Westpac Branch/ATM
| Address | Macquarie Shopping Centre, 109, Level 1/10A Waterloo Rd, Macquarie Park NSW, Australia | ||||||||||||
| Phone | +61 2 8870 5700 | ||||||||||||
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| Website | www.westpac.com.au | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 2.3 23 reviews | ||||||||||||
Nearest branches Westpac Branch Eastwood — 144 Rowe St, Eastwood NSW Westpac Branch Top Ryde — Top Ryde Shopping Centre, 2 Devlin St, Ryde NSW Westpac Branch — 425 Victoria Ave, Chatswood NSW Westpac — 138-140 Longueville Rd, Lane Cove NSW |
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Similar companies nearby ANZ Branch Eastwood — 140 Rowe St, Eastwood NSW Commonwealth Bank — 775 Pacific Hwy, Gordon NSW Commonwealth Bank Eastwood Branch — 141/143 Rowe St, Eastwood NSW ANZ Branch Macquarie Centre — Waterloo &, Herring Rd, North Ryde NSW |
Westpac Branch/ATM reviews
23The worst banking experience with one particular person in the branch, rude, unprofessional and not familiar with their business at all.
Terrible customer service.
A colleague and myself went to bank fundraising money and was greeted by a very rude teller that refused to assist us with counting the coins. We had already counted the money and filled in the deposit slip, but he impolitely told us that we had to go to a corner of the bank and sort the coins into separate bags for him. There was only approx. $60 worth of coins that were mainly $2s & $1s and $60 in notes. A task that wouldn't have taken long to do himself. The branch really needs to be be equipped with current facilities such as a coin counting machine.
It wouldn't have been such a bad experience if he at least asked nicely or apologised for the inconviemnce. I felt that he did not value us as customers because we were not regular Westpac customers and simply one time customers, so the same level of customer service was not necessary. Very unfortunate because I am a Westpac customer and use Westpac for my personal banking and am now very disappointed.
I have banked with this branch for over a decade, and received excellent service from nice people, for all of this time