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The Tech Dr

Address 13 Bridge St, Epping NSW, Australia
Phone +61 1300 072 073
Hours 06:00-23:30
Website www.thetechdr.com.au
Categories Computer Repair Service, Computer Consultant, Computer Service, Computer Store, Computer Support and Services
Rating 4.7 78 reviews
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The Tech Dr reviews

78
Sort by: date highest rated lowest rated most helpful
Jeff
29 November 2023 4:41

Arnand is willing to talk and work with integrity. He saved my MacBook Pro 16 which was accidentally getting wet by water. He also showed me the damaged logic board and how he replaced it. It may take a little bit time for him to confirm and reply the repairment progress due to his personal jobs and schedule, but just be polite and communicative, he will be helpful and really nice to get with.

TheodorePty
20 November 2023 5:38

The most important thing is that he provides unbelievable After Sales service. There is nothing more to say.

Vishal
12 November 2023 3:06

He is truly a tech doctor as he is very good at his trade, fixed my issue in minutes and charged me a reasonable amount. Loved the service and speed at which it was done. Thanks a lot, Anand.

Vivienne
07 November 2023 15:42

I think he is fantastic. He sorted out my Computer problems
And he is very very personable and i would definite recommend Anand
Kind Regards
Viv

Kia
02 November 2023 3:14

Anand has been our IT guru for the past 5+ years. He is thorough and professional and sort out all our families multi-faceted IT needs. Highly recommend.

VIVIENNE
27 October 2023 16:28

Cannot thank the guys enough for managing to recover a years worth of photos

They kept in great contact and managed my expectations really well. I was delighted they managed to recover everything when I feared the worst.

Would not hesitate to recommend.

Patrick
27 September 2023 19:45

I am delighted with the work that Anand did for me. I had tries two previous companies to fix the problems I was having with my computer. No matter what they did it make no difference. My computer problems still persisted. A friend introduced me to Anand who not only fixed the problems but also increased the speed of my computer. I can thoroughly recommend Anand to anyone who is having problems with their computer and have confidence that the repairs will be of a high standard.

Pat

Mark
25 September 2023 13:43

Anand did a terrific job again. My desktop had died & he brought it back to life. He was polite, gave me the estimated cost up front & was willing to come out of hours when I had finished work. Well done Anand.

user
05 April 2023 1:02

It’s hard to make appointment because it’s kept postpone but it’s worth! He’s doing great job and friendly guy!

Jasmine
21 March 2023 6:32

UNTRUSTWORTHY DO NOT USE THIS SERVICE

I gave anand Rana my old high school laptop In may of 2021!
It’s now 2023 and he still hasn’t given it back to me!?
He had came to my house in Redfern had a look at it and said it was an easy fix and he could get into it (I have forgotten the password for it) so he takes it says it will be about a week HAH

Iv called this morning and supposedly he is now in India

Im am absolutely disgusted

Through out this entire thing iv called and msged you multiple times and every time it’s a new excuse as to why you cannot return my laptop or you would just ignore my calls and say you would call me back

This laptop is not worth anything the only reason I want it back is for the photos that are on it

If you do not return my property I will be reporting it to the police I have your numbers your name a photo of you
Iv absolutely had it and I’m done trying to sort this out with you by being nice and understanding
If you think I cannot do anything about this trust me I can

Beatrice
20 March 2023 20:32

I was very impressed by Anand on his recent visit, he was wonderful. Extremely polite, which was really appreciated! Very patient and knowledgeable about my Mac. I would never have had the same service from Apple, and am a very happy customer!

Maria
08 March 2023 12:08

Fast Good Service, Very Happy

This is the 2nd time I’ve been impressed with this business! The service is second to none, and I got a prompt response to an email for advice. It feels like they care about getting the customer the correct product for them. Prices are great, instalments available, 12mnth warranty and everything as it should be I don’t think I’ll be going anywhere else now, THANKYOU ANAND! !

Rubya
25 January 2023 0:40

Anand is a true professional. He was able to fix two of my laptops within an hour. The cost of replacement was below the market value. Both machines are running great. Thanks, Anand!

