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Palms City Resort

Address 64 Esplanade, Darwin City NT, Australia
Phone +61 8 8982 9200
Website www.palmscityresort.com
Categories Resort, Hotel, Self-Catering Accommodation, Serviced Accommodation
Rating 4.1 43 reviews
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Palms City Resort reviews

43
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Chris
24 October 2023 22:30

This quiet, leafy oasis in the heart of Darwin City, offered attentive and caring service, with a smile, despite my after-midnight arrival.
The room was comfortable and I'd like to have had the chance to stay longer and enjoy the pool and other amenities.

Daniel
18 October 2023 13:19

Fantastic place.very clean.nice pool and very well kept garden and plants.will come again.

Andrew
21 September 2023 9:40

No internet, ironically I had to turnoff their “guest wifi” because it wouldn’t connect. TV in room doesn’t work either due to poor connection. Free to air channels don’t work. Fobs to get into parking don’t work had to get three replacements. Front desk ran out of laundry tokens and didn’t know how to get more and I was apparently annoying them that I wanted to wash my clothes. I had better internet camping in Mataranka over the weekend

Peter
14 September 2023 1:07

Great location, rooms comfortable and walking distance to the majority of Darwin areas of interest, especially the restaurants.

Nick
08 September 2023 8:05

I stayed here while in Darwin, the staff are great, the room was clean and spacious. I used the pool which was warm and clean, never too busy and everyone was great. The bed was comfortable and room service was impeccable. I'll stay here again next time I'm in the NT!

Mariane
06 September 2023 16:55

At CBD, near to a Restaurants, park. Have a pool and a amazing pool service. Good breakfast as well (you pay there 18.50$.

Darren
02 September 2023 10:19

Absolutely loved our week long stay at Palms City Resort.
The bungalow we stayed in was perfect for a couple's stay.
Being right in the heart of Darwin CBD everything was within walking distance.
The pool was awesome! Not too cold as a lot of Darwin pool are not heated, heaps of seating and shade area and an awesome poolside cocktail bar

Keira
01 September 2023 6:32

Such a lovely tropical holiday vibe to this resort with the overgrown gardens on the pathways. Small secure carpark, but lots of street parking. Waterfront location and walking distance to the precinct and Mitchell St. We loved the standard room, but it would be a nice treat to return to a villa.
Bonus laundry, easy to use.

Kate
04 March 2023 14:11

Lovely rooms, gardens and pool. Staff were very friendly and the breakfast was very tasty with decent selection.

Andrew
14 February 2023 23:10

I love staying here when in Darwin. Excellent location, plenty of parking, great pool, clean rooms (the queen plus single beds work well for us) and the service at the front desk is always friendly and helpful. I've not eaten here but Deck Bar and Hotel Darwin are good options just around the corner.

Paula
08 January 2023 0:11

Staff are great, as accommodating as possible. Could be nice but needs staff and maintenance. Dead phone, which took 3 days to fix. Dead battery in smoke alarm, fixed the next day. Wifi never worked properly

Uwe
09 December 2022 7:37

Schönes, zweckmäßig eingerichtetes Hotel.
Die Lage in Darwin und die fußläufig erreichbare Waterfront macht das Hotel attraktiv.

Das Frühstück wäre nicht schlecht, wenn nicht überteuert. Auf den Kaffee habe ich fast eine halbe Stunde warten müssen, weil dort eine unmögliche Kaffeemaschine steht. Es musste von der Küche heißes Wasser bereitgestellt werden, damit man es von Oben in die Maschine kippen konnte. In der Kaffeemaschine war ein Filter mit jeder Menge Pulver. Keinerlei Einstellungen möglich. Unten ist dann sowas wie tiefschwarzer Kaffee rausgetropft. Wer 18,50 A$ für ein Frühstück verlangt, sollte seinen Gästen auch einen anständigen Kaffee anbieten.

Jessica
18 October 2022 0:47

Great location! Absolutely amazing staff, Holly and her team went above and beyond to make our stay stress free. We hosted a wedding reception in the conference room/cafe and Holly was nothing but amazing before, during and after our event. Would definitely stay again, also loved the buffet breaky.

Lana
05 October 2022 13:39

Disappointed. Very overpriced. Loud, breakfast not included, cramped.

For the price I expected more, but this is a hotel, not a resort as claimed. There was a wedding reception directly behind my room the night before I checked out for an early flight. Was so noisy I left for a few hours and didn't get much sleep.
No views in the "superior" room (except a wall), no atmosphere and the only communal areas were a small "cafe" and the pool. Breakfast is $18.50, and the $150 bond was NOT communicated prior to booking, the refund of which takes up to 5 days after checkout!

When booking a resort you don't expect rooms cramped together with small pathways, you should expect extra ammenities, a destination in it's own right that's worth staying during the day beyond accommodation, and Palms City 'Resort' didn't meet that mark. Rooms were clean, staff friendly, otherwise very average.
(Fake name for review).

Lana
03 October 2022 8:46

Disappointed. Very overpriced. Loud, breakfast not included, cramped.

For the price I expected more, but this is a hotel, not a resort as claimed. There was a wedding reception directly behind my room the night before I checked out for an early flight. Was so noisy I left for a few hours and didn't get much sleep.
No views in the "superior" room (except a wall), no atmosphere and the only communal areas were a small "cafe" and the pool. Breakfast is $18.50, and the $150 bond was NOT communicated prior to booking, the refund of which takes up to 5 days after checkout!

When booking a resort you don't expect rooms cramped together with small pathways, you should expect extra ammenities, a destination in it's own right that's worth staying during the day beyond accommodation, and Palms City 'Resort' didn't meet that mark. Rooms were clean, staff friendly, otherwise very average.
(Fake name for review).

Cao
30 September 2022 10:44

Right on the waterfront, among all the tall apartments, this place is Definitely some where you can truly relax. Room is nice and tidy. Great services and 24 hours reception.

Jodie
24 September 2022 3:28

Location was a + but that was it.
The rooms had cobwebs and soap scum and mould in bathroom.
The plunge pool/spa is shallow and a spa, this is cold and can't be heated. It is covered and shaded
and cold. The pool guys don't announce themselves and just walk in, not ideal. The kitchen is tiny and cramped, nowhere to food prep. I would have thought with a kitchen you'd get a full size or bigger fridge bit I was wrong. The cleaning staff that are supposed to service the room, only pull the top sheet up and tuck it over. The bottom sheet didn't even go over the bottom of the mattress. But the sheets were still hanging on the floor after the cleaning staff had been. I needed to request toilet paper and towels as they came but didn't replace or top up.
The rooms could do with a table and chairs inside. The street sweeper comes past every 2 days at 5 am. Very noisy bungalow being so close to the street.

Debbie
26 July 2022 8:19

The rooms where very nice but the cleaning staff where a bit slack with filling things up and they didn't clean the toilet or the basin when they serviced the room

Simone
06 June 2022 13:39

Fantastic location, beautiful pool, comfortable rooms (had tropical villa) but small. Tiny cramped bathroom with no climate control but rest of room comfortable enough. TV was tiny so hardly worth watching and no where to sit. Bed fairly comfortable. All this reflected in price though. Overall comfortable enough. Pool was absolutely beautiful.
I would go back for the price.

Hayabusa
06 February 2022 13:31

A really nice stay. Usually every were else I've stayed my partner and I could write a little list of just not rights but the only thing I had was the shower head was to low, yes a common problem.
We had a budget room for only one night and it has made me think next time I really would like to try an upper end room.
Great staff also, nothing to hard.
And leave with a very good and affordable breakfast to start your day.

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