Storage King Chatswood

The facility is clean and well presented. I found the on site manager John Fessey to be open, honest and effective.

However, be careful, my monthly rates increased by 44% in only 18 months. Storage King will entice you with lower rates to secure your business then they increase dramatically thereafter on supposed “market” based levels.

This facility is well managed but the companies rent structure requires you either lock in a fixed rate upfront or be prepared for significant rent increase, be aware!

John and his team have been very supportive during a time when I need flexibility on date, time and size of my storage needs. I was moving and did not know how much I would need and was in constant communication to provide options for me. Even texted me and talked to me in on the weekend to tell me he was into finding me a solution. Customer service does not cost anything and it is hard to find these days. John’s customer service went above and beyond and gave me peace of mind at a very hard time for me. Thank you.

John and Swan were extremely courteous and accommodating. The Storage Unit I chose with their assistance is perfect. The Facility itself is excellent. Access is wonderful and makes the whole long term storage process smooth.

Very professional, from start to end process of moving into storage. Dean in particular at Chatswood goes well over and above with his best in class customer service. Got the right space at the right price, with the right help. Thanks Dean!

We could not be more grateful to John and his staff at Storage King Chatswood for their kindness, attentiveness and knowledge today. After going through a difficult time, this business made sure my move was smooth, stress free and supported. The van hire was seamless, the storage unit is clean and modern and we had great access to pallet movers to save our backs from carrying boxes. For a great price, you can’t do better than this team. They even brought us chilled bottles of water during the day. Fabulous business - thank you so much!

We hadn’t moved for many years and we needed to find a storage facility that is well-managed, easily accessible and dust-free. Our removalist, Transitions (found on our community website in Lane Cove) recommended Storage King in Chatswood. We met a the super friendly Dean and John, who facilitated a perfectly-sized unit at a competitive price. They gave us the best deal with respect to choice, position and access. Transitions and Storage King played a major role in alleviating the stress of moving house. I recommend them without reservation.

Extra kudos to John for sorting out a storage solution for me. John and the team go above and beyond. Outstanding customer service; well kept and maintained facilities to match. Cannot be any happier with Storage King Chatswood!

Storage King at Chatswood is a fantastic facility with knowledgeable and helpful staff (thanks Michelle and Daniel). They are very competitively priced and the storage units are super easy to access even if it’s raining.
I would highly recommend them for all your storage needs.

Great service and ease of accessibility to storage unit with aid of moving equipment so easy. Staff so friendly too. Secure as.
Recent price rise a bit steep though. Otherwise highly recommend!

Rude, inconsiderate, uncooperative, unhelpful, inflexible and extremely argumentative, talking over the top of me and not even listening properly to my issue which is infuriating and disrespectful. Ignorant, uncompassionate and cantankerous to the extreme. All I was trying to do was get a credit returned back on my credit card and they said they wouldn't do that. WHY NOT? They took my money on credit card they MUST be able to return money they owe me the same way, like any other service provider would do. I have been a customer for over ten years with them so this is not my first issue, but definitely my last. I have packed up my store and closed my account. I will never use them again. WORSE customer service ever. LISTENING WITHOUT INTERRUPTING to what a long term customer has to say MUST BE part of your service. I would give them 0 stars, but the minimum I can give is 1 star to post.

Service from Storage King is great. Everything never seems to be a bother with Daniel and Michelle. Always very pleasant, always very happy to help. They both are excellent to deal with. I am very happy with my decision to use Storage King for my storage needs.

Amazing service, incredibly helpful. Great storage set up and accessibility. Would definitely recommend. David was outstanding.

Stephanie is a very good perosn who helped me solve all my problems. Very patient, also very nice. I am very grateful to meet such a great person.

The staff at Storage King at Chatswood are absolutely fantastic! Helpful every single step of the way.

I have found the team at Storage King Chatswood provide excellent service. The courier receiving and sending service is excellent and allows us to receive and send goods without having to be on site.

The facility is always clean and tidy. I have always a found it very easy to park and access my storage area.

Clean and well run storage business.
Friendly and helpful staff.

I run a business and the receiving and dispatching from Storage King Chatswood has been a breeze. From multiple pallets to single box’s they have assisted me greatly in meeting my customers needs.

I highly recommend Storage King Chatswood for your storage needs and in particular running your business through them.

Ryan Blieden

I had a really good experience with storage king chatswood. I was moving from interstate and they really went above and beyond, including receiving my boxes and putting them in my unit prior to my arriving in Sydney. Really good communication, amazing value, highly recommend!

As an owner of a decluttering and organising business, I’ve referred many clients to this Storage King. I couldn’t recommend it highly enough, as it’s clean, well ventilated and dry, and the service is great.
Kirby and Joanne are so great to deal with! They’re extremely helpful with processing storage lockers, giving storage advice and have such great tips on packing.
Valerie
DO. Declutter Organise

Our club has a number of storage units at Storage King Chatswood. We have used them extensively for at least 5 years.
I have always found the staff vert helpful and friendly. The facilities are clean and access is easy and access times are excellent.
I recommend them wholeheartedly.
We would not use them as much as we have if we were in anyway disappointed.

This is the 4th time I have rented a storage unit here and each time the service gets better!
Not only was the whole process quick and easy, the staff are extremely helpful and understanding.
I highly recommend this place.