Roses Only Sydney

The lady who took my order was extremely polite and a pleasure to deal with. Unfortunately it got to 5: 10pm - I had to call my partner and tell her to not leave work yet because a gift was arriving for our anniversary. I called rosesonly and was told there was a problem with the courier and there was zero chance they could have them delivered on the day. It would have been great to receive a call earlier so I could find an alternative. Not impressed.

I buy a lots of rose here and they never disappoint me, the roses are all in good condition. I'll buy more roses here when I come back

My lovely parents, living overseas, decided to surprise me with for my recent move. They obviously thought it strange I hadn't sent them a photo to say thank you and when asked, I could only confirm I hadn't received anything (2 days after the supposed delivery). My mum was so disappointed as they had paid extra for an inmidate Saturday delivery, so they reached out to Roses Only who confirmed they had left the flowers in my mail room. I thought this very odd as we don't have a mail room - but I checked everywhere in the hallway, checked neighbouring buildings that may have mailrooms and asked neighbours if they had seen any flowers, nothing. I asked my dad to ask Roses Only for a photo of where the delivery was left as I couldn't imagine what they'd call a 'mail room'. No reply for a couple of days and as my parents are in Denmark, I had to call. I was put on hold to talk to customer service every time and eventually gave up getting through after three attempts. Finally, Roses Only got back to my dad's email and explained that they'd made a mistake and the flowers were never delivered. They promised to send me another arrangement in 2 days (1.5 weeks after the original delivery) with some chocolate as an apology. My dad agreed and asked for non-dairy chocolate as I'm allergic to dairy. Two days later I found a nice flower arrangement on my door step but chocolate all containing dairy. Overall, what a hassle and disappointing service, I gave the chocolate to a friend.
My parents have used Roses Only in the past and liked what has been delivered but this experience will probably make them seek out other places and I wouldn't recommend Roses Only anymore, given the lack of service in this matter.
I'm giving two stars as the flowers that finally arrived at least were nice, but a heads up that the big sticker Roses Only has put on the pot is very hard to get off.

For the first time I have use your service and I was disappointed when I got home to see what I got for over $200 I paid for long stems Rose and Lilly’s everything was cut short. I paid $9 for each Lilly and you can’t even smell the perfume: - (. I thought I give you a go sorry to say I will never use you again nor recommend you for the price you charge I could have got double the size bouquet.

Roses only did the flowers for our wedding and we could not have been happier! The arrangements were exactly what we had asked for and the prices were completely reasonable. The flowers were absolutely stunning and stayed vibrant without issue. We felt like they really listened to what we were after and checked in regularly that everything was as we had specified. They were also flexible with adding on things and changing the delivery time close to the event date. Special mention to Shannon who was completely lovely and making changes to the order right up to the day before the wedding. Nothing was a problem. Would definitely recommend this service!

Woke up on Valentine’s Day to find the most beautifully packaged delivery of stunning roses. The smell, the size, the colour are amazing. There is nothing quite like long stem red roses - certainly makes a lady feel loved.

I had a wonderful experience with a Customer Representative by the name of Lisa. She assisted me with the transaction over the phone. It was such a swift and easy process. The flowers were delivered to the nominated address in no time whatsoever. I will definitely be ordering from here again

The purchasing of the 12 long stem red roses went extremely well and they were delivered on time. The roses were well packaged, and each rose had a watertight water satchel on the end of the stem. Joy was delighted to receive the roses.and the gift card and the chocolates.

The person who took my call was kind. The price was within my budget.
The fruit was fresh.

Great service, generous arrangements of high quality flowers promptly delivered. My go to Florist.

Always beautiful flowers from Roses Only. The Fruit Only hampers are also amazing. Great service too.

Easy to use website and received prompt updates throughout the whole process. I ended up choosing Roses Only as it was one of the more well put together native vases that I had seen. The checkout process was simple and prompted well for Hospital information.

I had the best experience when using this service and highly recommend anyone else to use the service as well. There customer service is just the best I highly rate them

My Roses were a bit wilted when received and there’s a lot of black bugs - not the greatest bouquet to give as for an engagement… order reference was ETONJ

The lady I spoke to was super helpful and offered me free shipping as the company was unable to deliver it the same day!

While I have the day off I am taking the time to write a much needed review for Roses Only for their outstanding service. 2 weeks ago they delivered beautiful flowers to my mother who was in need of cheering up. They went far and beyond what I expected, their overall professionalism and safe practices has made me a loyal customer. I highly recommend!

Used ‘Roses Only’ as a last resort for a belated birthday gift and was grateful for the ease and efficiency of their service. Would definitely go with this company again. Definitely not only for last resort situations.
The quality of their arrangements are beautiful as well.

Lovely quality product, great delivery service. Love the flowers in the teacup. Wonderful gift.

Delivered to Hotel room. Provided Temp box for vase needs while away from home. Pefect. Smell amazing. Colour devine. Thank you

This isn't the first time I have used Roses Only and it won't be my last! They always deliver on time, the products are perfect and the memories made are second to none. My most recent order was to celebrate my 15 year anniversary and the flowers were simply stunning; definitely put a smile on her face. Benjamin the Bear was a good touch too.

Thanks for the service you provide and keep up the amazing work guys. You'll see orders from me again in the future.