Officeworks Penrith

My absolute favourite Officeworks in the whole of NSW. The most amazing customer service and expertise in their products.

In particular, Anthony, Alex and Jess were amazing staff who went above and beyond to deliver the best customer service possible. I am beyond happy with my experience shopping at this store.

Thanks so much Anthony, Alex and Jess! Will definitely be visiting again.

I would like to thank Arron and the crew in the printing section of the Penrith store. They are totally professional, courteous and in my case exceptionally sympathetic. Officeworks should be very proud to have personnel of this calibre.

When you're on the phone ringing for 30 minutes after a failed order to try to find a time to collect your 'click-and-collect' order, to then be hung up on deliberately by an employee before you could say one word, is not nice

Great place to find everything you need for home or office! They welcome you into the store with a lovely greeting and it's good vibes from there on.
Logically set up, easy to find stuff you want and the staff can't hide! But it's easy to find a knowledgeable helpful, friendly staff member! They don't have a reason to hide.
Their pricing is expensive compared to smaller places, even though they have the "Bunnings style" price beat promise. By the time you fight them you may as well just buy it wherever.
You just KNOW you can get just about everything office - that's why you go.
Parking is a bit of a nightmare - getting in and out and actually getting a park is problematic in busy times.otherwise its quite a pleasant experience.

Thanks Mitch at the print & copy section for all your help! Much appreciated great service went above and beyond to assist!

My Experiences are:

*Good Customer Service
*Neat and Tidy
*Easy to find Products
*Only Issue is Small Parking spaces.

Always takes long time while waiting on photo or print out side. Staff’s particularly a lady at the photo counter and print our section looks like they are not happy for us to be there. Queues at these particular part is long and be ready to spend 1/2 hour there in queue. No one has eye contact with you. There was only staff for free gfs FG tee fvrfvdwth free at the counter while we were waiting in the queue, not one staff thought of helping out at the counter. Hope they will improve this customer service

Extremely poor customer service, waited 15 minutes after asking for assistance, not one staff member could opperate a machine designed to assist them retrieving stock on top shelves. That was after a further 5-7 minute wait while they could not locate keys for said machine. Terrible parking. Overall poor experience and I will never return to this office works.

As a landscape photographer, getting all my work printed here for all my customers is second to none everything is of high quality and they print everything on time with no hassle, or delay, the staff are very friendly and the customer service is awesome the guy's behind the print desk know exactly what to do and what u want without any drama, thank u office works penrith, because of your service and friendly staff my customer base has grown and iam definitely coming back again

Madison was fantastic. We are up here in Sydney from Melbourne for a funeral. With all the stress of getting everything done. Madison helped with courtesy and a smile.

Had a great experience here at office works
What made it better was the customer service as I didn’t have a clue what to do and a young girl called gia helped me with it all
Thanks again!:)

Feeling ripped off today and all should know that the self serve if you use a word doc be prepared to throw your money away as the machine printed the doc all jumbelded but o that's my error for using a word doc and even tho I just paid neer $200 I now have to print it all again and pay again.all need to know of this as there is no sign saying no word doc it feels like I have just been scamed and that's alot of money!

If there was a way to put 0 stars I would

Penrith Officeworks is one of the big Officeworks stores. A big range of products and big brands. Nice layout plus a print shop. Friendly and helpful staff.

Called the store to ask about a product. They confirm they have multiple in stock. Arrive and get told they dont have it. Customer representive didnt care
Thanks for wasting my time.

Prices are OK. Service is OK. Parking is always a challenge. Last visit waited 17 minutes for a parking spot.

Located in the heart of penrith city this store is always busy. Get all of your stationery needs, all in one place. The staff are helpful to assist you and it is always tidy. You can email items across to the print store for the majority of your print requirements also.

Waited for 20 mins after paying for my papers to print out from the self serve, asked for help 3 times. Just moved to a different self serve without getting a refund and had to wait another 10 min for my papers to load

Ordered online, thought would save us time, came to pick it up, waited for like a solid half an hour

Pretty good variety of products quality an price are variable so look out! Efficient checkout service

Customer service is sh**, staff are not knowledgeable and give you vague instructions regarding self serve photo's, and leave you feeling hurried out of there