Priceline Pharmacy Chatswood

Despite the Store claimed that they have changed their management, it is extremely unpleasant to experience one of their pharmacists (Asian mid-age female) in the rude and arrogant way when all they need to confirm for me is 1) whether my prescription has arrived so that I can receive my medicine 2) if not, advise in a friendly way what should be the next steps so that I can get my medicine in an efficient way. Instead, the pharmacist was extremely defensive when she found out no prescription can be found (when I didn't even make any complaints), and used assumptions that it was the mistake from my GP's end or my end. I wouldn't recommend anyone to go to this Priceline for at least the pharmacy service, particularly when there are so many friendly ones in Chatswood (for this instance, I went to another one on Victoria Avenue street, which provided me with my prescribed medicine straight away).

I used to go shopping there often, I had a bad experience with one of the male workers. As they proceeded to bag check me, a black women and not the white friend I was with. Although most of the staff a lovely, but two of the male workers are impolite.

Very nice experience on this store, very clean and organised. The staff is very enthusiast to help and listed my necessities.

Very convenient and a good place to purchase medicines.

But price is little bit expensive than other pharmacies and it closes more earlier than others as well.

That is why I give them 4 stars

Manager named saroj, super rude and arrogant! Not friendly and not apologetic for inconvenience caused. Invaded our personal space and even hit my hand. Definitely contacting headoffice! Dont support this priceline. Other priceline has far better customer service.

Passive aggresive rude manager who pretended he cares, refused to assist in any way. He is well trained to pretend he cares, but all he did was to cover his backside and not admit that price line was fault
Unbelievable how customer services at these cheap outlets has dropped to zero. I suppose when you market youself as a cheap alternative then someweher along the track some part of the organisation must pay. In this case they hire cheap staff, who sound no better than trained robots
ZERO customer service

The pharmacist loves what he does and wants you to go beyond your doldrums and experience true pharmaceutical superiority. Very very very fortunate to be alive.