passion and professionalism. Will be back and recommend this place to our friends

Black
06 June 2022 2:06

Great experience for the family. All levels of abilities is accommodated for.
Professional and helpful and always took the time to assist and offer advice when asked.
If you are looking at a challenge that will test you and deliver it in a clean and safe environment, then this should be definitely on your 'To Do' list.
Really enjoyed our time here.

Krista
30 May 2022 6:51

What an easy party and one of the best my son has ever had! They took care of all the entertainment and the kids came away exhausted - a successful party!

Happy
18 May 2022 20:36

Best place for active children, and even as a mum I had the best time climbing as well and playing tag with the kids on the obstacles course. So much fun to be had! And a very reasonable price for a family day out, hours of fun! Bonus is your exercising all at the same time

Cara
15 May 2022 16:43

A great indoor location for rock climbers of all abilities.

Kids walls make it a great place for families whilst the more advance courses make it a great practice gym for the more skilled climber.

Parkour area and a well kitted out ninja arena provide more than enough challenge for everyone.

Harnesses and shoes available for hire

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