Plus Fitness Glenmore Park

Fantastic customer service, A lot of flexibility with what to workout with, overall amazing gym

Love going to this gym, the team are always friendly and ready to give advice and encouragement. The gym is always clean and tidy and the group classes are fun to do with great trainers

Use to love this gym until I got an email saying I had no access anymore because I hadn't been there for a few months and that my fob key would no longer work. They never asked why I hadn't been there, just simply told me I'd no longer be able to access the gym. Since I have fitness passport this shouldn't matter if I haven't been there in a few months. One of the PT's there is also not very friendly. You never know if you can say hello or not. He is very rude and makes you feel very uncomfortable when you're in there, which is one of the reasons I haven't been back. And now, I definitely won't be going back.

Amazing gym, clean, high quality equipment and a very supportive atmosphere
Would highly recommend Ethan Cook and his group classes, they have massively supported my fitness goals and he is a great trainer and a great man

Plus Fitness Glenmore Park is a fantastic gym! Despite having numerous staff members, all are incredibly friendly, polite and helpful, and clearly passionate about health and fitness. There is a huge range of equipment in the gym, from free weights, cable machines and cardio equipment. The afternoon classes are always enjoyable due to the trainers and how they run the sessions and there is a good mix of classes throughout the week. The gym can sometimes be very busy (a consequence of having a good gym in a good location), however it is always well maintained, clean and organised. If you’re new to the gym and feeling a little anxious I would highly recommend this gym. I have never felt as comfortable in a gym as I do here. Keep up the good work guys!

Been at the gym for a few years now and overall it’s a good gym the staff are nice and friendly. I’ve been getting personal training sessions with Alex for a few months now and have seen massive improvements

Really nice gym with a great range of good quality equipment. It's always very clean and well maintained, and the staff are very friendly and helpful.

Really nice gym with a great range of good quality equipment. It's always very clean and well maintained, and the staff are super friendly and helpful. The only downfall is that it gets super busy, but I guess that's also a sign that it's a good gym. If that's your vibe, then this is your gym!

Plus fitness is a great gym. The staff are always super friendly and helpful, and the equipment is clean and well spaced. I train with Emily twice a week, and she is always friendly and supportive!

Despite advertising as fitness passport, you still need to sign up to a membership or pay $25 for a casual visit.

I am very satisfied and happy with Glenmore Park plus and fitness gym all its trainers. Now with the trainers, my body has become much stronger than before, and this is only for the proper exercises that the trainers give us as a group four days a week. I am very grateful and would like to thank you I highly recommend this gym to people over sixty years old

Nasrin Pejman

Have been going here for a while… Perfect example of what exceptional customer service should be! This gym is mint from the staff, to the equipment, to the facility itself. The staff here are super friendly, competent and willing to help whenever needed! They hold friendliness and integrity to the highest degree. From the ownership, to management, to the trainers, by far the nicest and most knowledgeable staff. Equipment is of high quality and the gym is well cleaned as usual. When you sign up with this gym, just know you will feel super welcomed here, it really feels like we are all a team! Well done to the club manager Phil for maintaining such a great staff! 5 stars for PlusFitness Glenmore Park and another 5 stars for Phil, haha: D

Never felt comfortable in a gym until I walked into Plus Fitness Glenmore Park. The team are friendly and professional, and nothing is ever too hard for them if you ever ask for their help. I have met some amazing people and I am so grateful to be part of such a great little community. You guys are awesome! This gym is a vibe!

Joined 2 weeks ago and Glenmore Park Fitness is just superb. Zoe, Katie and all the staff I’ve met are so friendly and helpful. Makes such a difference.

Nice and spacious gym, all equipment in good condition and working all the time, very nice and friendly staff

Nice clean facility, Zoe at reception was really sweet and helpful. Her classes were also really good and fun!

Absolutely love this gym, perfect location and love the equipment. Also love the layout of the equipment it makes so much sense to me, there’s like 2 main rooms- one focuses more on upper body and the other is full body. They also have a private room which i think all gyms should have this. The stuff are also super great, I love how I when I walk in Im always greeted by a staff member with a quick conversation. It’s help me become more comfortable in the gym and become friends with the staff. Especially Zoe - she’s the best ahahah - I love her energy she’s always helping me do better and get the results I want
Awesome gym would definitely recommend giving Glenmore a try!

The gym itself is a good gym. However the direction of management seems to struggle with their staff.

I have been with plus fitness for 5 years and happened to by chance click on one of their emails showing me all these great features then at the bottom of the email it mentioned my fees will go up by $10 per week.

When i emailed plus fitness, i was advised not much could be done. I then changed to pure fitness which seems to be a very well organised gym.

I'm not blaming the staff at the gym itself, but emails need to be read correctly. Someone in a management position has no idea how to deal with people that have lived in the community for 35 years

Obviously the owner or manager who probably lives at Manly or Cronulla and has no clue where Western Sydney and Glenmore Park is.

Long story short go to Pure in Glenmore Park instead.

Edit
By friend who moved to Brisbane had the same issue cancelling his membership by email, and his brother in law like me had to go into the gym to do the cancellation.

It seems if you email a cancellation you will get no where with the gym. I went into the gym during staffed hours and one of the young ladies was very helpful and apologetic, she did a great job to promptly cancel my membership, and explain everything, she could see the frustration and I thanked her and said i know it's not you.

I wanted to speak to a manager but wasn't given an opportunity

This seems like a long hard process to cancel a gym membership and I would advise to be wary when it comes to your cancellation time.

I was anxious signing up to a new gym but Bayleigh and Yvette have been nothing short of amazing.
They have been super friendly and kind with helping me around the gym and making me feel comfortable.
I definitely recommend!

Plus Fitness Glenmore Park has such friendly staff, they are so helpful with everything that you may need help with, their group classes are AMAZING really recommend trying them out