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Sydney HeliTours

Address Sydney Airport, 472 Ross Smith Ave, Mascot NSW, Australia
Phone +61 2 9317 3402
Hours 09:00-17:30
Website www.sydneyhelitours.com.au
Categories Helicopter Tour Agency, Aircraft Rental Service, Tour Operator
Rating 4.3 54 reviews
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Sydney HeliTours reviews

54
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Fantasy
26 March 2020 20:09

The guide was so lovely and kept the conversation going so it was interesting. Got to learn about parts of Sydney and special trademarks and the history of them.
The views are to die for, just amazing. I wish I could work there.

Katie
25 March 2020 22:15

Extremely over priced.
We booked this as a wedding present and found out as we were getting on the helicopter that you couldn’t sit next to one another. We knew we would be with other people and didn’t want to pay for a private tour which was absolutely fine, but given most people will experience this trip in a couple or as two people, it’s crazy that you can charge $400 to experience it separately. I wouldn’t recommend it at all and the commentary over the trip was very basic and annoying. Really sad given our friends were so generous spending so much money on a wedding present that we couldn’t have together.

kelly
03 February 2020 14:51

Pilot was detailed in introducing the places we were flying over at and the histories behind them. Enjoyed the entire flight and we were already descending before I realised it. Pilot was patient in helping us with taking the pictures pre and post flight. Only bad thing was that visibility wasn’t good due to the haze from the bush fires. Other than that, everything else were perfect. Highly recommended!

Alastair
30 January 2020 5:47

I’d avoid.paid for a 30 min flight 17 mins later we were back on the ground! It really looked like they were pushing as many through as they could pre Christmas, and. I didn’t see a thing! Middle seat! If you get it be prepared for no pics and no view which is the point of the trip!

Kittycat
19 January 2020 0:14

Recommended you deal with the seating before confirming the flight. I was put in the middle because of size. Being smallest gives you disadvantage here. I was put in the middle of the helicopter which I could not choose because how they arrange the seating. I could barely see anything. I wasted too much money just to be taken advantage of when everyone pays the same amount! The worst thing I have ever done while travelling.

Joachim
27 December 2019 4:42

A sudden change of policy was introduced and the only remedy was to book the more expensive, bigger helicopter.
They declined that we have even a contract!
I can only warn everybody from dealing with this shady establishment!

kell
08 December 2019 8:42

Amazing experience honestly very explorating experience. Must! Try at least once. Extremely good customer service as well.

Izzi
04 November 2019 21:32

We had a very amazing and cool pilot. He made us feel welcome and also helped us take pictures. The whole staff was super cool. Really loved their kind attitude. They even had the option to have tea and coffee which can be had on arrival as well as on departure as you wish.

Yogesh
24 September 2019 12:36

The pickup and drop was perfect and on time. They take you to a hanger of helicopters near or inside the airport. Everything is followed as per the aviation rules and regulations.

We had a very amazing and cool pilot named Ross. He made us understand things nicely and also helped us click pictures. The whole staff was super cool. Really loved their kind and loving behavior and attitude. They even had the option to have tea and coffee which can be had on arrival as well as on departure as per wish.

The experience was amazing. Seeing the whole Sydney and nearby coastline and skyline and that too from such height was a wonder in itself.

It was a flight of 20+ minutes and we enjoyed it like a king. They have small helicopters so 3 people in each is like a personalized service in itself.

We could see the Bondi beach and other beaches and also the Opera House and the Sydney bridge. Really a great service giving you the sight of this great city from above.

Everything was perfect with no glitches. Must do in your itinerary of Sydney.

Deb
03 September 2019 14:05

My family and I did the Hunter Valley flight with lunch at Molines Bistro following by wine tasting.
One of the most amazing tours I've ever done and would give it 6 stars but the rating only goes to 5.
Great company to deal with, great pilot and great value for money.

Catherine
24 June 2019 0:53

Was not worth it. The blue mountains were quite disappointing from the sky (is much better from the ground). As it was a couples thing it was annoying that one of us had to be in the back alone whilst the other one was in the front with the pilot. The person in the back does not see as much as the others in the front as they can only see out their side window. Pilot didn’t really talk to us or take any pictures or offer any drink as it is said in the guide. All in all was both worth it.

Benjamin
31 May 2019 10:55

Great service. Pilot was funny and knowledgeable. Great ride. Highly recommend. Seems cheap for what you get.

Bob
15 April 2019 5:05

Super travel to and from the hotel. Ross took us up in the helicopter and great views. Nice job guys!

Bob
29 January 2019 18:09

The flight itself was really nice. Beautiful views on all the sights within the city and the beaches. Even though the heli did not fly directly over the city. Probably that’s not allowed.
Minus 1 star because the organization was not very good.
No shuttle bus provided to the north of Sydney, also no pickup in the city was offered to us. Therefore we went to the airport on our own but were called on the way that our flight has to be postponed due to weather conditions. Even though the weather seemed to be okay.
We asked for a shuttle bus back into CBD and it was provided but the waiting time was a little bit too long.

Flight = 5 stars
Service = 2 stars

Overall = 3.5 stars (rounded up to 4)

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