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SuperCare

Address level 1, Building C/28-54 Percival Rd, Smithfield NSW, Australia
Phone +61 1300 665 440
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.mysupercare.com.au
Categories Business Administration Service, Consultant
Rating 5 66 reviews
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SuperCare reviews

66
Sort by: date highest rated lowest rated most helpful
Belle
01 January 2024 1:49

Thankyou for your amazing support throughout my process of releasing my super for dental. The service from Supercare was professional and no fuss and I highly recommend them. Thankyou again.

Nicole
21 December 2023 19:36

Thank you Paz for all your help with my super release application. You made the process so much easier

Ysa
05 October 2023 20:35

Highly recommended! Fatima was the consultant who guided and helped me all throughout my application. She's so professional, patient and polite. She also made sure to check on everything and always ready to help even after my application has been approved. I'm 10/10 satisfied with my experience with them and with their service!

Daisy
03 October 2023 19:20

I want to express my gratitude to my consultant Jarrod Bray and SuperCare team for the amazing service they provided.
I highly recommend SuperCare to my family and friends.

Michael
03 October 2023 13:12

Thank you to Jarrod (Supercare) for his five stars all the way! The service, he provided was great and reliable, the overall experience were outstanding to get my application ran quick n successfully. “I will recommend them to everyone I know. ”
Tanya

Michelle
02 October 2023 14:13

To continue our IVF journey we needed to access Super and I'm so glad we went through MySupercare. Their knowledge of the system and "how to" is exceptional, so helpful and make the process much easier than going it alone. Thank you Rosanna for all your help, you made something that could've been really hard so much easier!

Eseta
20 September 2023 3:41

I was very happy and appreciate dealing with super care. Erin was polite and very patient guiding me over the phone as we complete my compassionate release of superannuation application. Could not have asked for better service.

nunu
15 September 2023 23:45

Fast, easy, secure application. Got approved the same day. I dealt with Rio and he was amazing. Did all the necessary paperwork

user
06 May 2023 11:00

I just wanted to make you aware of how Erin has made my experience with Supercare a pleasant one.
I was told about Supercare from my Doctors office and as I am going through a really stressful time in my life at present and did not know the the first thing about gaining early access to my super to pay for my surgery, I was very keen to have a professional such as Erin to take over. Erin advised and kept me updated throughout the process and was there to answer any of my questions and was quick to respond to my emails. Erin made me feel comfortable as she let me know she was there to help. Erin made the process easy and my application was approved ahead of time which made me very happy as I now didn't have to stress about how to pay for my surgery and could now pay for everything on time.
I strongly recommend Erin and Supercare to anyone that needs a bit of help gaining access to the early release of their Super. Thank you for a positive experience.

Steve
02 May 2023 11:28

What a amazing service they provide.my consultant Rebecca was so efficient and knowledgeable.she put all my fears to rest. I highly recommend using this service as they will do all the heavy lifting for you. I couldn’t be happier with the results.

Rebecca
26 April 2023 17:59

My experience with SuperCare was exceptional. The advice and follow up by my lovely Comsultant, Fatima was professional and prompt on all occasions. This service has enabled me to have necessary treatment that I would otherwise have not been able to access. I was lucky enough to have the excellent Dentist, Dr Hua affiliated with the service. The whole process from quote, treatment plan to approval being granted caused minimal hassle, time or expense to myself.

Kirwan
14 April 2023 9:59

I needed to access my super for some dental work to be done. I was referred to Supercare by my dental practice.

Fatima - my consultant made the process very manageable. Excellent communication in every step. Frequent updates. She was great. Even after I was accepted and received payment she was still there to offer her services.

If you’re unsure of going about using your superfunds for dental and medical (Withdraw Compassionate grounds) Supercare is recommended if you haven’t looked elsewhere.

user
03 April 2023 3:09

Wonderful and caring customer service. My consultant Ema was very helpful and happy to answer any questions I had. She was consistent with follow ups and even after the whole process was complete she has still checked in to ensure that the last step of the process with my Super company is going smoothly. Definitely recommend for early release super applications. The process was much less painful and overwhelming with SuperCares help.

Frank
01 March 2023 2:20

Super Care offered great service in assisting me with an application, they were fantastic throughout the whole journey, great experience. Thank you Kate for your help! Your knowledge and professionalism is exceptional.

Mark
23 February 2023 4:07

I recently went through the process of claiming from my super, super care & more importantly Fatima made the whole process from start to finish so easy and stress free her whole attitude was very professional and friendly, my emails were answered in a prompt manner, if my phone calls could not be taken immediately a return call was always made highly recommended if you need this type of assistance look no further this seems to be a very professional, friendly & compassionate company with a fantastic buisness model with amazing staff to back it up

Daniela
07 February 2023 21:23

I cannot thank Tas enough for making our application smooth & very easy. She was easy to deal with & took the stress away by her knowledge, understanding & reassuring us every step of the way. Her follow up via phone & email was excellent. She made our process under compassionate grounds easy. We were rejected the first time due to a glitch however once the application was put through again we were approved in 3 days. I highly recommend Tas & the Supercare Team! Thank you!

Karla
06 February 2023 18:22

I was hesitant about using supercare the cost and thinking I could do it. Can I tell you I am so glad I didn’t it’s so much more than the money. The things they provide the support from start to finish. Making sure you get your answers requests in a timely matter and keeping on top of it for you especially while you are working looking after your household. It takes away the stress of it all thinking about it the phone calls emails back and forth. So thank you again from me and my family and also a special shout out to one of there amazing staff Erin Rothwell thank you I hope you get praised you deserve it (Merry Christmas Happy New Year

Patricia
28 January 2023 0:23

Erin from SuperCare was so incredibly helpful navigating the steps required to get an approval from the ATO for the early release of my super. It was an unfortunate time of the year.right before Christmas.but as soon as possible Erin was chasing up my application which came through the next day! Made the whole process simple and stress-free for me! Would recommend SuperCare without hesitation.

tawanda
09 January 2023 21:38

AMAZING AND PROFESSIONAL STAFF, Vince was very knowledgeable, patiently going stage by stage with me, and always making a follow-up to see if everything was going smoothly

Tracy
16 December 2022 20:25

My consultant Fatima was professional, knowledgeable, and lovely to deal with. She always answered my emails and phone calls promptly and was in constant contact throughout the process. The whole process was extremely easy for me. Thank you Fatima

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