Ang
31 December 2022 10:02

Hello everyone out there that WILL need a computer Doctor to fix their desktops, laptops or anything I. T. Whatever you do please just ring contact Anann The Tech Dr. He is THE Man in the industry that knows how to fix and repair all computer problems or computer breakdowns. I had a very concerning issue/problem with my Lenovo laptop&mouse drivers.

Initially I did ring the highly advertised company "Geeks2u", they are hopeless, no good, charge like a bull at a gate, Geeks2u are a non delivery they do not have the knowledge to help or repair my computer problems. Do not use Geeks2u.

I then found THE TECH Dr. ABSOULTE TOP OF THE LINE EXCELLENT In service, knowledge knows excatly how to fix the issue The Tech Dr is so calm, so peaceful 5***** stars.
The Tech Dr will relieve you of your worries, fears, anxiety with your computer problems. The Tech Dr knows what to do, just like a surgeon in an operating suite. The Tech Dr took care of everything so profesionally, so smoothly, very generous, very professional, bright engaging, compassionate understands that in todays society that 'sadly we live by our computers/laptops' as such when it stops working it becomes a problem and worry.

The Tech Dr not only repaired my laptop, but somehow boosted it so now it runs cleaner&faster.
My mouse drivers work again my usb all terrific.
The Tech Dr has reinvigorated my confidence in my good quality laptop including my faith in technician house calls.

The Tech Dr will conduct a house call all very professional, he will conduct an initial assessment and then offer you a brief on what needs to be done&costs.
The Tech Dr is very very reasonable, so much more advanced more knowledgable than the other mob.
It is true as they say; " if you are far more comfortable with your current computer as you know it and know how it all works, then just stick with it, get a repair and it will be as good as new".

Cheaper than having to go and purchase a brand new computer.
I did conduct a search to see how much it would be to purchase a new replacement laptop; my stating price is $1,600!

The Tech Dr fixed my lovely laptop for less than 1/3 of that price.
So all good happy days just phone THE TECH DR he will fix and repair your computers all types, all products all brands no problems at all.
Cheers,
AngP

Alex
24 November 2022 3:27

Very Nice Onsite Technician, who is willing to engage with your problems, questions and fix your issues in a timely manner.

Although he was held up by previous jobs his expertise when he arrived was worth it.

Allan
17 November 2022 23:41

The experience I had was excellent he fixed my laptop going out of his way to make myself comfortable and happy with his services the pricing was very reasonable as relating to the damage of my laptop.
His people skills were also top notch and would happily recommend to friends and family.

Sue
19 October 2022 4:47

Absolutely brilliant customer service. Expert at his trade. Couldn't have achieved without his assistance.
Worth the wait.

del
05 August 2022 15:25

My husband and I have known Anand Rana for some years now and always call on his expertise for any computer/ipad issues. He is such a wealth of knowledge and always manages to fix any problems. He is also a very pleasant man and easy to deal with. I would have no hesitation in recommending him to any prospective new client of his.

Aaron
29 July 2022 22:39

Very poor service. AVOID.

He didn't get back to us when we dropped off the laptop to give us a quote and explain the work he will do. We gave him the laptop to ask for a data backup, which was quoted elsewhere at $200.

We called multiple times to ask about the laptop since he never got back to us. I thought it was stolen for a few days.

Eventually he got back to us, but only after ducking dozens of calls and voicemails.

He said he'll fix it and give us a good deal. Instead when he dropped it off, he asked for $450 (which included $50 discount) since he had to change the hard drive.which he never informed us of. It would've been nice to let us know before doing $200+ of work and expecting us to pay for it.

Dinesh
24 July 2022 21:34

I had a Mac laptop with substantial liquid damage (the laptop wouldn't even turn on), and had recently bought a replacement. I rang up Anand from the neighbourhood to see if he could recover the files that were still on my damaged laptop, brought it into his home that same afternoon, left it with him, and a couple of hours later he phoned back to say that he could rescue the SSD card and transfer the files onto the new laptop. Moving all the documents, photos, etc, onto the new device only took a couple of hours and was very reasonably priced. So if Apple tells you something can't be fixed, ask Anand just to be sure: he is so knowledgeable, friendly, patient, and the whole process of recovering my files was straightforward and simple. I would highly, highly, recommend him if you ever need a computer repair.

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