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Tongue n Groove Flooring

Address Shop 1/17-19 Danks St, Waterloo NSW, Australia
Phone +61 2 9699 1131
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Saturday10:00-15:00
Website tongueandgroove.com.au
Categories Flooring Store
Rating 4.7 38 reviews
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Tongue n Groove Flooring reviews

38
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Tracey
25 January 2020 13:43

Kim displayed exceptional customer service. Highly recommend this company and we'll be using them again!

Mark
24 January 2020 21:32

My favourite wood in the country. Gorgeous showroom, exceptional staff. Lucy was a delight to deal with! Thanks lovers of fine oak

Sam
19 January 2020 8:05

Excellent experience with the friendly team at Tongue n Groove Flooring! Highly recommended if you want a timber floor to match the quality of service provided by knowledgeable and passionate sales reps.

James
18 January 2020 1:27

Lucy's attention to detail and sales prowess is only beaten by her can do attitude. If I could give a score out of ten I would give 12/10

Jessica
18 January 2020 0:13

Tongue N Groove is a triple threat: Wonderful customer service starting from the first point of contact with Emily, incredible high-end products, and stunningly flawless projects as a result. Highly recommended

Patrick
17 January 2020 19:14

We were browsing suppliers on Danks St whilst planning the rebuild of our home and were assisted by Lucy in the showroom. Her insight, pragmatic approach and stunning product made our decision very easy. I'd highly recommend TnG for anyone looking for quality product. Lucy and the team have done a stellar job.

Diana
07 January 2020 9:19

We recently renovated our home, and Tongue n Groove provided beautiful floors with excellent service. Lucy provided clever suggestions about design and invaluable installation advice, saving us time and costs. Her responsiveness was fantastic at every step of the way.

Jessica
05 January 2020 14:11

I recently worked with Lucy on renovation. She was probably the most calm element to the whole project. Her professionalism and good humour made the whole project a dream.
I cannot thank Lucy enough for everything she did over the few months we worked with her and I will definitely be recommending Lucy and Tongue and Groove to my network.

Thank you so much!

Personal
26 December 2019 19:38

As a first time home buyer, my main concerns were longevity and durability as well as the overall look. Since we plan to expand our family soon, it's very important to me that our new floor is both child and pet friendly. Kim Crowther was a huge asset throughout our whole renovation. Our children will take their first steps on this beautiful floor! We are ever so grateful for all the ongoing support we have received from Kim and the team.

Jj Yee
20 December 2019 21:28

So glad to have encountered this company. In particular, Lucy was very helpful and a pleasure to deal with. Would recommend her in a heartbeat.

Audra
20 December 2019 13:17

I cannot describe how much I LOVE my tongue n groove Sepia Grande floorboards. They're my favourite feature of my home and they look as good now as they did when I installed them 6 years ago. Shout out to Emily from TnG who went out of her way to supply me with a replacement piece of timber at no cost for a board suffering water damage. So much appreciation for that level of support.

AIDEN
20 December 2019 1:41

I did my colour selection with Gigi who was amazing throughout the entire process.

Her flooring knowledge was second to none and her added design advice was really valuable.  

Gigi even met my builder on site to ensure things were installed properly. This really eased our minds during a stressful time.

We love our new Kimber Tongue n Groove flooring.

Sarah
17 December 2019 17:09

We have been really happy with TNGs product and their service. Lucy in the award winning Sydney showroom is friendly, knowledge and an absolute pleasure to deal with. We no hesitation in recommending Tounge N Groove to our Customers.

Civic
10 December 2019 17:04

We dealt with Gigi from Tongue and Groove for a project in Sydney. We have had an excellent experience with Gigi and the product delivered was above expectations once installed. Would highly recommend the team and product received from Tongue and Groove.

Stephen
08 December 2019 15:05

The showroom display is most impressive and if you're looking for new oak floorboards, Tongue n Groove = second to none.

lucas
24 November 2019 5:51

FABULOUS!

Phenomenal customer service, great communication and high quality products.

Would recommend!

Renee
10 November 2019 12:27

Well I have so many wonderful things that I can say about Tongue & Groove! Even though my husband and I have decided to put our project on hold due to outside factors we love the product range and the triple oak structure! No other products out there even came close to comparing when we were doing our research online and during our consultations. We have been into the Tongue & Groove showroom multiple times on the weekends.since we have 3 young children and it's difficult to get on the road these days and make the long trip worthwhile! The lovely girl who helped me was named Emily.and I could not have asked for a more patient, informative and friendly consultant when choosing the flooring to go in most of our home. Emily's been an amazing support every step of the way.even when it came to my kids being kids in the showroom and helping other customers while she was working alone to boot! She stayed back after hours to help us and even recommended places to take the kids to eat because they were getting quite restless and looked up the directions for us! Now that's service! I appreciate being able to ask her about design ideas and she also helped us understand the more technical information.including how to clean oak floor boards and maintain their beautiful appearance. Even if (I sure hope not) our little project falls through I still won't be able to recommend Tongue & Groove enough to anyone I know who is after new timber flooring for their home because I know they will go above and beyond to help. We saw some of the feedback on Google and just had to add our own. My husband and I can't wait to find out when our project will be back on track so we can FINALLY have our own Tongue & Groove floors!

Elle
07 November 2019 18:01

Sold as a premium quality flooring and not sealed properly so everything stains them. Not suitable for use in homes, kitchens, office etc. Dog urine, oil, cheese - absolutely anything that touches the floor other than water stains it even if cleaned off straight away with their products. State Rep came out and said this is normal. Avoid our nightmare and don't buy them!

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