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Rise Above Custom Drone Solutions

Address Unit 21/110 Bourke Rd, Alexandria NSW, Australia
Phone +61 1800 577 454
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.riseabove.com.au
Categories Electronics Store, Aircraft Supply Store, Aviation Consultant, Camera Store
Rating 4.4 31 review
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Rise Above Custom Drone Solutions reviews

31
Sort by: date highest rated lowest rated most helpful
IRON
14 January 2022 21:36

This business is useless, there is hardly anything listed on the website, I did however found one item I was interested in buying which is the DJI Osmo X5 which was listed as currently in stock but when I went to buy it a message came up and said that this item is out of stock so which is it? If a business doesn't properly list said items or doesn't have many things to sell it is therefore useless, go look elsewhere.

Tracy
12 August 2021 5:29

Rise Above are always accommodating and eager to solve our business solutions, they reply promptly and are a great source for and DRONE advice.
Cheers Guys

Jordan
26 July 2021 22:42

Great Customer Service and fast turn around on the sensor I was after. One of the best Drone retailers I have dealt with.

phinix250
07 June 2021 21:27

Good place to buy DJI drones & parts. I rang them up with questions before my purchase and they were able to answer them right away.

Dean
03 June 2021 23:58

Excellent service, this guys where the only store currently stocking the particular battery I needed for my drone that’s 3 years old. It doesn’t go unappreciated as I’ll be recommending this store to all my other drone hobbiest mates. Thanks for the prompt service guys

Brodie
05 February 2021 10:19

Excellent Service, open to discussion and able to provide insight into all aspects of UAVs. They made the effort to meet my companies difficult requirements. They are our supplier of choice moving forward.

Eddy
05 February 2021 1:13

Super efficient website, orderly and easy to find what ever I need. Store service is top notch and I strongly recommend choosing to shop at Rise Above for all your drone and outdoor technical needs.

Mick
04 January 2021 8:35

Excellent stock inventory. Excellent customer service. I really appreciated the speedy responses from customer service, their communication was transparent.

serverlan
13 December 2020 10:09

I work for a large Multi National mining firm in Australia and I contacted Rise Above twice enquiring about a commercial grade drone for fertiliser delivery.
I was told both times that someone would get back to me. But they never have.
I guess they are making so much money they don't need to sell a top of the line DJI product. Looks like we will be going with the competition instead.

Ed Crossley
04 December 2020 20:31

Very disappointed in their non-existent customer service. Attempted to place a $20,000 order, and they stopped communicating with me once they had done an initial quote. I could not get a simple question regarding operating the drone answered.
Since then, they have continually spammed my email with advertising. I have unsubscribed and asked them to stop emailing me multiple times, yet the emails continue.
DO NOT USE THEM!

Noel
28 June 2020 8:09

Personable, helpful staff. I dealt with Sharni in sales. Accurate information about the two drones I was considering. Seamless and excellent communication on the day I purchased the drone. Once I paid online, they called me say the transcation was successful and had the unit ready for me to pick up a short time later. Helpful, quick and professional.

Nick
10 May 2020 12:26

I was struggling to find a DJI Mavic 2 Enterprise Dual drone with Smart Controller in both brick and mortar stores and online. After days of searching and being told they couldn’t get it I resorted back to DJI’s website and seen that Rise Above Custom Drones & Robotics was 1 of 4 DJI dealers in Australia and the only DJI in NSW for the DJI Enterprise range!

I looked at each dealers website and all of them were horrible except for Rise Above Custom Drones & Robotics. I found exactly what I wanted in the package I wanted and it even had the price stated where as the others you had to email. I had a few questions prior to purchasing so I sent email off late at night to contact us email address.

I was expecting a decent delay, but Kahli from Rise Above Custom Drones & Robotics was all over it. About 1 hour later I had a replying answering all my questions, providing advice and also steering me to price saving packages!

A few emails later, she had my invoice ready to go the next morning and I was extremely impressed by the service I received along with the price! I paid straight away and a day later the order was processed and shipped with a tracking number.

I thought it would have taken a decent amount of time to arrive since i was 6 hours away from the store and that I purchased the drone on a Thursday evening going into a public holiday weekend. Bam! Next thing I know it’s at my front door on a Tuesday morning!

It was all packaged extremely well with lots of protection for the drone and extra equipment. Opened it all up and it was better than Christmas!

To be very honestly, the service at Rise Above Custom Drones and Robotics is exceptional and you would be stupid to buy anywhere else!

Massive thanks to Kahli and the team at Rise Above Custom Drones and Robotics for the sensational service!

You won’t beat this Business!

James
11 April 2020 1:53

Amazing service when buying 2 nd filters for my drone and osmo, quick delivery awesome support over the phone in regards to paying invoice. Will definitely be buying from here again!

Alan
11 March 2020 14:44

The ease of the Rise Above website and details of the products, made my ordering simple and precise. I am also a first time Customer! Thnak You for the good experience.

Kim
28 December 2019 13:43

Kahli did a great job. She quickly sourced a top cover for a Parrot Sunshine Sensor. I initially thought that I would have to purchase the whole sensor unit but Kahli's solution solved our problem at a fraction of the price. The total transaction was completed quickly and efficiently. Rise Above Custom Drone Solutions will be our first stop in the future.

Sabin
06 October 2019 12:52

Kihan and the team were fantastic. Knowledgeable and up to date with the latest tech. Definitely see them if you need a drone or some custom solution. Definitely recommend.

John
06 October 2019 8:45

We at Aerodata GPR surveys UK Ltd hope to establish a working relationship with Risa Above Custom Drones. They respond to enquiries quickly and offer great services.
Below is our his-res drone GPR flying 3m over a suspected sink hole and the data is viewed in real time on the right indicating hidden slip planes below the surface-we can survey in Australia from UK and hope to involve Rise Above and lidar systemin a TV project.

Nick
20 May 2019 10:55

Have ordered a few times and had no problems at all. Fast postage and well packed items. Just got my Mavic Pro Dual today:)

David
08 April 2019 14:48

The staff at Rise Above are fantastic. From sourcing through their extensive database, I was able to get everything I needed in one shop.
I have a few more things I need to complete the kit i require for the drone's use, without a doubt, I will be walking through the doors at Rise Above.
Their online shopping is easy enough, but to talk to someone face to face with product knowledge l, it takes all the guessing and research out of purchasing the right thing. You get it right the first time.

Thank you Rafi and the team at Rise Above.

Anth
22 January 2019 2:16

Have been dealing with Kihan, Farris and Amanda for nearly 12 months now. I can't speak highly enough of these guys, always a pleasure to deal with and always go way beyond what you'd expect a business to do, even sorting out my technical issues when they were on their Xmas break. I guess its this service that keeps me coming back and I'll continue to chose Rise Above for all my UAV needs.

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