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The Good Guys

Address Primewest Auburn Megamall, Shop 7&8 Gr. Flr, 265 Parramatta Rd, Auburn NSW, Australia
Phone +61 2 9714 6100
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday10:00-17:00
Website www.thegoodguys.com.au/auburn
Categories Appliance Store, Electrical Equipment Supplier, Electrical Supply Store, Kitchen Supply Store, Refrigerator Store
Rating 2.3 70 reviews
Nearest branches
The Good Guys Bankstown — Unit 4 & 5 9/67 Chapel Rd, Bankstown NSW
The Good Guys — Homebase Shopping Centre, shop 17/19 Stoddart Rd, Prospect NSW
The Good Guys — Unit 38, Greenway Plaza, 1183/1187 The Horsley Dr, Wetherill Park NSW
The Good Guys Castle Hill — Hills Homemaker Centre, 18 Victoria Ave, Castle Hill NSW
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The Good Guys reviews

70
Sort by: date highest rated lowest rated most helpful
Veronique
10 January 2019 16:47

The worst customer service I've ever experienced, they dont call you back when they promise, the staff are lazy and incompetent and an awful experience whenever i have to deal with them

A H
05 January 2019 7:27

Please, I beg anyone reading this review to not go to the Auburn Good Guys store. A boycott is currently underway to force action to address the massive amount of problems and complaints made against this franchise. Please take a stand, do not allow yourself to be bullied, harassed, and robed by these people.

rima
18 December 2018 11:13

Use to buy all our product from that store but we went and waited 15mn in the vacuum cleaner section and no one came past, some shops still don't get it how important customer service.

ken
21 November 2018 12:57

Dealt with Tas who gave us an excellent deal with a very competitive price full of knowledge thanks.

John
15 November 2018 9:57

Helpful sales staff although limited selection of some products and the store sometime seems a bit messy.

Mayank
20 October 2018 11:37

Rude staff, anyone hardly bothers to even help the customers. Will not be going back to the Auburn store.

G
14 October 2018 5:43

Wow I just read some of the negative reviews and they resonate my experience. Disgusting after sale service especially from management. They take no responsibility at all for their own errors. No empathy for the customer. Disgraceful attitude from the guy delivering. Wished I had read the reviews before buying. I’ll never shop there again.

kw7142
11 October 2018 9:12

Was very surprise at how friendly the staff was. She gave me a price which was $300 off their already discount price when i said i found their competitor are selling it cheaper. 10/10 would go back again.

peyman
26 September 2018 15:20

Bought my Tv here. Had a problem with the Tv so I took it back to the shop.the staff checked it the way it is for them with extra care and it ended up it was my mistake thinking it has problem. Very nice staff. Thank you

Haky
26 August 2018 21:09

The most unhelpful disgusting customer staff. Be careful buying from here. They sold us a smashed tv and would not exchange it for almost a week. Apparently they had to investigate. What a investigation woaaww. The most disgusting staff and management. If u can help it never buy from this store you will regret it.

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