TCR - Tweed Coolangatta Real Estate

TC Real Estate were so easy to transition over to when changing real estates. They made the process quick and easy with no fuss. What lovely people to deal with. They made us feel relaxed and were happy to have a casual chat with us. Looking forward to our time with them.

I cannot speak highly enough of Michael, Kaeren and their team at TCR Realty. They have been excellent property managers and we wouldn't hesitate to use them again. Their diligence, dedication and integrity are second to none. You don't get to be in this game as long as Michael and Kaeren without doing something right!

We made contact with Kaeren from TCR two weeks before our property that we bought went on the market - expressing our interest. Fast forward 2 weeks, photos done and a follow up phone call saw us with an appointment just hours after it officially went on the market! We loved it, made an unconditional full price offer and deal done same day! Kaeren was amazing, helpful, friendly, honest and nothing was too much trouble! We are soooo happy to be downsizing to this property! A toast to Kaeren and TCR and to us! Luv it

Kaeren is very professional, knows the market in this area well, always very friendly and respectful on how and when we wanted to place our property on the market. She was very helpful with best promotion options for the property and her common-sense advice was always welcomed. This is our second property that she has successfully sold for us and once again we knew she was capable of obtaining the best price in the current market. Thank you Kaeren!

A Real Real Estate agent!
Kaeren was honest (yes really!), straight forward (yes really!) friendly and knowledgeable when it came to selling our home of 10 years. We achieved a sale at a price we were happy with within the promised timeframe - what more can you ask of an agent? Can always recommend her services)

We can’t wait to work with Kaeren again! From the moment she came to do an evaluation on our home, she made us feel at ease with her professionalism and ambitious approach. She made selling our house such an easy and enjoyable experience. She works hard for both parties involved. We can’t wait to work with you again! Thanks for everything. Tess and nathan

Kaeren has taken care of several properties for us in both the selling and rental market and we couldn't be happier with her services. Kaeren and her team are professional, prompt and their communication is second to none. It has been an absolute pleasure to work with them and would highly recommend their services to anyone who'd like an Agent that is realistic and actually listens to their client and works with them to achieve the best possible outcome

Fantastic Agent
Kaeren has been great in guiding us through the purchase of our home. Kaeren is very professional and always available to answer all our questions.
I would highly recommend Kaeren to anyone buying or selling a property.

Kaeren is a very professional Real State agent with a lot of experience, which makes easier the whole tramite. I'll recommend it to anyone interested in buying a property

Michael made the process of spending our money a pleasant experience
We are very satisfied with Michael's approach to selling procedures.
Very professional, very good communication and He explained everything to us, as we had zero experience in this area.
Thank You Very much Michael.
Definitely will recommend your services

I can not thank Michael enough for helping me to find and purchase my very first home! This is something I have wanted to do for many years and with his help I was able to do. With much excitement came the nerves. Michael helped me to better understand the process and answered all the questions I asked promptly. He went well out of his way to help me, making it a smooth process and quick settlement. He was very polite whilst providing fantastic customer service. I now plan to own investments in the future and 100% know who I will be using as my agent, as well as referring him to all of my friends and family. Fantastic agent for first home buyers. Thank you Michael, I am so happy with my purchase.

Highly recommend Kaeren and the team at TCR, 100% committed to delivering the best service and outcomes for their clients. You can tell there’s years of experience behind them by their professionalism and expertise. No need to look any further!

Unprofessional and Unethical! Over promised and Under delivered!

After sitting down with four different Real Estate Agents for the letting of our home, we thought TCR would be the most thorough being a small business… How wrong we were!
TCR sat in our living room and made promises that were grossly under delivered. From the onset their service was sub standard; entry report were not done correctly, signage was inadequate, advertising and open homes were lazy, and just about non-existent. The final straw for this review was after I asked ‘why there was not a single detailed comment on the exit report’, their response, cut and paste the entry report into the exit report! WHAT A JOKE! Completely UNPROFESSIONAL, UNETHICAL AND LAZY!
It is clear this small business was struggling with their work load, lacks communication with clients and attention to detail in every step of process. Do yourself a favour and avoid the unpleasant stress and disappointments of leasing your homes through TCR, Tweed Coolangatta Real-estate!

I receive plenty of flyers in my mail box from this real estate agent, I DO NOT appreciate receiving unsolicited calls to enquire if I am interested in selling my property! Invasive and unwanted!

If I want to sell or buy, I will approach a real estate agent of my own accord.

Guaranteed not to utilise this real estate as a result!

We love dealing with Kaeren & Michael Smith from Tweed Coolangatta Real Estate. They are extremely knowledgeable and ethical and treat their clients with the utmost respect.

Kaeren and TCR have outstanding knowledge of the real estate industry. Their genuine concern for all aspects which vendors and buyers rely upon, exceed expectations every time.

I have know Kaeren and Michael Smith for over 3 years now and to say these guys are great to deal with would be selling them short!
Fantastic service and a wealth of knowledge make TCR a great option if you are buying or selling a home.

I have worked with the team at TCR and they are professional locals that work to ensure that their clients get the best results. Property management is second to none. Great team.

Thank you Kaeren for your outstanding service and professionalism
Sold in the first week in a “down” market with a “hard sell”
Well done
Recommended fully by Mr and Mrs McGhie Tweed Heads West

If you want a dynamic forward thinker in regards to buying or selling your home, don't look any further than Kaeren and her team. Very knowledgeable, caring, honest and professional. Highly recommended!